GGuest UserClean hotel, great location
Stayed for a week. Had a single room, small, but clean and efficient. On 2nd floor, backside of building, great view of orange roofs, the back steeple of San Marco church, the dome of the Duomo, and the tower at Piazza Signoria. Very quiet, there is a botanical garden across the street in back, so you can hear birds chirping. Went up to the top terrace a couple of times in the early evening, very nice, But would be too hot in daytime in the sun. Decor was “funky”: paintings looked straight out of a kindergarten classroom, and a chandelier made of plastic soda bottle parts- but fine! Bathroom looked as if it was renovated in the past year, very clean; great water pressure in shower. Air conditioner worked well. Staff were friendly and available 24/7 - great if you arrive after 10pm. Housekeeping came everyday, emptied wastebaskets, tidied the bedsheets and changed towels while I was out. I didn’t have breakfast there so can’t comment on it.
GGuest UserI had a very pleasant stay at this hotel and overall it was a great experience. One of the best things about it was the location. It was very convenient and made it easy to get around, whether for sightseeing, shopping, or finding places to eat. Everything I needed was close by, and the area felt lively and accessible, which made the trip much more enjoyable.
Another thing that stood out was the cleanliness of the hotel. The room was very clean when I arrived, and it was clear that the hotel takes good care of its facilities. The bed was comfortable, the bathroom was spotless, and the common areas were also well maintained. A clean and tidy environment always makes a big difference, and it definitely helped me feel comfortable and relaxed during my stay.
The staff were also one of the highlights. Everyone I spoke to was polite, friendly, and very helpful. They were happy to answer questions, offer assistance, and make sure guests felt welcome. Their positive attitude created a warm atmosphere and added a personal touch to the whole experience. It is always nice to stay somewhere that values good service, and the staff here really helped make the visit smooth and enjoyable.
I also appreciated the local recommendations provided by the staff. They suggested nearby restaurants, cafés, and places to visit, which helped me experience more of the area beyond the usual tourist spots. Their advice was useful and showed that they genuinely wanted guests to have a good time, not just at the hotel but in the surrounding neighborhood as well.
Overall, I would recommend this hotel to anyone looking for a comfortable and convenient place to stay. With its excellent location, high standards of cleanliness, and kind, helpful staff, it offers a very positive experience. I would definitely consider staying here again in the future.
LLeotang9082Though it is a little bit old and antique if I can put it lime this, this hotel enjoys a very great location which you just need to walk about 5 minutes from SMN station.
The street is full of great Asian food shops and just a couple minutes away from the famous central market.
The service is good, and the breakfast is not abundant but is ok for a short stay.
The washroom is old, and i cluldn't even be able to use the toilet, cause I need to pull the flush string quite a few times skillfully to make it work. The AC is really good, very useful esp in such a hot day.
GGuest UserFirst off, great crew at the front desk. Whether it’s answering my calls requesting the ironing board, or calling a cab for me the day of my departure, they were always available and willing to help.
The issue is they might have overdone it in one instance when I put a note on the room door before leaving asking not to be disturbed and came back to see someone had gotten into my room, changed sheets and towels + “arranged” my stuff. Nice intention but got me confused looking for certain things.
The gym was also a little disappointing: tiny, very limited equipment and only fit for one person at a time. It’s really a space to do yoga and stretch, with one treadmill. But it helped nonetheless.
The real elephant in the room was the location. I found this hotel looking for a place in Florence and this is very misleading from the booking platforms. The city is Prato, there are no Ubers, public transit tricky to navigate (walk 10-15 minutes + take 2 buses and a train to get to Florence in a trip that totals 1h30 min on average) and taxis are rare + expensive (the cheapest I paid was 50€ for a 13 min trip to the airport). Not to mention most taxi drivers are clearly scamming you because they know you’re desperate, turning off their meters and asking you to pay cash.
Overall, not my most memorable experience and would only recommend if you’re staying in Prato. If you plan to visit Florence and are tempted to book a cheaper hotel north of the city, think twice.
GGuest UserThe staff was excellent, but the bathroom was poorly maintained (the toilet leaked, and the shower tray edges were dirty and poorly sealed). The room's interior soundproofing was terrible; we were woken up several times by noises from the hallway.
I wouldn't stay here again.
LLordRazorFantastic stay in Hotel Athena in Siena! They are one of the few hotels that offer free parking within the city walls and outside of the ZTL zone. About 10 mins walk into main town. Definitely took away the headache of the need to look for parking. Also a great base to explore the beautiful Tuscan countryside. Their included buffet breakfast offers a comprehensive spread, tho we wishes that they would change the spread daily! But that's a small issue. They also have a terrace on the 7th floor that looks out to the Tuscan countryside. Wonderful views - check out the attached photo! Overall we definitely recommend this hotel and will be happy to stay here again if we visit again!
MMr. WhiskeyThe location was perfect for me because it was close to the railway station. The hotel personnel was friendly and kind, they even offered me a teapot. Breakfast had a good variety and it was delicious.
However, I couldn't control the A/C - the cleaner decides on the temperature, and the machine shut down every 8 minutes because it was optioned that way. My apologies, but it is fascism. I couldn't get cool in stuffy day and I couldn't sleep well.
Another discomfort was with having shower. No matter to where move the handle, but you get the extreme hot water anyway first, and then it becomes bearable after some waiting. Nevertheless, you can forget about having a warm shower.
The toilet water splashed on me after I pressed the button.
And, as usual with Italian hotels, it has no carpet.
GGuest UserBeautiful little studio, perfectly clean and everything brand new. Made me enjoy my time in Florence even more. The security system available through email was super handy too.
GGuest UserThe location and the view is nice, but the location is very remote. Without a car you don't move from there. Parking for a bigger car is okay, if it isn't to low as the access to the car parking is on the hill. Access to swimming pool was fine, but to cold wheater to use it:-( The garden is treated well.
The room Camera Superior Montevettolini big an you have a table and kitchnet what it makes it to a superior. But the bathtowels are for this kind of B&B just funny.
The bathrooms is new renovated and works everything fine.
Not understandable is how a B&B Bed and Breakfast, sells me this room with a Breakfast rate and doesn't want to serve breakfast. They wanted to extra charge the breakfast with some real unrealistic dish prices.... So Trip.com confermed me with breakfast, the B&B told no breakfast. The solution was found by Trip.com with a refund. But that shouldn't be like that, my luck was that I was with my car there and could move anywhere to go and eat. A good coffee, a nice cornetto a little bit of cheese and ham, butter, yoghurt, fruit and cereals is a must for a B& Breakfast!
The price range after I now without breakfast is far to high, for End of September and for sure I won't recommend to go there for others. It was my first and last time at this place.
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