The hotel is generally quite good and offers a decent overall experience. The room was comfortable, and everything met basic expectations.
However, there was a very serious issue during my stay. At around 1 a.m., while I was asleep, a stranger entered my room using a key. It appears that the front desk mistakenly gave another guest access to my room. This is completely unacceptable and raises serious concerns about guest safety and security.
I strongly urge the hotel to review its procedures and ensure that such incidents do not happen again.
We stayed for two weeks during Xmas and NYE. The hotel is fine and pretty good during non peak days. But once Xmas and NYE comes along, the hotel gets understaffed and a bit mismanaged. We suspect the usual housekeeping and front desk staff are on leave during the holidays, as there is a big difference in cleaning quality. During the holidays, sink and toilet were still dirty after cleaning, rubbish bins were not emptied, teabags not refilled. A lot of small noticeable details.
I was also told by front desk that we had to pay for water bottles in the room, where in fact occasionally we got free bottles.
A light in our shower stall kept breaking down and we had to ask the hotel to fix it several times.
So suggestion is not to come during Christmas or New year.
comfortable stay with accessible water dispensers and a friendly frontdesk. breakfast was good but nothing much in the area besides an ikea and a small mal
It was a corner room. There was a balcony and I was able to wake up with Asahi and a good view. The bathroom is clean. The interior of the room was elaborate and even more cozy.
Location is good, less than 10 minutes walk from the bustling street and access is good. I was traveling alone, and I didn't research much, and when I asked the reception for hiking courses, he politely told me.
The hotel is in a great location between Auschwitz and Energylandia. It is a really nice hotel. Unfortunately, they are not so good at keeping it clean. In the 5 days we were there, they didn't even manage to refill the toilet paper in the room. We had to do it ourselves.
There is a restaurant below the hotel and our room was right above it. Loud music played in the garden until 11 p.m. You would have thought the music was in our room, it was so loud. Otherwise, the room was really big. The fridge in the room was also very loud, so you couldn't sleep. We turned it off.
The breakfast buffet was OK. I've seen better ones, but also much worse ones.
You can see that the hotel is a bit old. But overall, it was good for the price.
Достаточно неплохой отель. Понравился ресторан. Мы брали люкс, нас все удовлетворило. Есть проблема в SPA: 1) работает только с 16 вечера.. 2) отель продаёт абонементы для доступа в свой SPA местным «аборигенам», которые живут в соседнем городке. Поэтому вечером людей там очень много, которые не умеют себя нормально вести. Вообщем вы спокойного отдыха в SPA не ждите!
Location: it’s around 700m walk from a tram station, takes a while to get to city centre. There’s a bus station that is just next to the hotel for going to the airport. Room is okay spacious. Kettle and coffee etc, WiFi, hangers, TV provided. No hair dryer/ fridge. WiFi connection is quite weak tho. Hygiene is okay.
The hotel is decent for its price. However, it's quite a distance from Krakow's Old Town. The breakfast is excellent, considering the price. Overall, we're satisfied, but it would be good if they could fix the issue with the room doors. They close abruptly and make a lot of noise, constantly interrupting our rest. Additionally, a smart TV would be preferable. Finally, we requested a wake-up call service for two days, and it wasn't provided either time. As a result, we missed a pre-paid excursion one day. Interestingly, they did call us for check-out later. It would be beneficial if these points were taken into consideration to improve the quality of service.
With a stay at Cudzichowka Bialy Dunajec in Bialy Dunajec, you'll be within a 15-minute drive of Krupowki Street and Cabanówka Ski Lift. This guesthouse is 0.1 mi (0.1 km) from Wooden Tserkvas of the Carpathian Region in Poland and Ukraine and 0.9 mi (1.5 km) from Galicowa Grapa Ski Lift.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and barbecue grills.
At Cudzichowka Bialy Dunajec, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.
Featured amenities include luggage storage and lockers. Free self parking is available onsite.
Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Great
9.0/10
Check Availability
See All Pet Friendly Hotels in Lesser Poland
Travelers Reviews of Lesser Poland Hotels
See all
9.5/10
Amazing
SSiraI absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
GGuest UserWe had a great stay at the Pollera. Many of the 4 or 5 star hotels we looked at were lovely but after some research we realised the Pollera was in an equally great location, maybe 1 to 2 minutes walk away from such hotels, but way cheaper! The hotel is in traditional Polish style which we really enjoyed. The rooms were large and comfortable and had everything we needed. We slept well and had zero issues. The staff were very helpful and kind too! We did not have breakfast at the property as we noticed there were many cafes and bakeries nearby and this worked better for us. As mentioned though, the location was the real draw! We were a 3 minute walk (if that) away from the main square and a similar walk away from what seemed to be the main high street. The hotel is around 20 minutes from the airport and cost us PLN 80 in an uber. Other than that journey, we were pretty much able to walk everywhere. Any trips we went on picked up from a location that was a 7 minute walk away too.
Overall, a great hotel with traditional charm. Great value for money!
GGuest UserI was very satisfied with my one-night stay at Hotel Wentzl for New Year’s Eve. This was the last available room I could find for December 31st after all other platforms were sold out.
I only requested a room with a nice view, but was pleasantly surprised to get Room 23 with a perfect, direct view of Rynek Square, ideal for watching the fireworks. Truly an unforgettable memory for New Year’s Eve 2025.
The room has a classic, older style but was comfortable and well maintained. High ceilings, strong heating, hot water, and full amenities including toiletries and slippers. Check-in was exactly at 2 PM, and the staff were polite and very supportive.
Highly recommended for location and experience.
GGuest UserCheck-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.
GGuest UserThe hotel is right opposite to the Krakow Main Station and a big shopping mall, and is around 10 minutes from the gate of the Old Town. The hotel has a cool lobby too. The staff was friendly and polite. The room was slightly too small but it got a very decent and cool decoration and could be controlled with a tablet (including the TV). The bed was comfortable. Yet, the lack of a gym/pool might be an issue to those who want to exercise. Overall, this is a hotel of very decent quality and professional staff!
GGuest UserOttima ubicazione per raggiungere facilmente i punti salienti della città. La struttura è un po’ datata e senza condizionatori e ascensore. Per fortuna le temperature erano accettabili e abbiamo occupato il secondo piano. Però tutto sommato ci ritornerei per l ubicazione .
DDe Pronto A BordoThe location is excellent and the staff are quite attentive. The beds are generally quite basic. In fact, mine broke when I tried to get up (room 103). Luckily, there was no problem getting another room for the last night. But in that very room, one of the two beds also had a missing slat from the bed frame (room 204). That's when I discovered that the shared bathrooms are super different depending on the block of rooms you're assigned. There's quite a lot of noise in the hallways, and the hot water runs out quickly during peak hours.
Although it's called an ”Aparthotel,” there are no cooking facilities or a fridge to keep things cool. Only instant coffee and tea ***** at reception (and this is free).
Overall, it's fine for the location if you're going on excursions or leaving early for the airport, but it's not excellent in terms of quality.
AAnonymous UserB&B hotel located in Nowy Targ, a town close to Zakopane. The room is clean and tidied everyday. With amenities like water boiler, hair dryer, etc. everyday there is 2 bottled water provided. Location is close to Nowy Targ bus station and restaurants. A supermarket right next to the hotel, opened until 2330. I definitely recommend this hotel if you are planning to ski in zakopane.
HHIU LAMLocation: it’s around 700m walk from a tram station, takes a while to get to city centre. There’s a bus station that is just next to the hotel for going to the airport. Room is okay spacious. Kettle and coffee etc, WiFi, hangers, TV provided. No hair dryer/ fridge. WiFi connection is quite weak tho. Hygiene is okay.
AAnonymous UserGreat location close to Kraków’s main station and Old Town, very convenient for sightseeing. Rooms are simple but clean and comfortable. Staff are friendly and helpful. You can check in and out at the red brick building across the street
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.