Great hotel, great location!
The hotel was clean and tidy. The rooms were adequate for our needs. Shower pressure was one of the best we have had in a hotel, ever!!
We used the bar for drinks, which was well priced and the lady behind the bar was great!!
The only issue with the hotel is that they have a lot of school groups staying, with the guests being quite noisy running around, banging doors and talking loudly at all hours of the day.
I booked a room for my mother. Thank you for allowing her to check in a bit earlier – it was very helpful and much appreciated, as she didn’t have to wait in the lobby.
Overall, everything was good. However, there was one issue: there was an empty white bottle left in the room (it looked like a used vodka bottle), and there was no drinking water provided, even though the photos showed two green bottles of mineral water included in the room
I liked the hotel, but it's a bit far from the center and the access road is quite tricky. If you don't know how to get there, you'll have to walk 200 meters to reception. The GPS directs the taxi driver to a barrier that belongs to a residential building and the hotel administration can't open it. Only experienced taxi drivers know how to get there. The rooms are fresh and new. Everything is clean and comfortable, and the bathroom is nice. There are blackout curtains, which is very important if you want to relax after a long journey. The hotel offers high-quality breakfasts. The receptionists are very customer-oriented. We were given an early check-in because we arrived early in the morning from the train and were very tired! We were tired, but they accommodated us and checked us in. For that, I am eternally grateful. I definitely recommend the hotel. However, getting to the center is not very convenient. The bus stop is nearby.
The location is decent; being in the city center makes it very convenient for getting anywhere. However, the facilities are a bit dated. We were given a corner room which felt quite cramped, with two single beds arranged in an L-shape. The room also felt a bit damp and dark.
Great customer service! Room was a decent size. Breakfast was good. I enjoyed the fact that we can order our eggs how we want vice getting scrambled from the buffet.easy to get Uber and taxi. We walked one night from the town square where the chriatmas market was and it took us about 30 minutes. Short drive to Schindler factory and jewsih walls. About 30 min drive to Salt mine.
Lovely boutique hotel in an excellent location. Perfectly placed for exploring the old town. The hotel was very clean, warm and inviting and it's clear that staff work hard to keep the hotel looking at its best. The selection at breakfast was excellent, with food made to order as well as a buffet with lots of choice. The room itself was nicely decorated with a comfortable bed and good facilities. The only downside was that the shower leaked, creating a small flood in the bathroom, but this was a really small issue. The room was small, but it was fairly priced and for two nights this was not an issue. Overall, we had a great stay and I wouldn't hesitate to stay here again.
The hotel is very central and very monumental, but the rooms (at least ours) are quite small, the bedrooms are somewhat uncomfortable and the kitchens are very fine.
Very nice location in the historic area of Krakow. As there is no reception, checkin is done through e-reception which is an interesting solution.
Rooms are very clean and despite being surrounded by nightlife the rooms are quiet.
The room is small. But the bathroom is large and it will not be the kind that is difficult to turn around.
The hotel is a well-regulated European hotel, clean and hygienic.
The location is not bad. Walk to the train station for ten minutes.
There is a free whiskey tasting in the evening.
Very satisfied.
Extremely clean with friendly staff. The room has a historical feel, and the furnishings are well-balanced. Despite its age, it's meticulously cleaned and very tidy. The shower room is a bit small. The walls are thin, so both guests and those around them need to be mindful of noise at night. The location is absolutely fantastic.
Amazing
75 reviews
9.5/10
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GGuest UserExtremely clean with friendly staff. The room has a historical feel, and the furnishings are well-balanced. Despite its age, it's meticulously cleaned and very tidy. The shower room is a bit small. The walls are thin, so both guests and those around them need to be mindful of noise at night. The location is absolutely fantastic.
SSiraI absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
GGuest UserI was very satisfied with my one-night stay at Hotel Wentzl for New Year’s Eve. This was the last available room I could find for December 31st after all other platforms were sold out.
I only requested a room with a nice view, but was pleasantly surprised to get Room 23 with a perfect, direct view of Rynek Square, ideal for watching the fireworks. Truly an unforgettable memory for New Year’s Eve 2025.
The room has a classic, older style but was comfortable and well maintained. High ceilings, strong heating, hot water, and full amenities including toiletries and slippers. Check-in was exactly at 2 PM, and the staff were polite and very supportive.
Highly recommended for location and experience.
GGuest UserCheck-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.
AAnonymous UserLoved the place. Right next to the central train station, which also had a huge mall and supermarkets near by. Close to old town. The apartment was spacious with a kitchen, including a microwave, stove for cooking, utensils, plates and fridge. The room was slightly warm (perhaps because we did not know hot to operate the AC) but it was alright. The bedroom was facing a road and could get a little noisy at night when people walked past/ loud cars went through, but it didn't wake me up or anything. There was also ample space in the closet. The staff there were also very helpful and nice during our interaction. Would recommend.
GGuest UserThe hotel is right opposite to the Krakow Main Station and a big shopping mall, and is around 10 minutes from the gate of the Old Town. The hotel has a cool lobby too. The staff was friendly and polite. The room was slightly too small but it got a very decent and cool decoration and could be controlled with a tablet (including the TV). The bed was comfortable. Yet, the lack of a gym/pool might be an issue to those who want to exercise. Overall, this is a hotel of very decent quality and professional staff!
GGuest UserIt's incredibly close to the station, making access very convenient. The reception staff were very friendly, and the 24-hour service was extremely helpful. The room was clean, which was nice. However, the lack of a private bathroom in the room, and the shared bathroom and toilet in the same room, was a bit of a drawback. All the room keys are manual, so you have to lock the door every time you leave or enter the room, which is a security concern. Also, there doesn't seem to be an elevator, so those with luggage should be prepared (we might not have found one).
AAnonymous UserB&B hotel located in Nowy Targ, a town close to Zakopane. The room is clean and tidied everyday. With amenities like water boiler, hair dryer, etc. everyday there is 2 bottled water provided. Location is close to Nowy Targ bus station and restaurants. A supermarket right next to the hotel, opened until 2330. I definitely recommend this hotel if you are planning to ski in zakopane.
HHIU LAMLocation: it’s around 700m walk from a tram station, takes a while to get to city centre. There’s a bus station that is just next to the hotel for going to the airport. Room is okay spacious. Kettle and coffee etc, WiFi, hangers, TV provided. No hair dryer/ fridge. WiFi connection is quite weak tho. Hygiene is okay.
GGuest UserThe apartment was clean and equipped with all necessities. Judging from the photos we imagined it to be bigger but it was enough for our needs. You do not need to have breakfast there. A lot of fantastic places for having breakfast are close by.
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