Google Maps says it's an 18-minute walk from the central station, but it actually takes less than 10 minutes. It's located in the old town, and all the sights are within walking distance. The breakfast had a great variety and was delicious. The restaurant recommended by the front desk was also excellent. Some of the front desk staff had strong accents which made them a bit difficult to understand at times, but there were usually two people working, and one was always fluent, so it wasn't an issue. There's no fridge or safe box, but the room was clean and quiet.
Since we were traveling as a family, we needed a triple room, and this hotel happened to have one. An Uber from the airport cost about 62 PLN, and from the hotel to the Old Town, it was around 27 PLN. There's a bus stop called Mehoffera a 6-minute walk from the hotel, where you can take bus 130 directly to Galeria Krakowska Shopping Mall, the main station, and the Old Town, taking about 20 minutes. The location is excellent.
When we checked in, they told us we were staying at the Premier Krakow Hotel next door. The room was spacious and very clean. Bottled water was provided daily, and the room was warm and comfortable. The service was fantastic.
There aren't many dining or shopping options nearby. The closest is Diamond Kebab, about a 7-minute walk, which was pretty good.
If you prioritize great hotel service, high value for money, and are okay with being a 20-minute journey from the city center, then this hotel comes highly recommended.
The hotel’s location is excellent—just a short 10‑minute walk from the train station and very close to the scenic highlights of the old town. This made exploring the area both convenient and enjoyable.
In terms of amenities, the water pressure / water saving mode could be improved, as the outflow was rather weak and not very comfortable.
On the positive side, the breakfast was outstanding, offering a wide variety of fresh and delicious options that made mornings a real treat.
The location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)
The hotel is well situated in the old quarter. Very convenient for getting around. The tram stop is right out front.
Our room was an odd setup. Twin beds positioned on different walls, more like for college roommates than a couple. The rooms aren't big, but they have kettle, closet, and a compact bathroom. It met our needs, with no extras, e.g., fridge or USB charging plugs.
Breakfast buffet has many options. It caters primarily to European tastes, but there are scrambled eggs and toasts for those who prefer a hot breakfast. The coffee options are plentiful and there were several types of tea. At $25CDN per person, we found it on the high side.
Tip: On arriving at the hotel we were faced with a long flight of stairs. With 2 large suitcases, it was a bit daunting. However, if you follow the sidewalk to the other side there is a ramp. Definitely a better option for people with bad knees or heavy bags.
Booked a twin room. facilties in the room great ipad style device for the lights heating tv etc. breakfast outstanding. very chic bar which has a restaurant also. urban hip coffee shop frequented by student and young adults. I assume good coffee and WiFi. Spa very nice will sauna and steam. please note you have to be naked sat on a towel if you use the sauna. and naked for steam. I highly recommend the location 15 minutes walk to old town 5 minutes to the Jewish quarter. Hotel offers free guided walking tours.
Very nice location in the historic area of Krakow. As there is no reception, checkin is done through e-reception which is an interesting solution.
Rooms are very clean and despite being surrounded by nightlife the rooms are quiet.
The hotel is situated next to a large, beautiful park and is just two tram stops from Krakow. A bus stop is conveniently located a mere two-minute walk from the entrance, making transportation very easy. There are several other hotels in the vicinity, and a small supermarket is also nearby. I particularly enjoyed the room's interior color scheme, and the bathroom was impeccably clean.
As the name suggests, the apartment is more suitable than the hotel.
The room was a bit dusty but comfortable.
The only thing I want you to be careful about is the place to actually sleep and the reception building where you check in & leave your luggage.
The receptionist will be the Santi Hotel, which is about a 1-minute walk from this Grozuka 21, and I think it will be anxious because there is nothing on the door of this Santi Hotel, but it's okay if you open the door and go to the left. .
Very Good
77 reviews
8.6/10
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SSiraI absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
りりょうちゃんのママGoogle Maps says it's an 18-minute walk from the central station, but it actually takes less than 10 minutes. It's located in the old town, and all the sights are within walking distance. The breakfast had a great variety and was delicious. The restaurant recommended by the front desk was also excellent. Some of the front desk staff had strong accents which made them a bit difficult to understand at times, but there were usually two people working, and one was always fluent, so it wasn't an issue. There's no fridge or safe box, but the room was clean and quiet.
GGuest UserI was very satisfied with my one-night stay at Hotel Wentzl for New Year’s Eve. This was the last available room I could find for December 31st after all other platforms were sold out.
I only requested a room with a nice view, but was pleasantly surprised to get Room 23 with a perfect, direct view of Rynek Square, ideal for watching the fireworks. Truly an unforgettable memory for New Year’s Eve 2025.
The room has a classic, older style but was comfortable and well maintained. High ceilings, strong heating, hot water, and full amenities including toiletries and slippers. Check-in was exactly at 2 PM, and the staff were polite and very supportive.
Highly recommended for location and experience.
GGuest UserCheck-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.
GGuest UserComfy bed, fast wifi, good service. There’s a tablet in the room that controls everything, which is my favourite. The TV support youtube and is very large. Free hot drinks from coffee machine. Only downside is that the room is a bit small.
GGuest UserOttima ubicazione per raggiungere facilmente i punti salienti della città. La struttura è un po’ datata e senza condizionatori e ascensore. Per fortuna le temperature erano accettabili e abbiamo occupato il secondo piano. Però tutto sommato ci ritornerei per l ubicazione .
DDe Pronto A BordoThe location is excellent and the staff are quite attentive. The beds are generally quite basic. In fact, mine broke when I tried to get up (room 103). Luckily, there was no problem getting another room for the last night. But in that very room, one of the two beds also had a missing slat from the bed frame (room 204). That's when I discovered that the shared bathrooms are super different depending on the block of rooms you're assigned. There's quite a lot of noise in the hallways, and the hot water runs out quickly during peak hours.
Although it's called an ”Aparthotel,” there are no cooking facilities or a fridge to keep things cool. Only instant coffee and tea ***** at reception (and this is free).
Overall, it's fine for the location if you're going on excursions or leaving early for the airport, but it's not excellent in terms of quality.
AAnonymous UserB&B hotel located in Nowy Targ, a town close to Zakopane. The room is clean and tidied everyday. With amenities like water boiler, hair dryer, etc. everyday there is 2 bottled water provided. Location is close to Nowy Targ bus station and restaurants. A supermarket right next to the hotel, opened until 2330. I definitely recommend this hotel if you are planning to ski in zakopane.
HHIU LAMLocation: it’s around 700m walk from a tram station, takes a while to get to city centre. There’s a bus station that is just next to the hotel for going to the airport. Room is okay spacious. Kettle and coffee etc, WiFi, hangers, TV provided. No hair dryer/ fridge. WiFi connection is quite weak tho. Hygiene is okay.
BBridie Aliceabsolutely lovely room. I loved that we had some kitchen amenities like a sink and stove. It was right in the centre of town. Bed was comfy, I think it was lovely! Right opposite a huge shopping centre too!
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