Hotel no problem service are nice breakfast fascinating.But still a bad experience of my travel cuz the most terrible air conditioner ive ever seen in the big hotel.really big noise and can't control the temperature no matter the number on the conditioner always the same temperature made me can't sleep during the whole night.Bad experience......
Hotel near Ancient City Tourist Cultural Area,Datong83.7% of visitors choose this area
DDainichiheyouwan2026.04.17
Highly recommended! The service at this Datong hotel is top-notch, so heartwarming it almost brought tears to my eyes 😭
My experience at Jixia Mountain Datong Hotel:
My wife said, ”From check-in to check-out, I felt like a pampered princess the whole time!”
👏🏻 A big shout-out to the General Manager!
His bilingual skills are impressive, effortlessly switching between English and Cantonese.
He immediately stepped in to patiently assist a few foreign guests who needed help.
This kind of 'attention to detail' service really resonated with me!
🌄 When we were watching the sunrise over the city wall in the morning,
the front desk小姐姐 (young lady) quietly filled our thermos with ginger tea.
She said, ”The morning wind is strong, have something warm.”
This was the first time I encountered turndown service where they actually pulled the duvet up from the bottom. Even at the St. Regis Macau, I always had to struggle to pull the duvet up myself.
These unexpected moments of warmth made the entire trip feel incredibly special!
💡 Little tips:
The hotel offers a guided tour service for the art gallery daily.
The floor-to-ceiling windows in the lobby offer stunning views of the sunset.
It's advisable to bring a jacket as there's a significant temperature difference between morning and evening.
I've already decided to bring my family back for a second visit! Such a service-oriented team deserves recognition 👀
Hotel near Datong South Railway Station/Fantawild Adventure,Datong9.8% of visitors choose this area
AAnonymous User2026.04.21
Overall, it was very good, as expected. I feel it's necessary to write a positive review to encourage the hotel to maintain its current service standards! This trip was specifically planned during the off-season for my elders to relax and for my own personal rest. On the first night, we found the room too stuffy. After reporting it, they immediately upgraded and changed our room (a big thank you to the lovely lady at the front desk; later, on the third day, she also explained the three ways to close a window we had an issue with. I don't know her name, but I was very satisfied with her service these past few days 👍🏻). She was a woman with her hair up, wearing a dark blue suit.
Facilities: The washbasins and toilets are Duravit, and having two washbasins is a big plus! The room has a sofa, a walk-in closet, and a matching table and chairs. A suggestion: the lighting color in the walk-in closet isn't very good, it's too yellow.
Cleanliness: I specifically checked some areas, and there was no dust. It was clean and tidy.
Environment: Superb, exactly as seen in previous reviews. A well-deserved luxury hotel.
Service: (Only for off-peak experience) From the front desk to the staff at the buffet breakfast, everyone I interacted with was excellent. The breakfast selection was also quite rich.
If you're visiting during the off-peak season, I would recommend this hotel.
Finally, this hotel didn't harass me for a positive review. I just remembered that the Huazhu Hotel incident happened right behind this one, so I decided to write this.
Hotel near Wang Family Courtyard,Lingshi100% of visitors choose this area
日日日飛2025.10.24
Our group of four went to the Shanxi First Hot Spring Hotel, thinking it would be conveniently located within the Wang Family Courtyard. We ended up loving it! The hotel environment was superb! 👍🏻 Getting up early to climb the city wall and see the swirling mist was like stepping into a fairyland. The air was fresh, the hot spring water smooth, and the night view even more beautiful! Dinner was delicious, and breakfast was plentiful! Everyone is planning to come back! The manager, Xiao Wang, and my husband hit it off immediately, and he even gave us souvenir coins!
Hotel near Xinzhou Ancient City,Xinzhou100% of visitors choose this area
GGuest User2026.03.25
I've been to Xinzhou Ancient City a few times, and I genuinely feel that Futian Yuhua Hotel is the absolute best hotel here. The rooms are spotless, they deliver fresh fruit daily, and the beds are incredibly comfortable. The private hot spring bath experience was fantastic, and there was a constant supply of complimentary drinks every day. From the moment you step through the main entrance, you notice the incredible attention to detail – it's clear the owner has excellent taste. From the moment I called about parking, a butler was already waiting at the entrance. The service was warm and thoughtful. When leaving, they even reminded me to take a complimentary bottle of water and offered tissues, showing how much they genuinely care for their guests. On the day of check-in, I couldn't figure out the stopper for the hot spring pool, but after a quick call, someone came to help within less than a minute. I'll definitely be bringing my family back to stay here again in the future and will highly recommend it to my friends.
Hotel near Datong South Railway Station/Fantawild Adventure,Datong9.8% of visitors choose this area
GGuest User2026.04.06
The hotel facilities were good and breakfast was decent, but the check-in experience was terrible. When I turned on the faucet after checking in that night, the water was yellow and cloudy the entire time. I followed the front desk's advice to let the water run for nearly an hour, but there was no improvement. After contacting them again, housekeeping came to check and suggested a room change. I asked to see the water quality in another room first, and was told it was 'a bit better'. It was already 11 PM and I didn't want the hassle, so I agreed to deal with it the next day. What was most disappointing was the complete lack of follow-up from the hotel, no apology, and no compensation or reassurance. They basically left the problem for the guest to just put up with. The next day, no one bothered to ask about it, as if nothing had happened. The service attitude was incredibly perfunctory and completely lacked any sense of customer service.
Hotel near House of the Huangcheng Chancellor,Yangcheng100% of visitors choose this area
GGuest User2026.02.26
The hotel is equipped with five stars. The hotel staff service is particularly good, super warm, really at home, like a spring breeze. The hotel has complete supporting facilities and a swimming pool. The room was very clean and tidy, responsive, and I had to take a bath and asked for a disposable bath cover, which was provided soon. The breakfast is particularly rich, there are dozens of breakfasts, less oil, clean, authentic taste, and the chef's utilitarianism is very deep. The hotel has a free shuttle bus, and you can also take the shuttle bus in the scenic spot for free. The hotel is located at the entrance of Xiangfu Manor on the mountain, surrounded by mountains and rivers, birds and flowers, beautiful water, especially loose and leisure, called the Hilton in Huangcheng Village, more than anything else. The parking lot is large and parking is very good. A worthwhile trip, highly recommended.
Hotel near Maoye World/North America New World Fashion Center,Taiyuan4.8% of visitors choose this area
WWanghailinfeng2026.01.03
Kempinski Hotel Taiyuan Stay Experience: Luxury Service Where Details Make All the Difference (January 2, 2026)
Our trip concluding the 2026 New Year's holiday brought us to the Kempinski Hotel, located in the heart of Taiyuan. What started as a regular accommodation choice turned into a highlight of our journey, thanks to the attentive service and unexpected experiences we received throughout our stay.
A day before our arrival, I received a surprising call from the hotel's duty manager. He not only meticulously confirmed basic information like our arrival time and the number of guests but also proactively asked about any special requests or personal preferences, such as a preferred floor, room orientation, or whether we needed a baby crib or extra bedding. When I mentioned my preference for a room with an open view, the manager readily responded that he would do his best to arrange it. This thoughtful, proactive service made me feel warm and welcomed even before checking in.
Upon arriving at the hotel, the front desk quickly processed our check-in and informed me that I had been complimentary upgraded to a 50-square-meter Premium Deluxe View Room. This surprise was especially thoughtful. The moment I opened the door, my first impression was ”immaculately clean and bright”—the floor was spotless, the bedding was pristine and wrinkle-free, and the bathroom's sink, bathtub, and shower area were all dry and clean, with no standing water or unpleasant odors in the corners. Even the curtain tracks and table crevices were dust-free, perfectly meeting the hygiene standards of a five-star hotel. The room featured an elegant European-style decor, complemented by soft, warm lighting, creating a very cozy atmosphere. The oversized floor-to-ceiling window offered a panoramic view of Taiyuan's bustling city center, with towering buildings and busy streets spread out before us. Sunlight filled the room during the day, and at night, the neon lights twinkled, providing an absolutely superb visual experience. The room was fully equipped with amenities, including a mini-bar, smart TV, and branded toiletries. The soft, comfortable king-size bed also helped alleviate travel fatigue, ensuring a peaceful night's sleep.
The breakfast experience the next morning was equally impressive. Elements Western Restaurant, located on the second floor, opened promptly at 6:30 AM. The dining environment was spacious and bright, and the tableware was neatly arranged. The breakfast selection was rich and diverse, catering to both Western and Chinese tastes. We found classic Western options like coffee, bread, bacon, and fried eggs, as well as local Shanxi specialties such as 'lao doufu' (aged tofu), 'yangza' (lamb offal soup), and handmade noodles. There were also Chinese delights like hot congee, steamed buns, and cold appetizers. The variety of fruits, desserts, and yogurt was also extensive. All the ingredients were fresh and delicious, satisfying different taste preferences. The staff were warm and attentive, proactively guiding us to our seats and promptly replenishing tableware and food, making for a comfortable and pleasant dining experience.
Throughout this stay, from the thoughtful pre-arrival communication and the pleasant surprise of a room upgrade to the clean and spacious living environment and the rich and diverse breakfast options, Kempinski Hotel Taiyuan demonstrated its ”home away from home” service philosophy through every detail. Whether for business or leisure travel, this is an excellent choice for accommodation in Taiyuan, and I will definitely choose to stay here again on my next visit.
Hotel near Yingze Park/Zhongzhengtian Street,Taiyuan
Aamywang11232025.10.26
Hygiene: Excellent. All towels, bath towels, and bathrobes come in sealed bags, which made me feel very secure using them.
Facilities: Excellent. Although it's an older hotel, the showerheads show their age but are very well-maintained and work perfectly.
Environment: The location is great. The room card gives access to a small gate leading to Yingze Lake Park. It's a nice two to three-kilometer loop for a leisurely stroll.
Service: Excellent. They offered complimentary welcome fruits, and you just scan a QR code to request more amenities. There's also a delivery robot that brings food right to your door, all very convenient.
Suggestion: I hope they can switch from instant Nestlé coffee to pour-over coffee bags. Instant coffee feels too low-end and doesn't match the hotel's overall quality.
Hotel near Red Lantern Stadium/Jinyang Lake,Taiyuan4.3% of visitors choose this area
GGuest User2025.04.17
The moment I moved into ”Xunsu”, I fell in love with it! I was gently awakened by the waves in the morning. The simple design is full of ingenuity - the smart home silently integrates into the natural atmosphere. I love the soft linen couch by the bay window, where I can read a book or be in a daze for a while, and time is so slow that I can hear my heartbeat. The bedding is as skin-friendly as clouds, and even my picky partner rarely praises ”the deep sleep”. The local seasonal fruit plate prepared by the housekeeper is warmer than expected. If there is a regret, it is probably that I couldn't stay a few more days to fully collect this poetic feeling.
Outstanding
993 reviews
9.5/10
Price from
SAR 147
per night
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9.4/10
Outstanding
The service was excellent, and the breakfast buffet offered a wide selection of food items.
Hotel near Maoye World/North America New World Fashion Center, Taiyuan
Price per night from:SAR 310
9.1/10
Good
The hotel is very cost-effective. It is an old five-star hotel. The service personnel are trained very well, especially the front desk staff. The breakfast is also very rich. It is really good. There are two flaws. One is that the room is a bit small, and the other is The furniture is a bit old, but everything else is very good. There are also free drinks and drinks. The most important thing is that the swimming pool and gym are very good. I will choose it again in the future. The location of the hotel is very good, it has its own parking lot, and there are many places to eat around — —
Great hotel with helpful amenities and cleanliness. Only issue was no USB sockets for charging phone, however got lent a charging plug from hotel. Hotel in old style but still fancy.
Hotel near Wutaishan Scenic Area South Gate, Wutai County
Price per night from:SAR 447
9.6/10
Excellent
I stayed at Wutong Apartment Hotel for a business trip, and overall, it was a very pleasant experience. The room was clean and cozy, and the facilities were well-equipped. The cleaning staff were also very welcoming. What's particularly worth recommending is their breakfast, which truly lives up to its reputation as a 'breakfast ceiling' online. Having traveled to many cities, I can confidently say their breakfast surpasses the standards of five-star hotels in first-tier cities. The quality of the steak and salmon, as well as the cooking, were excellent. Various Chinese stir-fries tasted as good as those ordered à la carte in restaurants, and there was a wide array of local delicacies. The lamb soup with aged tofu was a perfect combination. And the desserts, oh the desserts, were outstanding! The ingredients were high-quality, and both their appearance and taste were superb – highly recommended. The only minor drawback was the average service. The rather short restaurant manager had an incredibly loud voice, like a lady shouting in a wet market, constantly directing staff loudly, which unfortunately lowered the hotel's overall ambiance. Despite that, it's still highly recommended overall!
Hotel near Maoye World/North America New World Fashion Center, Taiyuan
Price per night from:SAR 300
8.9/10
We had a great stay at this hot spring hotel. The room was spacious, clean, and comfortable, with good amenities and a cozy bed. The hotel is about an hour’s drive from the famous Hanging Temple, and there’s a bus running between the Travelers Center and the hotel — just make sure to check the departure time with the front desk. The breakfast was nice, mainly Chinese-style dishes, and the variety was satisfying. The hot spring area isn’t the most impressive I’ve visited, but it was still wonderful to soak in a warm tub after a long day of hiking. Overall, a relaxing and comfortable stay — definitely a good choice if you’re exploring the area.
We had an amazing stay at Sunyata Datong. The hotel beautifully blends traditional Chinese architecture with modern elegance, offering a serene and spotless environment that feels both authentic and refined. The hospitality was exceptional — every staff member was polite, attentive, and genuinely caring. Their attention to detail made the experience truly memorable, from the thoughtful room touches to the warm service at every interaction. The team went above and beyond to make us feel welcome and comfortable. The breakfast was another highlight, with a wonderful selection of freshly prepared dishes that were both delicious and beautifully presented. A perfect blend of culture, comfort, and heartfelt service — Sunyata Datong is truly a gem and highly recommended for anyone visiting Datong
Hotel near Datong South Railway Station/Fantawild Adventure, Datong
Price per night from:SAR 292
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