Hotels With Pools in East Kalimantan, Indonesia

The room is nice, clean and tidy, and the service is friendly. It's just that the facilities in the application are not in accordance with the original.

We were looking for somewhere to stay in Bontang for a couple of nights. This was the only place that seemed to be available for the dates we wanted. Last time we were in Bontang was 21 years ago. The hotel is very much a sports resort/contractor accommodation type place. Bontang isn't really a tourist location hence the limited choices to stay. We were here for a particular reason so just needed a place to sleep while we were here. The best way to describe the hotel/rooms is 'typical Indonesian'. Everything worked but had seen better days shall we say. Didn't have any concerns regarding cleanliness or safety and the location is really pretty. It's a bit out of the way so you need your own transport or be prepared to pay the going rate for taxis etc. Breakfast is your usual Indonesian fare and there was plenty of variety. I wouldn't hesitate to stay again. Just one point to clarify, when I made the booking, it was stated that there isn't a front reception so phone ahead to establish how to check in beforehand. In practice, there IS a front reception, just as you would expect in any hotel, so there's no need to worry about what to do about checking in. If you arrived and there was nobody on the desk, someone would soon turn up once your presence was known. All staff that we came across were so polite and helpful. Nothing was too much trouble. We would have been happy to stay for longer if we had the time.

Hotel was tired and staff are inexperienced in the hospitality industry. Room: stayed on 8th floor. Pillows had strong sweat smell and looked like they havent been changed in a while. Room decor was pretty basic with basic laminate flooring. In the bathroom there was complimentary shower gel and shampoo but when the bottles were pressed, it was very watery and seemed like the staff had simply topped it up with regular water. Room internet was also extremely poor and I gave up after half an hour of trying. Breakfast was a big spread but not of high quality. The bubur was lumpy. Fried chicken was tasteless (possibly indicating being frozen for some time) and the chefs cooking the indomie simply threw the noodle cake into a half filled water bath and did not stir or monitor the cooking resulting in half cooked indomie. Breakfast section also smelled like a massive cigarette factory as there were smoking sections. Upside: Great location as part of a mall development. There is a comfortable lounge in the lobby conducive to meetings and afternoon catchups. Staff at the lobby lounge were very pleasant and efficient and went out of their way to clear our cups quickly and take new orders. Always smiling. This hotel is a very stark contrast to the mercure semarang where we spent the previous night.

The hotel feels a bit old, but it's still clean. There are plenty of restaurants to choose from nearby, as well as night market snacks and spa services, all at very affordable prices.

No hairdryer in room, has to ask housekeeping to bring one, whichever took 2phone calls. Great location to airport, airport shuttle is on.time, fantastic

Nice and neat, clean and comfort. Newly build with stylish decorations. Staffs at reception are very helpful. Not many of them can speak english especially in the 9th floor restaurant. A bit hard to communicate with waitresses. But all over is perfect.

Great location for business trips, very strategic and easy to access. The room was clean and comfortable, perfect for resting after meetings. The staff were friendly and helpful throughout my stay. Amenities were sufficient and everything worked well. Overall, a pleasant and convenient stay for business travelers. Would definitely consider staying here again.

This is the cleanest, most modern hotel in Samarinda. However, the restaurant's menu is quite limited, service at the lobby cafe is quite slow, and customer service is somewhat lacking. For those who prioritize facilities, this hotel is highly recommended. For those who frequently utilize in-house services, the Mercure Hotel in downtown Samarinda may be a better option.

Book the location because of the location, next to mall and use the gym. Facilities provided are all there, nothing to pick on. Especially love the gym location. the breakfast is great, love the coffee and tea brew in the 'sock'. Good selections. Staffs in front desk to fnb, etc are polite and kind. Room is of decent size, basic for the price paid. It is clean in general. The toilet needs serious renovation. Taps, showers are OLD, accumulated rust, layers of molds at back of sink. The shower walls are all dirty between grout lines. It is clearly years of accumulated dirt and moisture that cannot be removed anymore. It needs serious revamp. I should have taken pictures of the shower, afraid I didn't think of it.

The apartment fits the middle budget, the location is far from malls and places to eat, the cleanliness is quite good because the apartment is quite old and still needs more maintenance, including facilities that need to be improved and services that are still not optimal.