Everyday same breakfast buffet for 3 days without any change. Kind of bore. Nice scenery. No 24 hrs rooom service. Shower head spoil when check in. Repaired. Spoil again after 1 day
I stayed in the Grand city Hall Medan for 4 nights, Had a bad experience that I ever had. We book 2 apartments. On the 2nd night, 4 people came to my husband apartment and straight to his bedroom, He's shocked wake up suddenly without knowing anything. It's said they open the wrong apartment But How ??
We move forward to the management straight away, and they move us to the suite rooms instead. The management acting fast to solve the problem. But still as a guests for our safety we are still shocked. Imagined 4 people came to your room during nigh time while you are sleep and any thing could happen.
Good: Polite staff, clean and spacious rooms
Can be improved: Food at breakfast buffet was cold instead of warm or hot, esp the soups (both savory and sweet). No dim sum and soupy noodles (like Soto mee, bakso mee, etc).
I booked Hotel Aryaduta Medan through Trip.com and the whole process was smooth and hassle free. The booking was easy, the price offered was more competitive compared to other platforms, and the confirmation was instant. During check-in, there were no issues at all.
Hotel Aryaduta Medan is conveniently located in the city center, very close to shopping malls and restaurants. The room was spacious, clean, and comfortable. Breakfast had a wide variety of both local and international options. The swimming pool and other facilities were also great for families.
Overall, I am very satisfied with my experience using Trip.com and my stay at Hotel Aryaduta Medan. I would definitely use Trip.com again for future bookings.
Refurbished old hotel
Advantage - bigger size rooms w super king size bed, nice swimming pool and big lobby
Disadvange - since old hotel, some of the fittings are old
Location is good for food but near crossroad, thus noisy
All the staff are friendly and helpful. Good hotel to consider
Great hotel in tuktuk area. Our assigned room has cracked handwashing basin, cracked balcony glass, leftover candies/marshmallow on balcony ground. Bathroom is small for stars hotel and its price. We paid for toba lake view with premium, expecting details but disappointment. We were assigned room on the wing so the view to lake, although visible it was not spectacular or to our expectation. Breakfast is good, staff are friendly, infinity pool is beautiful but water is not heated.
Location is good, surrounding with local restaurants and mini mart for basic necessity.
Swimming pools located at the back, facing the lake. Depends on the room located, mostly needs to go down or up, therefore it's not suitable for people has limitation to climb the stairs.
Rooms is also basic, Breakfast is basic local food.
The location is excellent n it is right in the center of medan city.
There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store.
There r many eateries n cinema available on the top floor.
The security of the hotel is very tight that makes me feel safe...
The staff over there r there to welcome us to the hotel
It’s a decent place with comfy beds and cooling air conditioning. But the problem is that the blower wasn’t mounted properly and is shaking like a sugar cane juice machine. Other than that no issue with the room. There is a welcome drink, to claim it you should go to a lounge on the second floor. When you get there they present you a menu and ask you to select a drink, only after you order the drink off their menu do they actually bring the welcome drink telling you that the drink you ordered is also on its way. I honestly believe it’s a gimmick or a scam. Very disappointed.
This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.
Very Good
197 reviews
8.5/10
Price from
€38
per night
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8.2/10
Very Good
AAnonymous UserThe importance of welcoming guests who attend by a security guard or receptionist.
- The check-in process is smooth, good and requests are fulfilled.
- clean and tidy rooms, amenities available.
- TV channels are very bad, TV broadcasts are difficult to watch.
- the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions.
- The corridor floor is muddy and watery due to visitors.
- In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well.
- the checkout process was good and there were no problems.
Hopefully in the future it will be more organized and improved for the better.
nice stay in swissbelin, thank you.
MMensoreeeIt’s a decent place with comfy beds and cooling air conditioning. But the problem is that the blower wasn’t mounted properly and is shaking like a sugar cane juice machine. Other than that no issue with the room. There is a welcome drink, to claim it you should go to a lounge on the second floor. When you get there they present you a menu and ask you to select a drink, only after you order the drink off their menu do they actually bring the welcome drink telling you that the drink you ordered is also on its way. I honestly believe it’s a gimmick or a scam. Very disappointed.
GGuest UserI stayed in the Grand city Hall Medan for 4 nights, Had a bad experience that I ever had. We book 2 apartments. On the 2nd night, 4 people came to my husband apartment and straight to his bedroom, He's shocked wake up suddenly without knowing anything. It's said they open the wrong apartment But How ??
We move forward to the management straight away, and they move us to the suite rooms instead. The management acting fast to solve the problem. But still as a guests for our safety we are still shocked. Imagined 4 people came to your room during nigh time while you are sleep and any thing could happen.
MMike_ChanRefurbished old hotel
Advantage - bigger size rooms w super king size bed, nice swimming pool and big lobby
Disadvange - since old hotel, some of the fittings are old
Location is good for food but near crossroad, thus noisy
All the staff are friendly and helpful. Good hotel to consider
GGuest UserI used to stay here during my golfing days more than 10 yrs ago. This time I came alone.
The shower is erratic, flow haywire, No Live music at Lobby Lounge, Karaoke is Closed, and my room is facing the pool,so Noisy and Loud at New year 31/12 celebration.
TV channels adequate, coffee Tea r good.
Breakfast, average and boring.
MMalikYacobI booked Hotel Aryaduta Medan through Trip.com and the whole process was smooth and hassle free. The booking was easy, the price offered was more competitive compared to other platforms, and the confirmation was instant. During check-in, there were no issues at all.
Hotel Aryaduta Medan is conveniently located in the city center, very close to shopping malls and restaurants. The room was spacious, clean, and comfortable. Breakfast had a wide variety of both local and international options. The swimming pool and other facilities were also great for families.
Overall, I am very satisfied with my experience using Trip.com and my stay at Hotel Aryaduta Medan. I would definitely use Trip.com again for future bookings.
XxxlimThe location is excellent n it is right in the center of medan city.
There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store.
There r many eateries n cinema available on the top floor.
The security of the hotel is very tight that makes me feel safe...
The staff over there r there to welcome us to the hotel
GGuest UserGood: Polite staff, clean and spacious rooms
Can be improved: Food at breakfast buffet was cold instead of warm or hot, esp the soups (both savory and sweet). No dim sum and soupy noodles (like Soto mee, bakso mee, etc).
SShi HuiClose to the airport and provide free transfer at stipulated timing. Will need to WhatsApp the hotel to arrange prior to arrival. Pool is small and may have leaves and bugs. Staff do try to scoop out the debris as much as possible. Friendly staff generally. Will come by again if I need to stay near the airport.
DDarwin KI had a bittersweet experience staying in this apartment. For the good things: the apartment is located strategically near city center, the room is spacious with complete basic amenities. However, there are 2 unpleasant things. First, there is no non-smoking unit except for the high-end room types. I went into a unit with leftover smoke smell, likely from previous guest. Second, the sound-proofing is terrible. My bedroom was facing a street junction, and any roaring noise from the cars/modified bikes penetrated the room as if there was no window to begin with. There was no ear plug the apartment could provide even though this was not the first feedback they have received from previous guests, and I couldn't sleep throughout the night. I booked 4 nights and immediately left after the first night. The service was pretty decent though. The customer service tried to use air purifier to suck out the smoke smell, and attempted to move me to other rooms to no avail because of similar noise problem.
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