Posted on Aug 4, 2026|Superior Twin Room
Guest UserThe hotel is quite large, and the signage isn't very clear. Everything else was satisfactory, but the buffet restaurant doesn't match the hotel's size. It's too small, and the front desk didn't mention that reservations are needed. Since the hotel is on a mountain, the restaurant is the only option if you don't go down. However, the buffet restaurant has limited seating. Without a reservation, I was seated outdoors, but there were no lights. They offered to hang a temporary lamp, but it would attract a lot of bugs, so I declined. I ended up eating instant noodles, which left a bit of a sour note on my trip.
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Price per night from:AU$68
Posted on Apr 21, 2026
Namphueng Nadine
NASPA New Otani
Perfect family stay with spacious rooms and great snow park for kids!
”We had a wonderful stay at NASPA New Otani. The hotel's location is very convenient, not far from the train station, and the free shuttle bus service is available throughout the day, which made our travels so easy.
We stayed in a Japanese Style Room, and it was incredibly spacious at 50 square meters. It was perfect for our family of three (parents and our 3-year-old child). There was plenty of room for our little one to run around and play comfortably without feeling cramped.
The private snow park at the hotel is fantastic, especially for young children. Our child had so much fun playing in the snow, and it felt very safe and family-friendly. We are truly impressed with the hospitality and the facilities.
We are already planning to come back and stay here again next year! Highly recommended for families.”
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Price per night from:AU$85
Posted on Feb 20, 2026
Guest User
The room was spacious, which was great for staying with kids. There's a small ski resort right behind the hotel, perfect for beginners. If you're heading to Yuzawa Nakazato Ski Resort, it's a bit of a walk. The shuttle bus is quite convenient, running between Yuzawa Station and the hotel, taking about 15 minutes, with a stop at Iwahara Ski Resort. Dining options are limited; the buffet was just okay, but the à la carte options were decent, though reservations are required for both. Lunch options were very sparse. A downside is that there's no free luggage storage. So, if you arrive early or leave late, you'll need to figure out what to do with your bags.
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Price per night from:AU$80
Posted on Feb 16, 2025
Anonymous User
Location may be away from Sakihana station but they provide free shuttle if you inform in advance. Service was fabulous. The pretty Lady manager was warm and super friendly. The rest of the staff were efficient too. Their English is limited but we got by with GoogleTranslate. . Food was very delicious with many courses and side dishes. The highlight for us is the hot spring bath. The place was very clean and neat. We really enjoyed our time there. Yes, we have highly recommended our friends to visit the place in future.
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Price per night from:AU$80
Posted on Jan 11, 2026
Guest User
The room is clean and comfortable, all facilities are complete, many lockers are very convenient, you can ski or stay at home, there are hot springs to soak, comfortable
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Price per night from:AU$128
Posted on Nov 13, 2025
陳食食
Although the hotel is a bit old, the room is renovated, bright and clean, and the area is large. The hot spring is comfortable. The hotel is next to the ski slopes. It is very convenient to ski in winter. The breakfast and dinner are buffets. I did not patronize, but there is a restaurant nearby. I am not afraid of nothing to eat.
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Price per night from:AU$66