Hotels With Pools in Sabah, Malaysia

This was my third time staying at the Kaseh Hotel in Kota Kinabalu, and I brought my mother along for a trip. As always, the stay was incredibly satisfying! Service: The front desk staff were warm and helpful, offering check-in services in both Chinese and English. The breakfast was absolutely delicious and plentiful, with a wide variety of dishes that my mother particularly enjoyed. When cleaning the room, they always replenished necessary disposable items and even helped tidy up clothes on the bed and toiletries in the bathroom, which was very thoughtful. Cleanliness: The hotel was clean and tidy, with daily room cleaning service. Environment: The location is extremely convenient. Taking a Grab to city attractions is always within a ten-minute drive, making it easy to get to Sutera Harbour for island hopping and Gaya Street. There are also many restaurants and convenience stores nearby. It's only about a ten-minute Grab ride from the airport, so there's no need to wake up extra early to catch a flight. Getting around to and from the hotel is very convenient. Facilities: As always, the facilities are complete. You can take hotel towels with you for island hopping and snorkeling, just remember to return them. There are plenty of drying racks, perfect for hanging clothes. There's also an outdoor swimming pool. Hope to see Kota Kinabalu again next time!

Our private family stayed here for 4 nights from the first day of our Kota Kinabalu trip, and we are sincerely grateful for the wonderful service and warm welcome we received. In particular, the front desk service was excellent. They not only answered our questions accurately and empathetically, but they also went above and beyond, handling issues that might not typically fall under their duties with incredible attention to detail. Thank you very much. The facilities show their age but are well-maintained. The location is also very convenient, within walking distance to A Street, and you can easily walk to supermarkets, convenience stores, a laundromat, and even grab some light snacks. The parking was also very convenient; once our license plate was registered, we could enter and exit as many times as we wanted. Although the capacity wasn't huge, we never had trouble finding a spot during our 4-night stay. The hotel breakfast was delicious, and the menu varied slightly each day. The only regrettable point was that the male floor manager, or whoever was in charge of the breakfast area, seemed to lack a bit of respect for women and children. (For example, after my husband went back to the room, he bumped into my daughter's chair without a word, and then started giving loud instructions to the staff right next to our table, which we found a bit bothersome.)

The room was fantastic, very clean, and designed as a one-bedroom, one-living room unit, which was perfect and very comfortable for a family trip. The location is also excellent, right above Gaya Street, so it's less than a 10-minute walk. What's even better is the host's amazing service; you can contact them before check-in. The host sets up a WeChat group and provides all check-in information in Chinese, which was incredibly helpful. Compared to other overseas hotels where you have to communicate in English, what the host did here was truly outstanding!

Overall, our stay was very good – actually, better than expected! We had a lovely balcony with a nice view. The pool itself was nice – perfect for relaxing after a day of exploring. The apartment was clean and had everything we needed. Staff was helpful. After we checked out, we accidentally left some clothes in the washing machine, and they kindly recovered them for us. That kind of thoughtful service makes all the difference! Downstairs, there are plenty of food options, so you’ll never go hungry. I’d definitely recommend this place for couples or small families looking for a comfortable, well-located base. Great value for money.

Very clean and well-equipped apartment. Location is good as it is within walking distance to the waterfront and gaya street which has a lot of good cafes and restaurants. There are also shops within the same building including a convenience store, kenangan coffee and the famous seafood chain Fatt Kee. Do note that there is no physical front desk (the one you see is owned by LW suites) and all communication with staff has to be done on Whatsapp. Thankfully, the staff is very responsive and friendly. We have some minor feedback. The lifts takes a while especially if you are using them during peak hours. The hot water is not very hot and takes a while to warm up. Although the listing mentioned that a gym is available, the security guard told us the gym is owned by the citadines and not accessible to other guests. Overall, it was still a decent stay. Will consider booking again.

I had a very comfortable and pleasant stay at Hilton Kota Kinabalu. The service provided by the staff was exceptional, and I truly appreciated their kindness and understanding in allowing us to check in early without having to wait until 1:00 PM, especially considering my child needed proper rest after undergoing surgery. The hospitality shown by the team made a challenging situation much easier for our family, and for that, I am sincerely grateful. The room was clean, comfortable, and well-maintained, providing a relaxing environment for recovery. The breakfast was absolutely excellent, with a wide variety of delicious options and great quality food. Overall, I am extremely satisfied with my experience and would highly recommend this hotel to anyone visiting Kota Kinabalu. Thank you to the entire team for making our stay so comfortable and memorable.

Absolutely loved this hotel! It was originally hard for three of us to find a suitable place, and we were considering Airbnbs, but then I stumbled upon their three-bedroom apartment and immediately booked it. We were so pleasantly surprised when we walked in; it was definitely the best hotel of our trip!

Pros: Location: It's not in the busiest area, but the main attractions are within walking distance. Room: My 8th-floor room faced the river, offering a peaceful environment and a beautiful sunrise view in the morning. The room came with a basic kitchen and utensils, allowing for cooking. There's also a pool and gym available on the 4th floor. Customer Service: The customer service was quick to respond to issues like internet problems, and providing bottled water and toilet paper. However, items I asked staff to deliver to my room (like bottled water) were significantly delayed. Self-check-in was convenient, and no deposit was required. Suggestions: Provide bottled water upon check-in (my friend, who booked an SCSP apartment with another company, had 10 bottles already in their room upon arrival). Add clearer instructions for the hot water switch in the bathroom (I had to ask customer service to find out where it was). Room cleanliness needs improvement; the sofa was dusty. I suggest arranging for cleaning during longer stays.

The apartment was modern and well-maintained. Check-in was easy, and the host was very responsive. Great value for money and perfect for a short vacation in Kota Kinabalu.”

The room was really clean, I forgot to take pictures. It was quiet at night and felt very safe. There are many restaurants and convenience stores downstairs. It's very close to Gaya Street and the DBKK jetty, about a 5-minute taxi ride. Every room has a floor-to-ceiling window with direct views of the jetty and the sea, as shown in the pictures – both the daytime views and the sunset are beautiful. Kota Kinabalu is the most convenient and comfortable city I've visited so far; it's very beautiful and chill. The host was also very nice and patient in answering my questions. This is the best and most worthwhile hotel I've ever picked, the value for money is truly unbeatable!