Hotel near Bella Vista,Panama City33.3% of visitors choose this area
TThomasBG2025.11.24
A bit outdated and not in the best shape that the 4 stars would suggest, but still comfortable enough and with very good location - and also very reasonably priced. Not far from a metro station, the old and new centers are easily reachable by bus or Uber… I’m glad I chose it and I would book it probably again.
The hotel is enormous, as the name suggests; it has 1,400 rooms and 60 floors. I was on the 35th floor. It's really tall, and the place is packed with people. There are crowds everywhere. If that's your thing, I think it's geared towards the younger generation; I prefer a more refined atmosphere.
Average hotel about 6 minutes walk from the nearest metro station
Toilet seat is broken and the shower unit a bit dated.
One good thing is the working air conditioner!
Clean and great location. Lacking in customer service - we were on the 18th floor, which was a good view but we had some party people beside us each night, keeping us up at night (3-4am) I would think security would notice and tell them to shut it down.
Pool was clean, hot pool was not functional.
Breakfast buffet was wonderful - alot to choose from and staff was constantly refreshing the food.
It started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
This is a very overvalued hotel, in reality the amenities are quite a low standard, rooms need minor renovations, and the housekeeping and maintenance services need proper improvement!
Maintenance issues: the sink had overspread issue, drainage issue, toilet had overfilling issue with a noise, shower vents didn’t close fully, unless you master the “secret”; floor in the bathroom was steep towards the bedroom area, instead of being steep towards the drainage hole, the entrance door wouldn’t close without noise because of touching the floor..
Housekeeping: they attended the room only after i asked and reminded. Even then they once didn’t clean the floor, twice didn’t provide refills of the amenities (water, tissues, etc.). Only after my kind complaint to the reception, they finally fixed the issues.
The reception and restaurant staff are very nice, kind, and attentive! Thanks and well done!
The location is average, with parking spaces and a swimming pool. The air conditioner in the room is a window unit, and the cooling effect is average. The shower water is quite big. It is also convenient to eat around. There is a Chinese supermarket opposite that allows shopping.
The room was nice, and the cleaning staff was also very nice. The room was quiet, clean, and sunny, making it comfortable. The breakfast was okay, with a touch of Chinese style. I wasn't very happy with the front desk staff.
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
MMayur Jadhav2024.12.05
Nice hotel for families and business travelers. Service & amenities are good. No complains.
Pool is very small so that was a major disappointment. Gym is good. Rooms are spacious and clean.. overall a good & pleasant stay. Quite a few restaurants & bars just opposite the hotel..
52 reviews
7.5/10
Price from
DKK 463
per night
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8.7/10
Very Good
The location is great with hourly free shuttle service to the airport.
This is our third time staying here. Love the free shuttle to airport. The food was excellent in the hotel restaurant. Very friendly at reception and room was clean. The free breakfast was awesome and lots to choose from, hot and cold choices. Will be back again.
Absolutely fantastic stay! I truly enjoyed Riu from the time I checked in till the time I checked out. I appreciate the staff and the quick convenience of check in process. Not only was the rooms absolutely spotless and clean but their were plenty of elevators to get to the rooms. I really enjoyed the pressed juice from the breakfast the most (absolutely fresh and excellent). The breakfast buffet was a nice feature to have at our time there, along with looking out to the pool(do wish the pool was a tad bit bigger). IT IS A MUST YOU TRY THE RESTAURANT TASTE AND THE BARTENDER DRINKS. Absolutely probably one of the best in the city! The meal at taste was exceptional and the prices are perfect (please don't change because I plan on coming back). From start to finish Riu made my birthday experience worthwhile in Panama. I honestly wouldn't have changed it for the world! Thank you for the housekeeping for always keeping our room clean and us being so trustworthy of leaving suitcase and clothes items out and it wasn't even moved an inch. The beds were some of the most comfiest sheets we slept on in a while and the bathroom was so big and spacious with DOUBLE sinks! We appreciate the friendliness and excitement in activities and guest that we saw everyday. If you are not staying at Riu then what are you doing?
The hotel has good location, about 30 minutes by taxi from the airport. Our room was at the last - 17 - floor. It was clean with AC and all required stuff such as towels, shampoo, etc. Beds are wide and comfortable. The view from the highest floor is amazing. The hotel has swimming pool, we didn’t visit, though. It takes 20 minutes to the Panama channel from the hotel. There are multiple options to have a lunch near the hotel. The hotel provides very basic breakfast, such as eggs, toasts, fruits, cheeses etc. I liked the hotel.
I've been traveling often to Panama, and Decapolis Hotel has been one of my favorites for years now. A shopping mall upfront with many outlet shops of big brands and the Pattilla Hospital just meters away (in case of any medical issues). A friendly and professional staff, a very good breakfast, a Great SPA with sauna, hammam, jacuzzi, and fantastic treatments, outdoor pool, and gym on the same floor. Big spacious rooms ( We were upgraded to a Junior suite this time, courtesy of the management) A very easy access to all neighborhoods, districts, and routes in Panama.
Convenient location, spacious amd cosy room, counter staff Elian & Edgar are well trained and always give prompt response to your requests and queries. Recommended to travellers visiting to Panama City of Panama
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