The place is in a good location and very clean. They stayed out in contact with me to make sure everything was okay and if I needed anything. The breakfast was great. Location is perfect for this hotel. I would recommend anyone to stay here.
Wish they had free wi-fi & free breakfast. Some room service would be nice as well because a lot of sick people stay there & just don’t feel like getting out of the room. Everything adjacent to it closes down @ 8 pm & pretty costly. There’s a nice little snack store in the lobby. Nice pool/jacuzzi area. They should really give discounts to patients & family members staying with them, it can get really costly staying there. Very clean & comfortable rooms. Coffee maker, refrigerator, hair dryer, shampoo & sundries. Nice atrium to sit in & enjoy. Great free parking garage connected. Some valet service to park your car, close @ 6 pm. No bellmen but they do have carts to help with luggage transfer. On site laundry too, very helpful on long stays. Thank you trip.com for this great rate! 😁
It's an average hotel. They double charged me for breakfast. My reservation included breakfast for 2, and then when I ate breakfast they added it to the bill. Be careful.
We came to celebrate my birthday and the room was clean, comfortable and customer service excellent. We had purchased the breakfast online option to our room and this saved us about $30 or so on the breakfast buffet, which had your normal things on it but it was fresh, hot and good service. Would definitely stay here again.
Teammates traveled to New Orleans, hotels within 100 yuan, Ctrip photos are very different from the actual stay, I feel a little cheated. Fortunately, the teammate was alone, he said that the hotel breakfast was OK, not far from the airport, it was OK.
The place seemed clean enough and very close to the airport with free airport shuttle. Had a dinner place 100 feet from there which was nice. Took the 202 bus from downtown to get there and cost me $1.25 a person to get there. The people where nice and looks nice however, they are starting to not keep it up as cracks on tiles and wood scratched etc. Still would not effect me from going again but they have to keep up and will continue to be a nice clean hotel
The room is comfortable and the air conditioning is noisy
Great
97 reviews
9.0/10
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JPY 14,022
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GGuest UserThe hotel was nice convenience was great everything was within walking distance but what I didn't like was the paying for parking if I'm already staying.
VVanessa RatcliffWhen I entered the room, the undeniable smell of urine perfumed the air. I looked for the source and, while getting in bed, I found it. It was the MATTRESS!!!!! I ask to place us in another room, which was accompanied with an apology. In the other room, it smelled less urine-like. YET, I lifted the blanket and noticed 2 DIRTY, I MEAN DIRTY, SOCKS that had been there since who-knows-when!!!!! This meant that the sheets were not cleaned, either!!!! We had to leave!!! This was an emergency trip and we will NEVER go here again!!!
MMadison Carolyn KateCheck in was easy and staff was friendly. The hotel is only a 5 min drive from the airport. They have a shuttle that goes to/from the airport every hour. You will need to call or email after booking to get the shuttle times if you plan to use it.
GGuest UserRoom was clean, spacious. Reception was quick but did not inform us that daily housekeeping would NOT be done.
The hotel had a pool area but we were not informed that there was a charge for it.
We had a lap next to the bed that was not working. An evening maintenance person had to replace the whole fixture, the way it was mounted he was not able to secure the new fixture completely and he said the day maintenance crew would take care of it. Never got done even though we told the front desk about the situation.
We had a drawer on the dresser that insisted on opening itself about four inches. The night maintenance man attempted to fix it but was unable to accomplish it, so he said he would leave a note for the day maintenance crew to attend to it. Never happened.
Hair dryer had some sticky stuff all over the handle.
Many of the retail areas were not open Tuesday and Wednesday. Their weekend. Just happened to be the days we were there.
****** was large enough with plenty of machines.
There is an event center but nothing was scheduled. There were no nightly entertainment as in other ******s.
GGuest UserEverything else was good, parking was expensive. But this is not a problem with this hotel, but parking is expensive throughout the city. Hotel location is good, ten minutes walk to the French-speaking area.
SShi Luna The hotel is walking distance from the Fremch Quarter with enough distance to not be smack in the hustle and bustle. It's a nice walk to all the historical and tourist stops. The service was good. Generally a good stay and affordable.
GGuest UserFabulous as always! We always enjoy our stay. Zoey Duplichain is a fantastic concierge and very attentive to the details. Our special order chocolate cake was fantastic. The water was perfect and the food is delicious. We absolutely loved it and we are going back next week! Can’t say enough about it! We love bills on the beach and Austin is a great server. The beach is great for walking at night and the atmosphere is great. Plenty of things to do and lots to see for everyone. We love golden nugget. The black jack is wonderful and they keep the drinks coming. We are going to celebrate my twins 21st birthday on Monday. I can’t wait it’s going to be absolutely perfect. We’ve ordered a cheesecake from Vic and Anthony’s. I’m sure it will be nothing short of amazing.
GGuest UserThe hotel used to be a lot cleaner when I have stayed there in the past. I ended up wiping down and cleaning up as much as I could. I just think they need to be a little more thorough with their cleaning. One of the wall sockets by the bed had some red spilled drink on it that had dried and the cords to the phone and the electric outlet cord result dried and sticky with this gooey mess that was real gross. The washer and dryers on both floors were dirty I was not sure about using them or not so I decided not to. There weren't any roaches so that's good. A couple times I was paranoid that there might have been bed bugs but I don't think there were and I hope that there wasn't cuz I always inspect the beds and around the beds at first at every hotel I stay at
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