ZZhoujinchen~Transitioning from the Wanda Hyatt to this hotel was like moving from hell to heaven. The price was comparable (even 100 cheaper), yet everything, from service to amenities, was vastly superior.
Upon entering the room, we found honey tea already brewed in a thermos and a beautifully arranged fruit platter. (They provide different nightly tea drinks and fresh fruit daily throughout your stay, featuring local specialties like peaches and blueberries.) The in-room coffee and tea selection were elevated by several notches, and we even received a small jar of linden honey (it was so delicious, I ended up buying some!). In the evenings, the lobby bar offered complimentary beverages and alcoholic drinks. The Hyatt, on the other hand, only had a selection of chargeable snacks and drinks, with common fruits like apples and bananas only available on the day of check-in.
The hot spring pools here offer an unbeatable view, and the overall hot spring environment is fantastic. We even spotted several chipmunks! Going in the afternoon meant there was hardly anyone around, allowing us to take photos freely. The Wanda's summer hot springs, however, were a stark contrast – it was like a sardine can, with people crammed around every pool, and a 2-3 person queue for each shower (though strangely, the men's showers had no queues).
Given that this hotel is less crowded, we were always able to snag a lovely window seat for breakfast. The breakfast spread was incredibly refined, featuring delicacies like shrimp dumplings, siu mai, soup dumplings, chicken feet, spare ribs, and large prawns. They also offered different noodle dishes daily, including Tonkotsu ramen. The soy milk and various porridges were significantly superior to the mass-produced options often found elsewhere. While the sheer variety might not match that of bustling, queue-heavy hotels like the Hyatt, it absolutely triumphs in terms of quality!
This hotel provides a full set of children's amenities, including adorable slippers, bathrobes, and even kid-friendly body lotion. In stark contrast, the Hyatt only offered children's slippers and bathrobes (during my multi-day stay, one day they even missed the bathrobe entirely), with absolutely no other provisions – even the toothbrushes provided were adult-sized.
The shuttle service here is excellent: a private car and dedicated driver for each family. They were also very helpful with luggage, and the timing was always perfect – we'd just finish exploring the area and the car would be ready to pick us up.
If I were forced to find a fault, it would be that the flooring in some areas felt a bit old and had a tendency to creak.
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