Hotels With Spa in Guangdong, China

I had a power outage at home, so I booked a last-minute stay at the nearest Sheraton for a night. The staff were very friendly, the room was spotlessly clean, and the ambiance was first-class. The room was quite spacious and featured a balcony overlooking the lake, which made for a very comfortable feeling. Breakfast was decent; my favorite item was the 'zhuchanglu'. There was a good variety of breakfast options, but the coffee was undrinkable, and the hot milk wasn't rich enough. Some minor issues that could be improved were: 1. The room had two bottles of shower gel but no shampoo; I assume there was a mix-up. 2. The in-room tea bags looked quite cheap and didn't feel premium. 3. For the complimentary Southeast Asian set lunch, we sat in the restaurant for 5 minutes without any staff attending to us, and the food itself was just average.

This was my first stay here, and I got a free upgrade to a high-floor room with a lake view. The room was spacious and bright, and the service was excellent. The next day, I realized I'd left my swimming goggles and cap in the room. I called the front desk, and Qiaoling immediately arranged to have them mailed back to me. I'm so happy! I'll definitely stay here again.

Came to Foshan to buy furniture and stayed at the Sofitel Foshan for the first time. The experience was consistently excellent! Nicole at the lobby was incredibly thoughtful, always greeting me warmly and even proactively helping me plan my route to the furniture markets. The room was spacious and comfortable, with soft, cozy bedding for a great night's sleep. Breakfast offered a rich variety and was delicious. The service was meticulous, and the value for money is outstanding. This will be my top choice next time I visit Foshan!

This hotel is a mixed bag. The river view is absolutely stunning, the ambiance is fantastic, and the location is perfect – it's practically inside the scenic area. If these are your priorities, then book it without hesitation. However, and this is a major issue for a five-star hotel, there's practically no service to speak of. I'm not exaggerating; the service is worse than hotels half its price. Aside from a smiling face at the front desk, almost all the other staff were expressionless, even appearing annoyed. This was especially true for the staff in black suits at the entrance to the first-floor pool. We were new and unfamiliar with the layout, searching around for quite a while, and they just stood there like statues, staring at us. When we finally had to ask for help, their annoyance made it feel like answering a simple question was a huge favor. I can't believe this is the standard of training for a five-star hotel. We also had dim sum at Hongtu Mansion, and the food itself was fine. But again, the service was frustrating. For such a large hotel, it seems they're unwilling to hire enough staff. The servers all looked exhausted and rushed. We eventually felt bad even asking them for anything. Is this really reasonable for a restaurant where the average spend is several hundred yuan per person, plus a 15% service charge? Is White Swan doing so poorly that they can't afford more staff, or is this just part of their corporate culture?

I chose this hotel because Trip.com advertises its a SPA hotel but we asked the front desk and she said this hotel has no SPA.  Finally the manager said the SPA and massage room are not Hotel facilities and are others' property. This hotel is new furbished but not include the stairs and other you may not know portion. The security doors are always open and it can easily access from outside. Attached photos for your reference, you may know the real situation. The hotel pictures are painting and not the really hotel photos. The free breakfast starts from 7:00PM. The drop service request you to take at the right clock such as 5:00, 6:00, 7:00.... If you have flight before 10AM, then it is impossible to have a breakfast. This hotel is not recommended for the international travellers.

We booked a premium garden-view twin room, and when we arrived, Tina at the front desk upgraded our room for us – the room itself was absolutely amazing! She also thoughtfully helped me book a mahjong room. The service was truly exceptional! This is definitely the standard of a five-star hotel! The dinner selection was also fantastic. Knowing we were a family of 10, they even reserved a specific 10-person area for us and brought individual mini lobsters to our seats. So thoughtful! We'll definitely be back for Chinese New Year! A big shout-out to Tina!

The room was spacious and great, and the location was quite convenient. The breakfast was delicious. My friend and I were very happy with our stay, the service was good, and the facilities were new. Overall, a very good experience. Highly satisfied.

Here's a review of the hotel: * **Convenient Location**: The hotel is situated west of Shenzhen Bao'an International Airport, seamlessly connected to gates 16/18. It's just a 5-minute walk to and from the terminal, making it incredibly convenient for travelers catching flights. It's often called ”the best choice for early boarding.” * **Attentive Service**: One guest, staying for the first time, mentioned being pleasantly surprised with a complimentary astronaut doll from the staff. Another guest, using a wheelchair, praised the staff for their helpfulness with luggage, highlighting their thoughtfulness. * **Comfortable Rooms**: A guest in an Airport View King Room described the decor as a relaxing, natural wood style. The 40-square-meter room included a large bathtub and panoramic floor-to-ceiling windows offering views of planes taking off and landing. The double-glazed windows provided excellent sound insulation, ensuring a completely quiet experience inside the room. * **Diverse Dining**: The hotel's café blends Shenzhen's diverse local elements, featuring an Italian steak section, a BBQ area, a seafood section, and offers an extensive buffet for both breakfast and dinner. The Xiangyue Chinese Restaurant serves authentic Cantonese and Sichuan-Hunan cuisines. Guests have raved about the ”excellent” breakfast, and one was particularly impressed by the Thai food buffet, noting the wonderfully spicy Tom Yum soup and delicious freshly grilled oysters. * **Excellent Facilities**: The hotel boasts a three-story heated swimming pool, a gym, a saltwater spa, and a flight experience center with extensive family-friendly amenities, as well as a kids' club. These facilities cater to the needs of various guests.

The room was spotless, and since I was staying with two babies, I asked the housekeeper, Caroline, for a bed rail, which was already set up for us. They also provided plenty of drinking water every day, which was a thoughtful touch. The cleaning staff were all very polite. On the second day, they even brought us fruit. Overall, the stay was excellent.

Amanda at the front desk was super nice during check-in! The hotel's location is incredibly convenient, within walking distance to the subway and shopping areas. The room was spotless, the bedding soft for a great night's sleep, and the front desk service was quick and thoughtful. Excellent value for money, definitely my top choice for future trips! The hygiene details were impeccable! The bathroom had no strange odors, no hair on the bedding, and the facilities were new and functional. Plenty of hot water and stable WiFi. The service was unobtrusive yet always available when needed, making for a super comfortable stay! This stay exceeded my expectations! The environment was quiet, not noisy at all, with excellent soundproofing, and the breakfast was varied and fresh. The staff provided smiling service throughout, making me feel right at home. Highly recommended!