Excellent place and great people
I was visiting Cairo for several days to refresh old memories because I have lived in Zamalek 50 years ago. I looked for the hotel just somewhere in the heart of Northern part of Zamalek, and location at Taha Hussein street was the best possible option, so I have chosen The President hotel.
I had just general expectations as from regular three star hotel, but staff and hotel amenities have exceeded my humble expectations far beyond!
The room was very clean and spacious, slippers, toothbrush, shower supplies, teapot, tea, coffee bags, minibar - everything was very nice and provided.
Starting from security at entrance and reception (I was put to the level where restaurant is for my convenience), everyone was very nice and polite to me. Housekeeping by Mohammed Eldeep was perfect. Service at breakfast was outstanding (and at dinner too), and chef Mitu had cooked the most delicious food with personal attention and kindness.
And tour service provided by manager Dahy was beyond perfection - utmost and ultimately outstanding and fabulous. I was taking complex trips around the city and transfer to the airport. With the greatest scrutinous attention to details from Dahy I got excellent service and very professional drivers so my trips were exceptionally planned and fulfilled in time.
To wrap up, I strongly recommend the President hotel due to mostly positive and splendid emotions I have received there during my 3-nights stay. Area has great infrastructure once you need 24/7 groceries, pharmacy or ATM. Don't recommend to drive in Zamalek, better take cab or walk.
Very nice hotel located by the airport. Very quiet from both aircraft and road noise. Extensive grounds, lovely to stroll around and places to rest. Good sized, well equipped rooms. Efficient lifts and plenty of eateries to choose from. Friendly efficient staff. Nice size swimming pool and separate children's area. Highly recommend.
Very nice view of the Nike river very attentive and caring hotel, asking for feedback and comment everyday and answer to your request and allow us to have late checkout. It’s a bit dated but overall very clean and comfortable.
Fantastic hotel. The staff were so kind and too care of all our needs. The kocation entrance can be slightly tricky for user drivers but if you let 5hem know in chat where exactly you are, I helps considerably.
The hotel, while a bit old, is well-maintained with a stylish decor. Its location right on the Nile offers beautiful sunrise and sunset views. Avoid the coffee in the hotel lobby – it's almost 50 RMB a cup, ridiculously overpriced. You're better off crossing the street to Oliver for coffee instead.
Also, tipping doesn't seem to work well in Cairo. I slipped the front desk a tip and ended up with a room with a very mediocre view. There are no supermarkets or convenience stores near the hotel, and not many dining options either. You have to take a taxi everywhere, making it feel less convenient than staying on the opposite bank. The hotel is on a major road, and crossing it can be quite daunting.
On a positive note, the Byredo toiletries provided are excellent.
The hotel is located in a quiet and safe area of Cairo. There are restaurants, cafes and supermarkets nearby. It's convenient to reach other places in Cairo by taxi. It has a great view to the Nile. We were very pleased with the quality of the hotel's services.
The room had some dusty corners, and some facilities in the room looked old (but functioned well).
Over all it was a very nice stay here.
This is supposed to be a high-end hotel, yet the kettle in my room was broken upon check-in. The breakfast spread was ample, but the cold water served by the waitress in a glass cup tasted distinctly like tap water, and I couldn't tell if it was even mineral water. I'd really suggest the hotel management try a sip of the cold water served by the waitstaff, then a sip of tap water in a guest room, and finally a sip of actual mineral water. Even a three-star hotel shouldn't have such issues.
Located in New Cairo, there really isn't much to explore nearby. Plus, returning to the hotel usually means a U-turn at an intersection, which can cause about a half-hour delay due to traffic... Other than that, everything else is quite good. Breakfast is nice, and there's live piano music in the mornings. Service is decent, and you can tell it's a new hotel; the front desk staff isn't quite up to speed with check-in procedures yet. And when checking out, no one offered to help with luggage.
Connected to Terminal 3 by a sky bridge, you can walk directly from the terminal across the parking lot to the hotel without ever going outside. The room was spacious and soundproof (could barely hear any planes taking off or landing), the bedding was clean, and breakfast was plentiful and delicious. My only regret is that my stay was too short; my flight was delayed the night before and I didn't arrive until almost midnight, then I left right after breakfast the next morning.
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3320255****This hotel is very close to Cairo International Airport and has a great atmosphere, even with peacocks roaming the grounds. I chose a ground-floor room with a courtyard, which was right across from the pool. There are also various restaurants offering different cuisines nearby.
GGuest UserConnected to Terminal 3 by a sky bridge, you can walk directly from the terminal across the parking lot to the hotel without ever going outside. The room was spacious and soundproof (could barely hear any planes taking off or landing), the bedding was clean, and breakfast was plentiful and delicious. My only regret is that my stay was too short; my flight was delayed the night before and I didn't arrive until almost midnight, then I left right after breakfast the next morning.
RRamyFirst room smelled like cigarettes despite picking no smoking. Second room was an upgrade but it was actually the upgrade I originally paid for. My first room was a downgrade.
RricksterI needed to stay here for a business trip. The good points are the consistently high quality of the St. Regis rooms, the abundant breakfast, and I loved the swimming pool.
The downside is the location. The new capital city is so new; the nearest shopping mall is a 30-minute drive away, and because it's so new, even ride-hailing services are hard to find. The hotel only has two restaurants.
GGuest UserVery nice hotel located by the airport. Very quiet from both aircraft and road noise. Extensive grounds, lovely to stroll around and places to rest. Good sized, well equipped rooms. Efficient lifts and plenty of eateries to choose from. Friendly efficient staff. Nice size swimming pool and separate children's area. Highly recommend.
GGuest UserWe've enjoyed an excellent stay. Westin's team went above and beyond to ensure our comfort, special thanks to Reem for her attentiveness, and extraordinary effort to arrange a birthday setup for our daughter. Planning to stay again and would highly recommend
GGuest UserGoogle review summary
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Omar El-Sawaf
2 days ago on Google
5/5
Holiday ❘ Family
An Exceptional and Memorable Stay at Tolip Olympic City!
”First and foremost, I want to highlight the outstanding level of security and the pristine, cozy atmosphere of the rooms. The staff truly went above and beyond to ensure a fantastic experience for me and my family.
A heartfelt thank you goes out to the incredible team who made our stay so special:
* Ahmed (Bellboy) for his warm and welcoming assistance.
* The Reception Team (Moaman, Gehad, and Amina) for a highly professional and seamless check-in experience, as well as their attentive responsiveness throughout the day. A special thanks to their wonderful Team Manager, Mr. Karim.
* The Room Service Team for their dedication and impeccable attention to detail.
* A very special appreciation to the Restaurant Team—every single waiter was attentive and polite. The culinary experience was extraordinary, thanks to the two highly professional chefs, brilliantly led by Chef Hosny Amin.
Naturally, such sustained excellence reflects a highly professional, aware, and dynamic management, perfectly represented by the esteemed General Manager, Mr. Mohamed Abdel Aal.
You have undoubtedly left the absolute best impression on my family and me regarding Tolip Hotels, and specifically this magnificent Tolip Olympic City branch. Highly recommended!”
إقامة استثنائية وتجربة لا تُنسى في توليب المدينة الأولمبية!
”أولاً وقبل كل شيء، حابب أشيد بمستوى الأمان العالي جداً في الفندق، ونظافة الغرف المريحة اللي خلت إقامتنا العائلية ممتازة من أول لحظة. طاقم العمل هناك رائع واحترافي لأبعد الحدود.
حابب أوجه شكر خاص جداً بالأسماء للناس اللي تعبت معانا وخلو إقامتنا مميزة:
* أحمد (Bell Boy) على استقباله الممتاز وذوقه.
* فريق الاستقبال (مؤمن، جهاد، وأمينة) على تعاونهم واحترافيتهم العالية في إجراءات الدخول، واستجابتهم السريعة والممتازة طول اليوم. وشكر خاص لمديرهم الرائع أستاذ كريم.
* فريق خدمة الغرف بالكامل على مجهودهم واهتمامهم بكل التفاصيل.
* وشكر كبير جداً ومخصوص لـ فريق المطعم، من أول الويترز اللي كانوا في منتهى الذوق والاهتمام، لحد الشيفات المحترفين جداً، بقيادة الشيف المبدع حسني أمين.
وأكيد طالما كل التفاصيل دي هايلة وممتازة كده، يبقى ده انعكاس لإدارة احترافية، واعية، ونشيطة، متمثلة في المدير المحترف والمحترم أستاذ محمد عبد العال.
بجد الفندق ده ساب عندي وعند عيلتي أحسن انطباع ممكن عن سلسلة فنادق توليب، وبالأخص فرع المدينة الأولمبية الرائع ده. تجربة ممتازة وبرشحه بقوة!”
VVon30Stayed for 4 nights. Upon check-in I asked the man at the reception if anything else was needed as normally a deposit would be taken. Was told that everything was fine. On the 2nd night we decided to have dinner at the restaurant at the lobby. Food was not prepared as I requested as I ordered steak. The waiter insisted that I sliced through the middle to check it as I ordered medium rare. He agreed that it was overcooked. Took it back and said that they would prepare another order. However, 5minutes later he sent the same steak back to me and mentioned that they checked under proper lighting and it was cooked properly. It was very obvious that it was definitely overcooked and dry. I just accepted it and couldn’t be bothered. Mind you the fries that came with the steak was over fried and hard as rock. I didn’t even eat another piece after trying it. Halfway through chewing on the hard and dry steak. The waiter decided to come back again and ask if everything was fine and if I didn’t like it they could cook me another piece. This was just frustrating and I didn’t want to wait anymore as it was late and I was tired from a full day tour. Finally finished my dinner and asked for the bill. I signed it to the room. The waiter comes back and tells me that I didn’t put a deposit in the room so I had to pay. Mind you I brought no cards or cash since I expected that I could bill to the room. One of us ended up going back to the room to take money to pay for the meal which was embarrassing and unacceptable for our standards. We were staying for 4 nights. On our last night of stay, we came back to the hotel and we were locked out of the room. Had to go back to reception and found out that the person who checked us in didn’t put the correct number of nights. This was truly a disgrace on Waldorf and the receptionist. Obviously your staff at the check in need more training. I have stayed in many international hotels around the world and never face such lowly trained staff at reception that make such mistakes which spoils the image of the hotel.
However, I have to give a huge shoutout to a few people that made my days great. Menna and Apeeo from breakfast were wonderful. Impeccable service from them. However, male staffs showed poor knowledge and were quite lazy as they were more interested in chatting that serving customers. Bellman Sherif was wonderful helping us check out with our luggages and even waited with us for our transport.
FFeiyuzhilvHow to say? This hotel is expensive, the lobby is nice, the rooms are big, but the quality is terrible. The room decoration is not good, it doesn't match the price, maybe there are not enough hotels in New Cairo
GGuest UserFantastic hotel. The staff were so kind and too care of all our needs. The kocation entrance can be slightly tricky for user drivers but if you let 5hem know in chat where exactly you are, I helps considerably.
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