Hotels With Spa in Buckinghamshire, United Kingdom

Stayed here on business for a week last week. Overall, rooms are well sized and clean with only a few signs of maintenance needed. On my first night I tried the in house restaurant. It was cold, deserted and smelt distinctly of frying in old oil (an aroma more suited to a fast food outlet). Just as I sat down, one of the few other customers collared a waitress to remind her he'd ordered 50 minutes ago. I made my excuses and left. Next evening, I returned to the hotel to find my room unserviced. On challenging this with Reception, they apologised and explained that I should have been asked on check in if I wished to have my room serviced (note to any management policy setters reading this: why would I not?? Surely that's SOP for an hotel). So I asked to be added to the service list. Returned to the room after my next business day to find the room one again unserviced. I visited reception (again) to be added to the list (again) but this time insisted that the room was serviced that night while I was out for dinner. Am back in the same hotel again this week. On check in yesterday, this time I asked for the room to be serviced daily. This week's room is again very reasonably sized and comfortable, no complaints there. BUT this evening I one again returned to an unserviced room. On challenging reception (second time in two weeks) I'm told that my name had not, after all, been added to the ”to do” list. Unlike last week, however, it would appear that Housekeeping has all gone home and nothing can be done. In fairness, a fresh set of towels was offered, but a set is already in the room. Let's be fair: this is not the Dorchester or the Ritz and so my expectations are set at a level befitting a reasonably modern, mid market chain hotel. So all I was looking for was cleanliness (tick), comfortable bed and room (tick) and normal room cleaning and servicing as a default setting (no ticks at all based on two weeks' experience). This surely deserves a rethink, Jurys. I remain distinctly unimpressed. You may also want to look at the lifts, at least one of which displays an alarming range of lateral movement at speed.

. Check in was ok but they didn’t inform me about the discount on parking if they validate your ticket on check out. Also check in and check out are not as stated on the website. UK.trip.com offered a brilliant discount but booking direct was over priced for this type of hotel Quite a spacious room but no fridge and no way to co Troy temperature. Very high beds and very, very soft pillows but beautiful linen and towels. Everything new and fresh. Really well situated for the theatre and nice walk very nearby.

Stayed here for a few nights whilst on a course, the hotel is very comfortable and decorated well. The room had a good bed, good size TV and walk in shower. The breakfast was excellent and the staff were professional and friendly. The pool and spa looked amazing, only negative was the temperature of the steam room and sauna was so high it takes your face off, too uncomfortable to stay in for more than 1 minute,

What a decent hotel in MK. All the staffs are helpful and nice. Good location, 15mins walk from Hotel to the MK Central Station. The room is in good size. The room is clean. The bathroom is clean. The room is quiet. The breakfast is good and free, it is value added. There are some restaurants around the hotel and 3mins walk to Sainsbury's for food and drinks. Overall, this is a recommended hotel for businessman and couples, even sole traveller.

The hotel's renovation proceeds well, with the vast majority of the building looking very smart with excellent facilities. I had to point out to the hotel, as is the case in many hotels globally, that changes in facilities and policies leave all textual information (eg. the online guide, menus, notices etc) out of date. I read the small print and asked for everything it promised but was not present. I asked for the missing sofa bed, safe, bathrobes, chocolates etc. The staff work tirelessly but are short handed for the task. While I was there new staff were being hired so all these matters are being addressed. I am indebted to duty manger Raj KC who went above and beyond in helping me cope with my problems, as an elderly man with fading eyesight and hearing, and medical challenges typical of my age group in Britain, in sending a 30 kilogram item I bought to the North West. I very much appreciated his advice and assistance and wish him all the best in his future career.

Stayed for a night on business and can’t fault anything really. Location is ideal for where I was going. Check in and out staff were excellent, the waitress was lovely in the evening and only poor staff were those behind the bar. Room was pretty small but it’s just me and it was very clean so couldn’t fault it. I’ll definitely stay again if I need to.

Overall a very disappointing experinece. Not the Manor House we were expecting. There are rooms in the origianl Manor House but these are the very expensive ones. For what we paid for the room we were expecting on of these but were accommodated in a room a ten minutes walk from reception. After waiting 25 minutes to check in while the receptionist slowly dealt with other customers we were eventaully allocated our room. we were given a map to find the room. We should have taken this a bad sign. After wandering round for what seemed like forever trying to follow the map we eventaully found our room, not before we had doubled back down long endless corridoors that made no sense. Multiple doors and stairs up and down before we eventually found the room. The room was clean an pleasant, though the bathroom left a lot to be desired. A small shallow sink that sprayed water all over the floor. The shower head was what I would consider to be a rinsing head, no water pressure - a very poor showering experience. Dinner was not in the main restaurant, apparently the main restaurant is only used for lunches and breakfast. We were served in Harry's Bar. The menu was very limited, what I would expect for a bar menu and not a restaurant. Poorly staffed, 1 person working behind the bar and also serving food. 45 minutes before an order was taken despite being assured three times that someone was coming to take our order. A large party of 20 very noisy people dominated the room, shouting loudly. A table in the corner was complaining about the quality of their food. We didn't enjoy dinner at all. Breakfast next morning was in the main restaurant. No decent coffee or tea. A machine with hot water and tea bags and coffee pouches, to be fair I've had better coffee at McDonalds. Over all a very negaite experience. I certainly wouldn't stay there again. There was no use complaining to the staff their response was, 'I'm doing my best, I just work here'. Not what you want to hear when you're not happy with the service you're getting.

The overall environment of the hotel built in 1901 is quite satisfactory. Quiet country style, Marlow has boats to play, 40-50 minutes drive from Windsor Castle and Bicester respectively, Uber is not easy to use in the countryside, you must use the local taxi cooperated by the hotel. Although this is a quiet and comfortable place with rich heritage, the service is quite old-fashioned. When I ordered food for my children, I wanted to give them more choices, so I ordered two staple dishes. My husband and I don’t like hotel meals very much. So I ordered an all-you-can-eat meal, but the waiter said behind our backs that we were weird, children ordering so many adults would not eat anything... I think it is because we are foreigners that they discriminate against them. The conversation at the front desk is also eccentric. In short, it is very conservative and old-fashioned, focusing on quietness. Also, the rooms are old and tripping.

A suitable location for the family to get together. The rooms were comfortable and recently renovated. We ate in restaurant and the food was tasty and the menu varied. The spa was popular with everyone in our group. The grounds and lake are beautiful. The most important thing we believe was the fantastic staff, particularly the reception team but all the way throughout the hotel. IHG should be proud of their team there.

Cannot recommend Stoke Place enough after our wedding there at the end of April. Tracey was so helpful throughout the planning stages, answering all our questions and explaining how the day would work. The day itself was faultless, and many of our guests commented on how seamless it was! Patrick was brilliant as toastmaster and Didier fantastic running the wedding breakfast and the bar. All the staff made us feel special, they were friendly and helpful and checked in on how we were doing throughout the day. The food was brilliant too, thanks so much to everyone at Stoke Place for giving us the best wedding day we could have hoped for :)

Stayed here on business for a week last week. Overall, rooms are well sized and clean with only a few signs of maintenance needed. On my first night I tried the in house restaurant. It was cold, deserted and smelt distinctly of frying in old oil (an aroma more suited to a fast food outlet). Just as I sat down, one of the few other customers collared a waitress to remind her he'd ordered 50 minutes ago. I made my excuses and left. Next evening, I returned to the hotel to find my room unserviced. On challenging this with Reception, they apologised and explained that I should have been asked on check in if I wished to have my room serviced (note to any management policy setters reading this: why would I not?? Surely that's SOP for an hotel). So I asked to be added to the service list. Returned to the room after my next business day to find the room one again unserviced. I visited reception (again) to be added to the list (again) but this time insisted that the room was serviced that night while I was out for dinner. Am back in the same hotel again this week. On check in yesterday, this time I asked for the room to be serviced daily. This week's room is again very reasonably sized and comfortable, no complaints there. BUT this evening I one again returned to an unserviced room. On challenging reception (second time in two weeks) I'm told that my name had not, after all, been added to the ”to do” list. Unlike last week, however, it would appear that Housekeeping has all gone home and nothing can be done. In fairness, a fresh set of towels was offered, but a set is already in the room. Let's be fair: this is not the Dorchester or the Ritz and so my expectations are set at a level befitting a reasonably modern, mid market chain hotel. So all I was looking for was cleanliness (tick), comfortable bed and room (tick) and normal room cleaning and servicing as a default setting (no ticks at all based on two weeks' experience). This surely deserves a rethink, Jurys. I remain distinctly unimpressed. You may also want to look at the lifts, at least one of which displays an alarming range of lateral movement at speed.

. Check in was ok but they didn’t inform me about the discount on parking if they validate your ticket on check out. Also check in and check out are not as stated on the website. UK.trip.com offered a brilliant discount but booking direct was over priced for this type of hotel Quite a spacious room but no fridge and no way to co Troy temperature. Very high beds and very, very soft pillows but beautiful linen and towels. Everything new and fresh. Really well situated for the theatre and nice walk very nearby.

What a decent hotel in MK. All the staffs are helpful and nice. Good location, 15mins walk from Hotel to the MK Central Station. The room is in good size. The room is clean. The bathroom is clean. The room is quiet. The breakfast is good and free, it is value added. There are some restaurants around the hotel and 3mins walk to Sainsbury's for food and drinks. Overall, this is a recommended hotel for businessman and couples, even sole traveller.

Stayed here for a few nights whilst on a course, the hotel is very comfortable and decorated well. The room had a good bed, good size TV and walk in shower. The breakfast was excellent and the staff were professional and friendly. The pool and spa looked amazing, only negative was the temperature of the steam room and sauna was so high it takes your face off, too uncomfortable to stay in for more than 1 minute,

The hotel's renovation proceeds well, with the vast majority of the building looking very smart with excellent facilities. I had to point out to the hotel, as is the case in many hotels globally, that changes in facilities and policies leave all textual information (eg. the online guide, menus, notices etc) out of date. I read the small print and asked for everything it promised but was not present. I asked for the missing sofa bed, safe, bathrobes, chocolates etc. The staff work tirelessly but are short handed for the task. While I was there new staff were being hired so all these matters are being addressed. I am indebted to duty manger Raj KC who went above and beyond in helping me cope with my problems, as an elderly man with fading eyesight and hearing, and medical challenges typical of my age group in Britain, in sending a 30 kilogram item I bought to the North West. I very much appreciated his advice and assistance and wish him all the best in his future career.

Overall a very disappointing experinece. Not the Manor House we were expecting. There are rooms in the origianl Manor House but these are the very expensive ones. For what we paid for the room we were expecting on of these but were accommodated in a room a ten minutes walk from reception. After waiting 25 minutes to check in while the receptionist slowly dealt with other customers we were eventaully allocated our room. we were given a map to find the room. We should have taken this a bad sign. After wandering round for what seemed like forever trying to follow the map we eventaully found our room, not before we had doubled back down long endless corridoors that made no sense. Multiple doors and stairs up and down before we eventually found the room. The room was clean an pleasant, though the bathroom left a lot to be desired. A small shallow sink that sprayed water all over the floor. The shower head was what I would consider to be a rinsing head, no water pressure - a very poor showering experience. Dinner was not in the main restaurant, apparently the main restaurant is only used for lunches and breakfast. We were served in Harry's Bar. The menu was very limited, what I would expect for a bar menu and not a restaurant. Poorly staffed, 1 person working behind the bar and also serving food. 45 minutes before an order was taken despite being assured three times that someone was coming to take our order. A large party of 20 very noisy people dominated the room, shouting loudly. A table in the corner was complaining about the quality of their food. We didn't enjoy dinner at all. Breakfast next morning was in the main restaurant. No decent coffee or tea. A machine with hot water and tea bags and coffee pouches, to be fair I've had better coffee at McDonalds. Over all a very negaite experience. I certainly wouldn't stay there again. There was no use complaining to the staff their response was, 'I'm doing my best, I just work here'. Not what you want to hear when you're not happy with the service you're getting.