The hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
Great place for location for what we needed Harrogate theatre , friendly staff and reasonably priced overnight car parking , 3 rd time stopping here and would do so again
Me and partner stayed at the milner for one evening,
The hotel inside is lovely and very clean
The staff are very helpful and polite.
The room we stayed in was in the sidings and although not in the main part of the hotel it was quite nice for our short stay and the corridor from the main hotel to the sidings is very helpful and protects you from the weather especially in the colder months.
We will definitely stay again and hopefully get to stay in the main hotel building next time round.
The twin room can still meet my family's needs. There is no bottled water in the room, but you can use the hotel's self-service facilities. The garden is very nice and the breakfast is rich. There is a bus stop at the door, which is very convenient to go out. York itself is not big, and it only takes 15 minutes to get anywhere by bus. 😄
We were lucky enough to obtain an upgrade to a suite - and I have to say my wife and I were very impressed with the room. A wonderful four poster bed, the room design was unusual but most appreciated - one of my favourites to have stayed in. The hotel in general gave a good impression with good design features. Do be aware that there is not a lift available for all floors - but we were promptly asked if we needed any assistance.
All interactions with the staff were friendly and professional - and for a couple of requests staff were always willing to work out how to help us.
Breakfast - from a menu with a good selection available and friendly service.
Car parking is available but you are advised to call the hotel to book a space (we did and grateful we did as it was otherwise full). It is not cheap at GBP25 a night - but the nearby public car park is a similar price - that is York car park prices.
Greeted with a friendly face and directed to reception. It’s a massive hotel old but clean and interesting. Our room 333 over looking the back of the hotel green lawn. The only thing I wasn’t keen on was the tea making facilities, which were polostrine cups like takeaway ones. Maybe from Covid, and the tea milk and sugar in a tied up bag, no tray. But later on we ordered sandwiches from the bar and he said that he could get them to our room if we wanted to rather than wait in the bar for them. That’s when I asked for a real cup and he said that he would send two up with our sandwiches. Nothing is to much trouble, I would and will be staying here again.
Sadly had three rooms due to some issues reguardless how clean they were and a smell coming from the bathroom, third room was ok and had a nice view over looking the sea and Scarborough harbour, pool and spa a nice touch and the staff were all friendly plenty of choice on the menu for food, just needs to address a few issues to make this worthy of it's 4 star rating and that to me should be considered luxury where as this felt more just above average but not luxury 3.5 / 5 location amazing staff amazing let down by the fire alarm going off which steam was to blame air vents were dirty this needs looking at, house keeping need to work more alongside maintenance to ensure issues are addressed. Safe in second room was broken but maintenance did sort this and were very friendly, reception and spa staff all excellent, can't comment on the food but had plenty of choice and had we not made plans we would of considered the curry night the hotel had on. Over all 3.5 / 5
The service is very good, not far from the station beach and supermarket. The breakfast in the hotel is normal, but the extra lunch and afternoon tea are worth the price. The sea view outside the hotel is beautiful. The room I lived in did not have drinking water and a hair dryer. Drinking water can be requested from the counter, but not a hair dryer.
We got a really good rate through the Trip website. Kelsey on reception changed our room because there was no bath in the first room. The staff at the hotel were very smartly dressed. The food at breakfast was excellent. We are two nights in Macleod. Again the food was excellent. We would recommend this hotel. The only negative was if you hadn’t booked a spa break you had to pay £30 each to use the pool.
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GGuest UserWe were lucky enough to obtain an upgrade to a suite - and I have to say my wife and I were very impressed with the room. A wonderful four poster bed, the room design was unusual but most appreciated - one of my favourites to have stayed in. The hotel in general gave a good impression with good design features. Do be aware that there is not a lift available for all floors - but we were promptly asked if we needed any assistance.
All interactions with the staff were friendly and professional - and for a couple of requests staff were always willing to work out how to help us.
Breakfast - from a menu with a good selection available and friendly service.
Car parking is available but you are advised to call the hotel to book a space (we did and grateful we did as it was otherwise full). It is not cheap at GBP25 a night - but the nearby public car park is a similar price - that is York car park prices.
LLouise HikkThe hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
Mmarco1855Me and partner stayed at the milner for one evening,
The hotel inside is lovely and very clean
The staff are very helpful and polite.
The room we stayed in was in the sidings and although not in the main part of the hotel it was quite nice for our short stay and the corridor from the main hotel to the sidings is very helpful and protects you from the weather especially in the colder months.
We will definitely stay again and hopefully get to stay in the main hotel building next time round.
Cclayton crowder-oxfordSadly had three rooms due to some issues reguardless how clean they were and a smell coming from the bathroom, third room was ok and had a nice view over looking the sea and Scarborough harbour, pool and spa a nice touch and the staff were all friendly plenty of choice on the menu for food, just needs to address a few issues to make this worthy of it's 4 star rating and that to me should be considered luxury where as this felt more just above average but not luxury 3.5 / 5 location amazing staff amazing let down by the fire alarm going off which steam was to blame air vents were dirty this needs looking at, house keeping need to work more alongside maintenance to ensure issues are addressed. Safe in second room was broken but maintenance did sort this and were very friendly, reception and spa staff all excellent, can't comment on the food but had plenty of choice and had we not made plans we would of considered the curry night the hotel had on. Over all 3.5 / 5
GGuest UserMy experience from entrance to reception was excellent, making me feel instantly at ease. It was clear that all staff members were dedicated and proud of their work, consistently going out of their way to assist guests. The breakfasts were truly wonderful and delicious! I especially want to commend Steve, the breakfast chef, whose outstanding cooking was matched only by his incredibly cheerful smile.
GGuest UserThe twin room can still meet my family's needs. There is no bottled water in the room, but you can use the hotel's self-service facilities. The garden is very nice and the breakfast is rich. There is a bus stop at the door, which is very convenient to go out. York itself is not big, and it only takes 15 minutes to get anywhere by bus. 😄
AAnn 5 starWe got a really good rate through the Trip website. Kelsey on reception changed our room because there was no bath in the first room. The staff at the hotel were very smartly dressed. The food at breakfast was excellent. We are two nights in Macleod. Again the food was excellent. We would recommend this hotel. The only negative was if you hadn’t booked a spa break you had to pay £30 each to use the pool.
CChristine.whiteheadGreeted with a friendly face and directed to reception. It’s a massive hotel old but clean and interesting. Our room 333 over looking the back of the hotel green lawn. The only thing I wasn’t keen on was the tea making facilities, which were polostrine cups like takeaway ones. Maybe from Covid, and the tea milk and sugar in a tied up bag, no tray. But later on we ordered sandwiches from the bar and he said that he could get them to our room if we wanted to rather than wait in the bar for them. That’s when I asked for a real cup and he said that he would send two up with our sandwiches. Nothing is to much trouble, I would and will be staying here again.
DDengsilihongzhangI looked up York Hotel on Ctrip and accidentally stayed in this treasure hotel. From the appearance of the entire hotel, the lobby, the corridor, to the room, everything is impeccable. The breakfast is also great. You can choose from a variety of types such as full English breakfast, which is cooked to order. I really love it. I am willing to come to York again for this hotel.
GGuest UserThis hotel really exceeded expectations! The rooms are clean and tidy, warmly furnished, well-equipped, and very comfortable to live in. The service staff is very warm and thoughtful, and the details are handled well, making people feel at home. The location is also very convenient, it is very convenient to eat, drink and play around. The overall experience is very satisfactory, I will choose to stay here next time!
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