Hotels With Spa in East Java, Indonesia

Reasonable goog rooms for the price you pay. Big rool room with clear valley view. The restaurant nx door offer delicious meals. Don't mind to stay here again for nx visit to Sapa.

Lovely comfortable hotel, located on a very busy main road but can walk to alun-alun square and tourist information office without crossing any main roads. Nice friendly staff and clean, comfortable room

The location is very convenient. The receptionist Apreriya is friendly and helpful. The room was comfy and clean, but there weren’t slippers and hair dryer. I had a nice rest there before moving to my next destination. That’s pity that the swimming pool is closed due to renovation until 25th August.

This is my second stay at Batiqa. I’d like to share a balanced review for fellow travelers. Pros: Great City View: Staying in Room 809 was a treat because of the city view. It’s a much better experience compared to Room 910, which unfortunately only faces the wall of another building. If you prefer a view, try to request a room on the side that faces the city. Cons: Technical Maintenance: I noticed some issues in Room 809 that weren't present in 910. The shower door doesn't close properly, the water pressure is quite weak, and the hot water isn't hot enough (I had to turn the lever fully to the left just to get a decent temperature). Privacy Disturbance: A bit disappointed with the unsolicited promotional calls. Both during my first and second stays, the hotel staff called the room around 18:00 WIB to offer massage or restaurant services. This is quite intrusive when you're trying to rest after a long day. Verdict: The hotel is decent, but they really need to improve their room maintenance and stop the promotional calls to ensure guest privacy. If you stay here, Room 809 has the view, but check the bathroom fixtures immediately.

Good view and good service. Central city of surabaya place. Cheap price with awesome facilities. The best

Stayed here for 2 nights for a business trip and overall it was quite okay. The location is alright, but just take note it is quite a bit of a walk if you want to go Tunjungan Plaza. Breakfast has a good selection of food, but it gets quite crowded unless you go down early to eat. I had some issues with the TV because it keeps freezing after a while, which was a bit annoying. Also, room service missed out some things because they didn't provide a floor mat and hand towel after they cleaned the room. But for a short business trip, everything else was fine and still acceptable.

The room was clean. It's about a 10-15 minute walk to the largest mall, or a 5-minute Grab ride. There's also a McDonald's along the way. Several convenience stores are just a 2-3 minute walk next door, which is handy for grabbing water and such.

The ambient is good. Service is attentive. Breakfast variety is quite a lot, around 3 main course, 5-6 type of drink, 2-3 food, salads, pastries and cakes. The amenities toilet is as usual. No hair dryer (need to manually request). Bed is the best with view. Water flow toilet is quite slow.

Staff was friendly and the location is central. But the bathroom was smaller than on the pictures, tv had problems and the AC always blown cold air even when it was on 30 degrees. Asked for room change twice, they don’t allowed it

This was our second time staying at this hotel, and once again it exceeded our expectations in the best possible way. We arrived shortly after 12pm, fully prepared to leave our bags and wander around until the standard 3pm check-in time. To our pleasant surprise, the team offered us an early check-in without hesitation — a gesture that felt like an unexpected upgrade to our entire day. It’s the little things that truly make a big difference. We stayed in a Standard Deluxe room, and it was more than spacious enough for the both of us. Comfortable, clean, and well-maintained, it provided exactly the kind of restful environment we needed. It’s always a good sign when you enter the room and immediately feel like you can take a nap without questioning your life choices. Breakfast was another highlight of our stay. The spread was impressive, offering a good mix of local dishes, international options, and even Japanese selections. From savoury bites to sweet treats, there was something for every mood and every appetite. If breakfast is the “make or break” of a hotel stay, then this hotel definitely understood the assignment. I would also like to give a special mention to Rusli at the reception. His warm hospitality and professionalism helped set the tone for our stay right from the moment we stepped in. Another heartfelt shout-out goes to Igrima from the restaurant. Although she is still a trainee, her dedication, attentiveness, and genuine passion for service shone through clearly. She handled her duties with the confidence of someone who has worked in the industry for years — a true rising star in the team. Overall, our stay was memorable, comfortable, and pleasantly seamless. With consistent service and thoughtful touches like these, I’m confident that our third stay is not just likely — it’s inevitable. We’ll definitely be back again!