Hotels With Spa in Hokkaido, Japan

The suite is very large. The bathroom has two doors. The door near the living room opens to a large jacuzzi. There is also a separate shower room and a sauna room with two sinks. The other door is near the two bedrooms. Next to the bedroom is a separate bathroom with a sink inside. The bedrooms are one large and one small. The large room has two large beds and the small room has two single beds. Both have windows. It is suitable for families and friends to come together. There are several choices for the buffet breakfast restaurant. I like the Japanese breakfast in Sky City and GRILLED·AGI. They are both on the high floor and can see the entire resort and the ski slopes. It's beautiful! I will stay here again next time.

Great hotel! Centrally located close to Hirafu with a big Lawson right across from the hotel! Staff all speaks good English. I love the room, decent size and so comfortable! Love the complimentary transit service to and from the train station. Onsen is also amazing!

Hokkaido in summer has its own unique charm. There's a direct hotel bus from New Chitose Airport. My flight was delayed by about an hour that day, but the shuttle bus staff waited directly at the arrival gate for us and even took us on a shortcut to exchange our pre-booked JR Pass. We're so grateful to this enthusiastic staff member! The Westin is part of the Rusutsu Resort. While it's an older property, it's very well-maintained. The lobby is cozy, and the rooms are clean and tidy. All rooms are loft-style, but it's a bit inconvenient that there's no restroom on the second floor. We had dinner at the hotel's buffet twice and at the Rusutsu Resort Hotel buffet across the street once. The Westin's buffet leaned more Western, while the resort hotel's was more rustic and offered a wider variety of dishes. Hope to visit again in the winter during ski season!

Booked a room with private onsen and shared amongst 3 friends. There is valet parking upon arrival, and complimentary drinks and simple snacks at the welcome lounge between 3-10pm. They had a harpist perform at the lounge and dinner sometimes, it was very peaceful! Room was nice and comfortable, facing a nice view of lake Toya. Would have liked to be even closer to the lake as it turns out there is a field between the hotel and the lake. Temperature and size of private onsen js good, room facilities also great. Breakfast and dinner was wonderful, for dinner they serve a 6-7 course French styled meal on both nights made by Japanese ingredients. They had western and Japanese main plate options for breakfast with a buffet alongside too. Choices were plentiful and delicious. Staff generally very courteous and helpful, we had an issue with the hot water in our shower which they work very hard to fix. There was a random incident where one of the staff Yusaku was very rude to us at the Lumiere restaurant, he pretended not to understand English when taking our order for tea/ coffee, and even challenged us when we asked for lemon in tea, he said ‘what colleague?’ And ‘you want a piece of tea?’. Completely unacceptable for a hotel like this. The rest of the staff were nothing like that.

The suite comes fully equipped with Miele kitchenware, allowing you to cook your own meals. It's the largest and best-serviced hotel I've ever stayed at in Japan; you definitely get what you pay for. Next time I'm skiing in Hirafu, I'll only stay at Sansui. The Shin Sushi downstairs (a 3-star restaurant) is also definitely worth trying. For getting around, they know exactly where to get to JR stations and nearby attractions; no matter how late it is, the staff will be there on time in an Alphard to pick you up.

Niseko in summer has its own distinct advantages. It's less crowded, the air is fresh and cool, and hotel rates are significantly lower. The hotel's decor is tasteful and understated, reminiscent of a city Ritz-Carlton. With fewer rooms, the service is remarkably attentive. Breakfast is a hybrid of a set menu and a small buffet spread, which was quite satisfying. We found the dinner restaurant to have a somewhat limited kitchen and offer average value for money, so we chose to dine out for our evening meals. The location is wonderfully quiet. While we had a private car, even without one, the Hilton is just across the ski slope, so transport isn't an issue. A short walk of a few minutes takes you to a ski commercial area, where a few restaurants remain open even in summer. I imagine it's quite expensive in winter, but I do wonder if Niseko's skiing truly surpasses Hemu's? A major perk, of course, is that the hotel essentially has its own dedicated ski lift, offering absolute ski-in/ski-out convenience. It's significantly smaller, quieter, and much less crowded than the Park Hyatt. However, I highly recommend taking the gondola up there at night and then walking down to experience the beautifully designed light exhibition – it's truly stunning.

Our appetizer was steamed egg with fresh sea urchin, a delightful contrast of raw and cooked that highlighted both sweetness and intense freshness. Then came the cooked scallop, crowned with a dollop of caviar. The recommended way to enjoy it was to first savor a tiny bit of caviar for a taste of the ocean, then enjoy the scallop and remaining caviar together in one mouthful, followed by a refreshing sip of chilled sake. The speed at which the dishes were served could practically qualify for a Guinness World Record! The server stationed near the entrance discreetly observed us throughout our meal. Typically, within about ten seconds of us finishing a dish, they would gently approach and ask if they could clear the plate. The next course would then arrive within approximately five minutes. In fact, I found myself deliberately slowing down my eating pace, half-jokingly fearing the kitchen wouldn't be able to keep up with us. Sashimi, tempura, pan-seared wagyu... I couldn't help but wonder if the head chef here was Chinese? Regardless, the kitchen absolutely nailed it – delivering both incredible speed and excellent quality.

Everything is good, the food is very exquisite, the sense of ceremony is full, but the food is exquisite, the actual taste and ingredients are ordinary, no merit or fault. The overall experience is affirmed. Before booking, I saw in the comment area that the charge for bringing children is no more than 1,000 yuan per person. When I settled the bill, I was shocked to see the price. One child added almost 4,000 yuan per night. We brought two children and added 8,000 yuan per night, which is equivalent to one night's room rate. I especially want to know if the hotel has always charged this way? We stayed for two nights and added almost 16,000 yuan. The room type we booked on Ctrip did not include dinner. It was simply a big sucker. Just a reference for the Chinese compatriots behind, you don’t have to stay, you can stay. The hotel is OK in all aspects, the public area is pretty, the room is large but lacks design. It’s more homely! But there are few facilities, it’s not suitable for parents and children, and the price discourages parents and children. I stayed in Park Hyatt in Kyoto, Japan, a very good hotel. The children were only charged for breakfast. The cost of the children in the Azuki Seat is too exaggerated. In addition, the Shikotsu Lake next to the hotel is quite beautiful, but the transportation here is really inconvenient. The hotel has a pick-up at Chitose Airport, but it is only at 16:45 in the afternoon, so it is really difficult to connect. We took a taxi because there were few cars at night, and the taxi cost about 500 RMB. A taxi from the hotel to Sapporo JR is about 1000 RMB. Because there is too little information to refer to when booking, I posted the information I originally wanted to know for your reference.

Being a luxury transit hotel, Portom really nailed it. From the moment we stepped in, we were greeted with such attentive service. Special shout-out to a young lady named Miss 吳, who helped us with check-in and gave us a quick room tour. She was so observant and attentive—even without us asking. You can really feel her sense of ownership and professionalism in the way she handles her job. Soft-spoken, gentle, yet clear and firm in her role. She was so good that I felt I had to write this review for her! Other than that, the hotel impressed me in so many ways. It’s beautifully designed, with lots of thoughtful details everywhere. I really enjoyed both the software and hardware. I’d definitely come back again, and I’d happily recommend it to others. This hotel is truly a piece of art. every detail feels so well-thought-out!

The facilities are quite old, and for the price, there's no lake view, just a street view that's not aesthetically pleasing at all. There are no facilities for families with children. The first floor is full of shops, which feels very commercialized. Most importantly, there are too many rules, and the staff are inflexible. Check-in time is rigid, they start clearing up before the mealtime is even over, and you have to move your car out of the parking lot by 11:30 AM after check-out. It doesn't feel like they're willing to make any concessions for guests.