Hotels With Spa in Nagano Prefecture, Japan

I love staying here. Highly recommended for everyone seeking the hotel in Matsumoto. The hotel provides more things than I expected eg, welcome drink (including beer & highballs) public bath & tab, massage chair.

The price-performance ratio is great. The last time I went to Hokkaido, it was a bit expensive. This hotel has a free shuttle bus to and from Minami-Otani Station. The hotel is quiet and undisturbed. There are hot springs inside. The food is a bit simple. There are only one or two restaurants. Breakfast is included. Lunch is scheduled. Dinner is a buffet. If you have other questions, please leave a message~

We had a wonderful stay at Mercure Nagano Matsushiro Resort & Spa. The hotel has a perfect balance of comfort, relaxation, and authentic local charm. The staff were incredibly welcoming and attentive from the moment we arrived, making check-in smooth and stress-free. Our room was spacious, clean, and offered beautiful views of the surrounding mountains. Beds were comfortable, and the amenities were thoughtfully provided. One of the highlights was the onsen (hot spring)—a truly relaxing experience after a day of exploring Nagano. The spa area was clean, well-maintained, and never felt crowded. Breakfast and dinner at the hotel restaurant exceeded our expectations, with a great mix of Japanese and international options. The variety and quality of food made every meal enjoyable. The location is also excellent for sightseeing. Being close to Matsushiro Castle and other historic spots gave us a deeper appreciation of the area, while still being a short drive from Nagano city center. Overall, this resort is perfect for both families and couples who want to enjoy comfort, good food, and a true Japanese hot spring experience. We left feeling refreshed and would happily return again!

Matsumoto served as a convenient one-night stopover on my way to Kamikochi. Ever since my first stay at a Nono hotel in Tottori, I've been completely hooked. Now, whenever I visit a city with a Nono property, it's always my top choice. Nono positions itself as a city onsen hotel, aiming to provide an authentic hot spring ryokan experience right in the heart of the city. Guests are requested to remove their shoes upon entry, and the entire hotel features traditional tatami flooring. The top floor boasts both indoor and open-air hot spring baths, perfect for soaking away the day's fatigue. To top it off, complimentary ice cream is available after your bath! From 9:00 PM to 10:30 PM, they offer complimentary ramen. The soy sauce ramen, though simple, is exceptionally tasty. Guests can also help themselves to complimentary soft drinks. Nono's breakfast spread is also very impressive. During my stay, they even had all-you-can-eat melon, which was an absolute treat! The room size was perfectly adequate; we had enough space to comfortably open two 28-inch suitcases.

Compared to Prince West, The Prince is much quieter and cozier. The room comes with a kitchen and the bathroom is spacious. Our room was on the first floor which opens directly to the outside, so when it snowed my daughter ran happily outside to make a snowman. There was a lounge serving drinks and wines, which all guests could enjoy, what I appreciated the most is the library setting with books to read. Service was phenomenal, the reception and all staff members were helpful.

I really love this hotel! Stayed in Deluxe Twin Room, the hotel is gorgeous! The room I stayed was clean, new and big. If the bed could be more plushy, it would be even better! There are shuttle service provided, walk to shopping plaza was not too far and easy too. Enjoyed the hotspring facilities too.

We booked three rooms for three adults, but one turned out to be a sofa bed. It was quite hard and narrow (around 90cm wide), making it very uncomfortable for an adult to sleep on. While the suite's living room was exceptionally spacious, it felt largely wasted. The hotel's spa wasn't particularly impressive, so we skipped it. Overall, for over 7000, it was quite disappointing. However, the hotel's location is truly superb, offering great convenience for getting around. Due to this experience, I wouldn't book a suite again. The room's carpet also had a persistent, unpleasant odor that wouldn't dissipate, even with the door closed, and the bathroom's shower fixtures weren't working properly. The hotel's courtyard, though pretty, was far too small. On the positive side, the service was genuinely excellent, and the complimentary round-trip shuttle service to the train station was incredibly convenient. A standard room might be acceptable for a single night's stay, primarily because of the fantastic location.

We really enjoyed our stay at this hotel. The room was quite spacious and clean. Every day cleaning, replacement of towels and bathrobes, frequent change of bed linen. Razors, toothbrushes, shampoos, soap, shower caps, clean bathrobes are always freely available near the reception. The view from our window was of the mountains. The hotel has a spacious, comfortable ski room. Each room has a locker for storing ski equipment. Ventilation is good. There is no drying. Our stay included breakfast and dinner, which we really enjoyed. Buffet. The choice of dishes is large, especially for dinner. For breakfast you can choose two types of omelet, sausages, sausage, fish, various vegetables, fruits, juice, milk, cereal, salads, soups, croissants, etc. For dinner, there is generally a great selection of dishes: raw fish, fried fish, stewed fish, squid, shrimp, scallop, pork with vegetables, beef stew, chicken, soups, salads (huge selection), vegetables (huge selection), national dumplings, and of course rice and spaghetti, fruit, ice cream, cakes and I don’t remember what else)). The hotel spa has two onsens: the first is indoors, the second is indoors with an open window (there is access to fresh air, which is very nice) and a view of the mountain. There is also a sauna. There are separate zones for men and women. Entrance to the pool is extra (600 yen per adult), but it seems the pool was not open. There are massage chairs in the spa area, only 100 yen for a 10-minute session. Shampoos, hair conditioners, shower gels and body lotions are provided at the onsen. The hotel has a store where you can buy souvenirs, sweets, alcohol, as well as accessories such as glasses, masks, gloves and other things. On the ground floor there is ski equipment rental. The staff is very polite and helpful. The hotel is located right next to the ski slopes and lifts of the Norikura resort. There were few people on the Norikura slopes, so the slopes were in excellent condition until the evening. Several ski lifts depart directly from the hotel, from which you can go down a couple of red slopes and three green ones. Comfortable for beginners: wide, gentle, uncrowded slopes. Norikura connects to the Cortina area, which is also fun to ride. The total length of the trails is about 20 km. There is a shuttle stop next to the hotel, which takes you to any resort in Hakuba. There are no shops nearby. The hotel is not new, the furniture is somewhat tired, but this did not worsen our stay at all; the advantages of the hotel outweigh this 100 percent. I highly recommend this hotel.

Lovely, simple ryokan on the Nakasendo Trail about a mile before Tsumago. Delicious dinner and breakfast and the staff is warm and friendly.

Really beautiful resort, love the free rental Onsen it’s really nice, if you don’t need room cleaning service you can get 2000yen coupon for souvenir shop. It’s close to the outlet only 10mins driving distance. There is a 7 eleven close to the hotel but need to be aware that the convenience store will be closed at 2300.