I made a reservation for this hotel in advance, but I canceled it due to my personal work. I made a reservation on this app and it was canceled after the cancellation date, so I was completely inviting it to my trouble. The app administrator has made efforts to prevent cancellation fees from occurring until the end. Thank you very much. However, I didn't understand, but the app was a hotel and a travel company intermediary, and after all, there was a cancellation fee against the profit of the travel company. I don't want to complain about this. I like a hotel and use it well, and I sometimes book it directly, but if you are straight, if you tell me the cancellation situation, you will be able to make a decision by the hotel I think there are cases where you can't get a cancellation fee even on the day. In fact, I also had such a thing. I would say that the app is easy to book and very convenient, but if you assume a sudden cancellation on your work, I think it is better to be booked directly at the hotel. Especially if you are a favorite hotel, I think it is better to return to the hotel than to take a wasteful intermediary. I will tell you again at the end, but I have negotiated with a travel company twice to the administrator of this app, and it was not possible in the end, but I am very grateful for your efforts. Thank you very much.
