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Top rated hotels in Otago

LyLo Queenstown, an EVT Hotel

LyLo Queenstown, an EVT Hotel

4.3/5128 Reviews
Really cozy place, clean and with activities available during the week! I had a pod at the top and I didn't feel too safe though, going up the ladder all the time. But I'm not a tall person so it might depend on who goes up. 💪 The emplacement is wonderful, everything is close by. And though we do have a kitchenette, there's also a food court not too far which is great!
Cottages at Kinross

Cottages at Kinross

4.6/541 Reviews
We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
Swiss-Belresort and Villas Coronet Peak

Swiss-Belresort and Villas Coronet Peak

4.2/573 Reviews
Friendly front of house and house keeping staff. Although there are staffing shortages everywhere, the staff here were always available and helpful. Our house keeping team although on a 3 day turn around service, did not get to service our room while we were there, offered towels and extra tea, coffee without hesitation when requested. Thank you so much! The decor is quite out dated and while at first it was off putting, (cream/green interior hallway and furniture, corridor stained carpets, seeing the size of our room and how clean it was made up for it. The bed was a king/possible super king, very comfortable and extra pillows provided. The continental breakfast is more than sufficient. Again the waiting staff I approached where happy to top up, add more (the pastries). Thanks for a wonderful stay!
DoubleTree by Hilton Hotel Queenstown

DoubleTree by Hilton Hotel Queenstown

4.4/5118 Reviews
Kelvin Heights
We wanted to stay close to the airport, a short drive to town, with easy access to the highway towards Te Anau/Milford Sound. This hotel ticked all the boxes. At first arrival, we entered the parking lot and noticed how tight and small the parking spots were. After an elevator ride up to the lobby, we met with staff who were very professional and kind. We went to our room which was nice and updated, had a great view, and a spacious floor plan. We did have an issue with the sink, where it was clogged when we got to the room. While we went to visit Queenstown, a staff member unclogged the sink but didn’t clean it so when we arrived back, the residue from the clogging was still in the sink. A disappointment, and ironically a perk, was the small balcony. Most of the small balcony was used up by an air conditioner. The positive is you had a nice view of the mountains and Queenstown. The bed was large and comfortable. The couch, living area, and kitchen were really nice. We really enjoyed the shower and took advantage of the hot water while we had it. Overall we enjoyed our stay. The DoubleTree cookies are always a plus too.
Copthorne Hotel & Apartments Queenstown Lakeview

Copthorne Hotel & Apartments Queenstown Lakeview

4.3/5127 Reviews
Quite close to the town centre, within walking distance with free parking. Back in dec 23 there was a lot of road construction so the experience could be better. But the hotel staff was friendly and extremely helpful. Bed was comfortable and had a balcony (ground level) to dine out with beautiful skyline.
Nomads Queenstown Hostel

Nomads Queenstown Hostel

3.7/565 Reviews
The location is good, the kitchen is small, the lounge is big and is separated but connected with kitchen. Was there for about 7 days, the bunk I was allocated had a broken rail, reported to the receptionist later but was not fixed and Noone updated me later or offered another bunk. I hardly cooked in there due to the size of the kitchen and busyness. The people in the dorm room would leave the lights off and sleep all day and all night which created bit of a trouble and due to the broken rail created noise when getting on ND off bunk upsetting French guy underneath my bunk. It felt like lot of long termers are staying in the hostel and the guy who was underneath my bunk was working who worked late night and did not like when I turned the lights on before check out so I could pack. He was really abusive. I reported that later to reception so staffs told me that they will speak to the guy.
Swiss-Belsuites Pounamu Queenstown

Swiss-Belsuites Pounamu Queenstown

4.1/5114 Reviews
1. Location: It's convenient and great if you don't have a car as it's only 10 mins away from the city centre. There is a bus stop to go to the airport and city just next to the hotel. There's the Queenstown Trail track just down the road if you wish to have a pleasant walk along the lake. 2. Service: The guy who did our check-in did it like he was repeating a song that he was fed up with singing. Good for those in a hurry who like express check-in with 0 personalization or care but that was NOT a 5* check-in. 3. Room: Booked a standard room on Luxury Escapes, but I don't think the hotel should be on this ”high standard” booking platform. Our room was on the ground floor, so everybody could see us and our belongings. The room was old and small. We had very little room left being 2 people with 2 big luggages. One of the two glasses in the bathroom was still dirty from the previous guests. The blinds didn't work properly and we had to find tricks to close them so people wouldn't see us get changed or sleep! Your sleep might get disturbed if passersby are loud and drunk lol. The washing machine was literally just in front of our room door (a thin door) and woke us up super early one morning. The TV didn't work. Big lack of plugs outlets. Overall, if you're planning on spending the entire day outside and getting back to the room just for sleep then you're fine but don't expect anything fancy.
Sherwood

Sherwood

4.2/553 Reviews
The décor of the rooms were excellent and the small touches - such as the music that plays when you walk into the room, and the small bar area, the art work, and the welcome book - were really special. The beds were comfortable, the rooms were quite, and the size of the room was prefect for two people. There is a sauna available to use by in-house guests, which is excellent after a long hike. Overall, the quality of the room was value for money. There is also a restaurant, but sadly it was not open the day that we stayed (Monday). We were quite upset about that as we had read very good reviews about the chef and food quality! Whilst the staff were nice at check in, they did not give much information about the premises (i.e. they didn't give us a tour or anything), and we had to ask a lot of questions. The location is outside of town, but a short drive if you have a car, or a short bus ride (the bus stop is right outside the hotel). Overall, I would highly recommend to stay here!
Haka House Queenstown Lakefront

Haka House Queenstown Lakefront

4.8/577 Reviews
Cannot believe how good this place was!... We ended up getting a private 8 bed dorm for 6 of us, the room itself got a little hot, but the staff quickly brought us a fan which helped massively. Toilets and showers were so well kept and the lounge, washing machines and drying rooms made the whole process so easy. Kitchen is absolutely huge and perfect if you plan to prepare you food there. But the staff were something else, unbelievably friendly and one lady even lent me 50c out of her own purse for the lockers, completely didn't need to do it but wanted to help me out!... An absolute gem! I will DEFINITELY be staying here again in future.
Scenic Suites Queenstown

Scenic Suites Queenstown

4.4/542 Reviews
Good location, comfy room with balcony with partial sea view. Had everything you needed but was a bit of a strange layout in the whole complex. To get to our room from reception we could get part of the way by a lift but then had to go outside twice to get to the right block. However, there was parking in the basement which had a direct lift up to the floor we were on. Like most places in Queenstown, there was a lot of building work going on & roadworks which made things a bit awkward but not impossible. Staff were friendly & helpful. There was a restaurant on site but we indulged in room service which was excellent.

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Hotel Information for Traveller

Number of hotels325
Number of Reviews 9,309
Average Price(Weekday Night)IDR 5,498,888
Average Price(Weekend Night)IDR 5,677,441