Hotels With spa in Lower Silesian, Poland

Overall, while the location and cleanliness are good, poor service, maintenance neglect, and unfair treatment made our stay disappointing. The staff were very unhelpful and dismissive with maintenance issues. The shower head holder was broken and never fixed, and on our last morning the A/C stopped working with no resolution and follow-up. Our room faced the inner courtyard and the window couldn’t be opened, making it uncomfortably warm which we had to leave the door open until checkout. We also experienced discriminatory behavior: when we requested a higher floor at check-in, we were told it was unavailable, yet a Caucasian traveler who checked in afterward received the same request.

Good hotel with a large room. Service could be improved, friendliness, and at the reception, you're not allowed to ask questions; the answer is that you can look online, etc. We're used to it differently from other 5-star hotels.

This hotel, beautifully converted from a historical landmark, features a magnificent, long palatial staircase that's absolutely stunning and perfect for photography – truly grand and beautiful! The staff were incredibly friendly and attentive, always going above and beyond to assist with any request. Our room was comfortable, spotless, and well-equipped, with quiet and efficient air conditioning that ensured a comfortable stay.

Wonderful hotel! Everything was top-notch. I highly recommend it to anyone looking to have a great time in Wrocław.

Hotel was well located. Our double room and overlooked the cathedral and was very comfortable. We had bed and breakfast, there was so much and it was excellent quality. I would recommend this hotel

Great hotel, clean room and nice shower, coffee dispenser, comfortable bed and pillows and a really nice view of the river. Very close proximity to the town, just 5-6 min walk in a quiet place. Negatives are they need a deposit of 500 PLN, a bit too much and the area around is a bit deteriorated or there are road works around.

Cold room and bathroom after check-in. The taps were set to the lowest possible setting. The bathroom stank of sewage. Breakfasts were very tasty, service was nice. The first elevator was out of order, the second elevator had a broken display and it was impossible to read which floor you were already on. I probably won't be back.

A very good convenience is the spa zone open until midnight!

Hotel ładny, ale pod kątem wystroju pozostał w poprzednim stuleciu, wymagany byłby remont. Obsługa niezwykle miła i pomocna. Kuchnia otwarta do późna, jest smacznie. Dostępny jest parking oraz woda pitna do karafki uzupełniana samodzielnie w hallu na piętrze przy windach, jako fajne ekologiczne rozwiązanie problemu butelkowanych porcji.

Unfortunately, there were no German translations for food cards or other instructions! The sports equipment was partially defect and not properly used.  Otherwise we liked everything very well!