Hotels With spa in New York State, United States

I had a very bad experience with Suzanne, one of the receptionists on the checkout morning. She did not have professional manners and was not willing to give any information when asked about the deposits I made. I was surprised to witness her abrupt communication skills which are rare in hospitable sectors. I think the staff working at receptions are an image of the hotels and Suzanne’s behaviour and manners compromised the Seneca Hotel and Resort’s reputation. The reason I write this review is to improve the staff performance and I do not have any intention to damage the particular staff’s career. Many Thanks.

My husband and I spent our 1st wedding anniversary at Del Lago-we were super impressed. We loved the ******. And, we loved loved our room. The bed was so comfy-felt like you were sleeping on a cloud. We plan to go back hopefully around News Years Eve. It was everything we expected. Sincerely, Mrs.Wheeler:)

I stayed at this hotel for my entire trip to New York. The location and view were perfect, and the bed configuration was perfect for three people. The breakfast menu didn't change much, but it was nice to be able to start my day with a filling meal. However, one thing I overlooked was the size of the bed. It was a double, not a queen (it was listed, but I didn't see it). I'm not sure of the exact size of the single bed, but it definitely felt smaller than my bed at home. Also, there was no electric kettle, so I requested one, but the one I received was rusty inside, making it unusable. Despite a few shortcomings, I still recommend this hotel. Besides the location and view, even though it's a high-rise building, there were no issues using the elevator. The room was spacious enough for my luggage, and the washer and dryer were very convenient.

Ithaca is located in a remote area, but the price/performance ratio is the highest. The facilities are more complete than those of a four-star hotel. The service is friendly and warm. It stands quietly in the mountains.

This is a decent property. Its kind of slow so my room was upgraded which was very nice. The room was clean. They have a nice breakfast spread.

Amazing accomodations, clean, friendly staff, good food, and a ridiculously low nightly rate!! Will definitely be going back!

The front desk lady that checked us in was super nice and understanding. She allowed us to check in early which was really appreciated since we flew in from CA and with the time different and able to rest for a bit in the room before we start our day was the best ever. Thank you!!!

Fingers Lake By the lake, the scenery is beautiful, that is, the windows of the room are not large, which is a pity. The room was clean and tidy, quite satisfactory, the two beds were big and comfortable, enough to sleep four people. Dinner on the balcony of the hotel restaurant, each dish and dessert are delicious, the price is reasonable, that is, there are many guests but the waiter has one, and you need to be patient. In short, the hotel rooms and restaurants are very satisfied, I hope to go on vacation again in the future.

Tailwater Lodge is the best I have ever stayed it was clean and so comfortable this place has it all in one place I would highly recommend tailwater to any of my friends and family !

The hotel location is excellent. Our room was clean but very old beds and squeaky, the shower didn't work properly. The breakfast is over priced, cold and very minimal. I would not rate this hotel as a 5 star. Understably its a busy period but the lobby was overcrowded with outsiders taking photos. The door men were great, sorry can't recall the names.