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Reviews/Trip Moments

Reviews: Ha Long Bay Full Day Tour by 5 Stars Arcady Luxury Cruise
Guest User2026-03-29
Everything was great, but the kayaking organization was terrible. This isn't a complaint about the company I was with, but about the place itself. Everyone paddles through a cave, and big boats paddle right at the kayaks. There are always accidents and injuries! They put you in your kayak, but when you get back, they don't even let you dock, let alone help you out. They just push the kayaks of those arriving to send off new people who just got off the boat. A man in a kayak next to me had his paddle snatched, and they started kicking his kayak away from the dock because other people were trying to paddle away. What's a man supposed to do in the bay without a paddle? And on Titov Island, the line goes all the way up the stairs! I think they should limit the number of people per day. Or take people on different routes.
Reviews: 2 Days 1 Night Lan Ha Bay Cruise
Guest User2026-02-20
We had an amazing experience on this cruise! Everything was perfect from start to finish. The staff were incredibly welcoming and attentive, always smiling and ready to help. Our room was spotless and comfortable, with a stunning view over the entire bay, waking up to that scenery was unforgettable. The activities over the two days were well organized and really fun. We truly enjoyed every moment and had such a great time on board. A special mention to our main guide, An Beck, who was fantastic, professional, friendly, and made the whole trip even more memorable. We highly recommend this cruise without hesitation!
Reviews: Departs from Hanoi | Halong Bay 1 Day Cruise: UNESCO Experience from Hanoi Buffet Lunch and transfer
Guest User2026-01-17
Our guide, Tiger, and the entire group kindly waited for us for 25 minutes this morning as we were running late for our taxi to the bus. The tour was very informative, taking in the picturesque views of Halong Bay. We had a delicious lunch on board; I didn't expect such a good quality for the price! Thanks to the organizers!
Reviews: Oneday Tour: Highlights of Hanoi
Guest User2025-02-24
Overall it was an excellent tour. Before the tour start, Ms Hao took the initiative to contact us to enquire about our requirements. On the day of the tour, the guide, Mr Hiu was punctual and meet us at the hotel lobby. He was good in explaining about all the facts of the places we visited. It was such a pleasant surprise that he could communicate with us in Bahasa. The vehicle that we used was clean and comfortable. The local lunch that was provided was good and delicious. Highly recommended tour for people that required their on timing.