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Reviews/Trip Moments

Reviews: [Official Ticket] JR East Japan Rail Pass (Tohoku Area) e-ticket
Guest User2026-01-13
An essential pass for exploring Tohoku freely. With the rising price of the national Junior Pass, it's the best solution.
Reviews: Nikko World Heritage Site, Toshogu Shrine, Lake Chuzenji, and Kegon Falls 1-day tour with Autumn Leaf Viewing
Guest User2025-09-16
I've booked a day trip to this attraction twice over the years, only to be informed the day before the trip that the group couldn't form and had to be refunded. This time, the itinerary was adjusted for Friday, and I successfully booked it again at 9:50 PM. I contacted the tour guide promptly and arrived at the pick-up point early Saturday morning. The itinerary was tight, but thankfully, the minibus was half Chinese and half English, so everyone could understand. Everyone was very punctual, and despite the drizzle, the visit was still very rewarding. The tour guide and driver were both very dedicated and had a good rapport, leaving a positive overall impression.
Reviews: Nikko 1-day tour: World Heritage Site Toshogu Shrine + Lake Chūzenji + Kegon Waterfalls + Irohazaka Winding Road
Guest User2025-12-31
Thanks to Mr. Wang's guidance, it became a very enjoyable memory! Mr. Wang carefully explained things to me in Japanese, as I cannot understand Chinese or English. It was also quite windy and cold on the day, but he was concerned about whether I was cold. Nikko was also full of tourists, but we managed to return to Tokyo without any delays by taking this into account in our schedule. It was fun!
Reviews: [Official Ticket] JR Tokyo Wide Pass 3-Day (Electronic Redemption Voucher)
Guest User2026-02-20
We queued at the JR Green Counter at Narita Airport to exchange our tickets. We asked the female employee scanning the queue to confirm if we could exchange our tickets there, and she said yes. However, when we got to the counter, the staff said we couldn't exchange them there and had to go to the JR East Travel Service Center across the street. But that center didn't open until 8:30 AM, so we had to wait in line again. We saw many other travelers walking around in queues like us. Fortunately, the staff at the JR East Travel Service Center were very efficient and quickly processed our ticket exchange. They even asked if we had our travel plans and helped us reserve seats for our flights from the airport to Tokyo Station and from Tokyo Station to Echigo-Yuzawa, which was very thoughtful. The ticket price was excellent value, and we were generally satisfied, although the ticket exchange process was a bit confusing.
Reviews: Tokyo, Japan: Toshogu Shrine, Iroha Mountain Trail, Lake Chuzenji, and Kegon Falls Day Tour
Guest User2025-11-02
I highly recommend this excursion. It's a truly beautiful place. When we booked tickets for this trip, it said temple, lake, waterfall, and CABLE CAR! This particular vendor offered the most expensive trip because the cable car was included in the price! But on the bus, we were told it wouldn't be available! Why did they change the route without notifying us? Also, they gave us very little time to explore the lake, only 15 minutes! The trip was poorly organized. Choose your vendors carefully!