Basic Information
inclusions: Hong Kong Tourist Octopus Card (with HKD 50 available balance), Hong Kong Airport Express ticket
What's not included: Other personal expenses incurred by travelers during the trip
How to Use:
1) Airport Express ticket: No need to pick up tickets, simply verify with your e-voucher.
2) Hong Kong Octopus Card: Requires exchanging the e-voucher for a physical card before use.
Octopus Card Redemption Instructions:
- Exchange location: Counter A13, Arrivals Hall, Hong Kong International Airport
- Hours: 8:00–21:00
- Make sure you arrive at the airport during operating hours to redeem your card
No change for subway or bus rides? Found great food and attractions but short on cash? Actually, an Octopus card is all you need! It's accepted almost everywhere in Hong Kong - whether for transportation like MTR, Airport Express, Light Rail, buses, ferries, and other public transport, or for dining, shopping, and fun with friends. Many stores also accept Octopus payments!
You can quickly pick it up upon landing at Hong Kong Airport, with top-up services available at all convenience stores and MTR Customer Service Centers across Hong Kong (the card is valid for up to 7 years). The Octopus Card is your perfect companion for exploring Hong Kong!
Octopus Card Usage Notes
- You can use this card to make payments at designated convenience stores, food courts, or vending machines without needing cash.
- Staff members can provide assistance services for passengers with disabilities.
- When topping up, place your Octopus card on the Octopus card reader until you hear a "beep" sound and see the transaction completion and balance displayed before removing the card. If the transaction fails due to moving the Octopus card too quickly, please place it on the same machine again.
- Do not place more than one Octopus card or other contactless smart card on the Octopus card reader at the same time.
- Do not alter the Octopus card in any way, including bending, writing on it, scratching, cutting, or attaching stickers, photos, or other decorations. Otherwise, transactions made with the card will not be recognized, and the remaining balance will not be refunded.
- When booking a rental Octopus card, a deposit of HKD 50 is required for each card upon redemption. Upon return, the staff will refund the deposit and the remaining balance on the card, with a service fee charged per card.
- If the Octopus card balance is zero or negative, the Octopus card cannot be used until it is topped up.
- Octopus cards can be topped up via the Octopus app or with cash at thousands of locations across Hong Kong (7-Eleven, OK Convenience Store, 759 Store, McDonald's, VanGO Convenience Store, Watsons, Mannings, etc.).
- The unused balance on the card can be refunded in cash at any MTR station (except the Airport Express counter).
