3-Star Hotels in Argyll and Bute, United Kingdom

We had a sea view room which had a great view, but the windows were so dirty and cobwebs in the corners that it actually spoiled that for us. The staff and service they provided was excellent, but however I expected a wider variety of meals but the menu was very limited. It was nice to sit at the tables provided outside when having drinks, but again the metal railings at the tables had a lot of chipped and flaked paint and made the hotel look rather run down. The dining rooms and all the seating areas with lovely leather chairs was very nice on the ground floor, but moving up the stairs there was black tape holding the red tartan carpet together, our room actually had small nails holding the wallpaper on the walls. It all looked great online ,but close up it was rather tired.

Lovely hotel in convenient location. Rooms nicely decorated and very spacious, with spa baths! Nice bars, lovely staff - and great breakfast. I definitely would like to return.

Location was convenient - a little off the busiest part of the town but still walkable especially to the pier and restaurants.

Me and my partner had a fab time here a wee confusion with the room when we checked in but receptionist solved it like a pro. Great for Outdoor or just a relaxing time away. We had breakfast included and we loved all the Scottish selections. Would recommend for couples especially.

Have stayed in lots of other Premier Inns before and had lovely experiences. This one was ok but the parking left us feeling a little disappointed. First night we stayed there was enough free parking for the amount of guests and everything was great. We went out for the day as you do and when we came back we found 4 road workers lorries parked sideways across and taking up at least 14 spaces in total. There were work vans parked in the disabled bays, in the passenger drop off bays, you name it, there was a works can parked in it. When we queried what we were supposed to do we got told just use the on street parking down the road as it's free between 6pm and 9am. We said about the vans parking is out of order and they said ”Well unless they are guests and have registered their vehicles there is nothing we can do!” So there went our nice relaxing morning, taking our time to pack up and leave to drive the 6 hours back home because we had to be out and away by 9am or face charges!

Everthing was fine until I checked out in the morning, when the receptionist, told me I had an outstanding payment of £28 to pay, due to the fact that my card had been declined. I pointed out that payment was made to trip.com, using my debit card over a month ago, and that the payment had been taken from my bank. The receptionist then called the manager, who informed me that the hotel had not received payment, because my payment card had been declined, luckily I had the receipt, which was clearly marked as paid. I also said that my card could not have been declined, as payment had been debited from my bank account, they then said they woud look in to the situation, as trip.com had not paid them. The whole situation was very disturbing, and therefore I will not be using trip.com again

Complete mixed bag, starting with the good. The location is perfect, the bed is very large and comfortable and the staff are excellent - accommodating & attentive - your staff are a real credit to your business Unfortunately the 'refurb' & general level of cleanliness let's this down, our bathroom had remnants of the soap / shampoo holders being drilled into the wall all over the shower floor, the same with the radiators. The extractor doesn't work and the light switches are upside down - almost like the snagging list hasn't been completed. We were looking forward to using the pool at the sister hotel but unfortunately it was closed which was disappointing. We had a drink in the bar but honestly, couldn't finish it, it was like the taps hadn't been cleaned, really wasn't good. It's such a shame as it could be an excellent hotel, it just needs a bit more TLC and attention to detail from the owners. We stayed for NYE and all other hotels in the area were packed, it was unfortunately easy to see why.

It had everything we needed. Very quiet, great customer service especially in the restaurant/pub area. Friendly staff.

We had a great stay in the park hotel, staff were lovely & very attentive. Nothing was a bother to them. Would highly recommend.