3-Star Hotels in West Midlands, United Kingdom

I checked in at 3pm and the process was quick and smooth, with no problem. The room is on 4th floor, the view outside of the window is quite okay, I could see the rooftop of the bus station and part of the Coventry Transport Museum. The WiFi was working quite well in the room and I am glad, the room provides hot water kettle, fan, clothes hangers and a TV set. But you will need to bring your own toothbrush and toothpaste and face towels for your morning routine. The bathroom is functional and clean . It is usually safe to walk around in the city centre, even during nighttime, but still it is better to travel in group and look after yourself.

The check-in process was very easy. Friendly check-in staff behind the counter. Clean room. Nice location however, room was very cold (no heating although there are central heating available in the rooms. Hot shower, clean towels and beddings. Only 1 pillow. TV in room. Only 1 lift in operation.

First time staying at a B&B and it was a great experience! The train station is close by, as is the city center, and the surrounding area is really convenient. Especially handy for Moor Street Station, where you can catch the train to Shakespeare's birthplace – don't go to the wrong one! The large shopping mall has a fantastic design too! If you want to know more about Birmingham, check it out! 👀

This hotal was lovely we had to do a late check in after 9 clock as we got hear late but the staff service was fantastic very helpful and very polite would definitely stay hear again breakfast was a buffet breakfast help your self the only thing they didt have was fried eggs but they had scrambled egg thy had tea coffee hot chocolate machine and also help your self to apple juice orange juice lots of staff around clear area were people had been ready for other people to sit as have breakfast area was nice clear room was clear and tidy nice shower and toilet room beds comfortable had a family room with a double bed and a sofa bed .

Hotel was nice, facilities are fine and in line with what you might expect at the price point. Breakfast can be included in the booking and there was a good selection. There's a restaurant and bar available in the evening too.

5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

Birmingham Premier Inn (New Street Station) is located above the Birmingham New Street Station, next to the McDonalds. It might be a bit confusing to locate the hotel when you reached the station. After you exited from the gantry at the Birmingham New Street station, you will be able to see escalators located in front of the Tickets station. Go up the escalator and you will see a lot of shops e.g. Jo Malone, Tesco Express and restaurants such as Pho, Mrs Chew Kitchen. Once you are at the 2nd level (New Street Station), locate the Jo Malone shop. When you are outside the Jo Malone shop, you shall be able to se a clothes boutique known as Fat Face. Walk towards Fat Face and on your left, you should be able to see a walkway leading outside. Walk towards the walkway and you shall see Mini Sou on your right side. Once you are outside of the building, you will see McDonald on your right. Premier Inn hotel's entrance is just next to McDonald's entrance. Location of Birmingham Premier Inn (New Street) is fantastic. Despite there were reviewers that there might be some beggars but they did not bother me when I was there. Taxis are a bit tricky and right outside the hotel, there are tram railways and that means that most of the times, cars will generally not be around that area. If you want to get a taxi, you will need to walk to the main street where the major deparmental stores are, e.g. BullRing Birmingham. I would stay at Premier Inn again if I am in Birmingham area.

Hotel is in a great position at the top of Broad Street, greeted with a smile at reception and the room was ready early which was a bonus.  The twin room was on the 15th floor with great views over Edgbaston. The only fault was the bathroom door was very heavy and wouldn’t close. This was reported and reception did offer to move us but we had already unpacked.  The biggest disappointment was breakfast - we saw photo in the lift and it looked great especially as my daughter is dairy free. However there were no blueberries or raspberries or strawberries or blackberries and when we pointed this out the lady behind reception said it was a case of false advertising - nothing was offered as compensation so all in all very disappointed.

Wow the room that I had booked was absolutely lovely, it was spacious, clean and the bed was so comfortable, I had a really good nights sleep.  The hotel is only a walk away from the airport terminal so i was able to have breakfast without having to be stressed for time.  I will be returning in the near future for my next trip.  The hotel is great value for money.