3 Stars Hotels in East Java, Indonesia

Didn't know what to expect, I booked one night. Boy, how regretful I was. Wish I stayed longer. Bed & pillow were super comfortable. And the surprise? BOLSTER...! I immediately feel at home & indeed, I slept like baby. AC was okay, but the hot water pressure was consistently great, and it made my ritual of hot shower before going to bed perfectly kept. One thing I noticed is how the attention to detail is given to ensure the cleanliness is kept around the clock. 4 times I went to the public toilet and the seat is ALWAYS dry and clean. Yes, I have an serious case of OCD & yet I can't fault the cleanliness. Although a bit dark in Reception desk, Putri the receptionist is always eager to assist. The others need to learn from her professional hospitality attitude. Lobby is small but functional. The Hall meeting room is spacious. My meeting arrangement was easily accommodated and professionally well taken care of by Freshi Moreno. A big thank you for extending your flexibility toward my changing meeting arrangement need. Breakfast selection was varied & satisfying but the group's loud chatters turned off my appetite slightly. Location is great, rate is affordable but at product this good it should've fetched a few more rupiah. Concussion: Stay here. Period. Highly recommended.

The hotel location is good but ITS too long wait the check in progress the receptionist is too slow

I was very surprised with their hospitality. The staffs are very kind, helpful and informative. The rooms and other hotel areas are clean, the parking is ample and the traditional food is delicious. There is live music entertainment and traditional cafes that night making entertainment for guests without having to leave the hotel.

Location, service is good, new hotel, clean, comfortable .. keep doing good work

The Hotek was well located behind Tungunan Mall. About 5-7mins walk. Opp is a nice coffee place and there’s also a foodcourt at hotel lobby. Room started to age but aircon is cold thou. Good pricing

Poor location of town Close to the famous burning bacon pak man in this city Night food at the hotel retreat is delicious and there is music entertainment The hotel service is also good and friendly All services are well served

Highly recommend the Superior Room for an affordable staycation. The breakfast service is nice. But, you have to be patient with the lift and make sure you double check the availability of the non-smoking room before making reservation.

I stayed for one night. It’s not far from train station, less than 20 minutes walk. The hotel allowed me to check-in earlier despite no personal request when booking. I booked the cheapest rate without breakfast because I didn’t know what they offer for breakfast during these times. One thing I remember the most is that the towel and linen smelled nice, I think it’s jasmine. Amenities were enough, including slippers. Bed and pillows were comfortable. Luggage rack and door handle were not in a good condition (screws were loose), and the safe box was locked, I couldn’t use it. Hotel played instrumental musics on speakers, but it’s quite disturbing when it’s 10pm and you could hear it from the room. Cleanliness need to be improved. I found the dirts from previous guest under the bed frame, and public restroom on lobby wasn’t clean enough. Receptionists were ok, I didn’t interact with other staffs. I don’t mind staying here again.

the location to enter the housing complex is strategic, there are towels & toiletries. The sheets and blankets smell good but the cleanliness of the sheets & bathroom needs to be improved

All I can say, this hotel is worth every time we spend the day. From the cleanliness to the service, from the building to the supporting facilities like fitness center and pool. Every aspect is very well-managed. Furthermore, the location is just another advantage, situated at the heart of Malang plus conencted with two local malls which provides almost everything we need to buy when it comes to fulfill our needs during our stay.

Didn't know what to expect, I booked one night. Boy, how regretful I was. Wish I stayed longer. Bed & pillow were super comfortable. And the surprise? BOLSTER...! I immediately feel at home & indeed, I slept like baby. AC was okay, but the hot water pressure was consistently great, and it made my ritual of hot shower before going to bed perfectly kept. One thing I noticed is how the attention to detail is given to ensure the cleanliness is kept around the clock. 4 times I went to the public toilet and the seat is ALWAYS dry and clean. Yes, I have an serious case of OCD & yet I can't fault the cleanliness. Although a bit dark in Reception desk, Putri the receptionist is always eager to assist. The others need to learn from her professional hospitality attitude. Lobby is small but functional. The Hall meeting room is spacious. My meeting arrangement was easily accommodated and professionally well taken care of by Freshi Moreno. A big thank you for extending your flexibility toward my changing meeting arrangement need. Breakfast selection was varied & satisfying but the group's loud chatters turned off my appetite slightly. Location is great, rate is affordable but at product this good it should've fetched a few more rupiah. Concussion: Stay here. Period. Highly recommended.

The hotel location is good but ITS too long wait the check in progress the receptionist is too slow

Location, service is good, new hotel, clean, comfortable .. keep doing good work

The Hotek was well located behind Tungunan Mall. About 5-7mins walk. Opp is a nice coffee place and there’s also a foodcourt at hotel lobby. Room started to age but aircon is cold thou. Good pricing

Highly recommend the Superior Room for an affordable staycation. The breakfast service is nice. But, you have to be patient with the lift and make sure you double check the availability of the non-smoking room before making reservation.

Clean and nice there is any faboulous trophical garden and kids so like ,there is many facility at the hotel there is pool, a gym, tennis court .and food is so very delicius . Next visit will always choose this hotel went go to surabaya also the price is also not so expensive

Maxone is a group of hotels in local Indonesia brand. It is chic,simple and in minimalist style. Suitable for youngster that like effective space concept in the design. The hotel has same design in the whole Indonesia. I stayed at this inexpensive hotel for three nights and it was great. The location is in the center with Tunjungan Plaza huge mall just five minutes walk. A lot of eateries nearby. Tidar road is not a big road but also busy with traffic. The lobby is not huge but have space to sit. The hotel is compact and the lighting is not too bright. There is free wifi although not great. The bathroom is small and the shower cubicle has fold-able chair to sit while having rain shower. Toilet amenities is complete with tooth brush, comb, ear cotton etc. Free coffee kettle and two bottles of complimentary water everyday. As you have the option for breakfast as I don't take it then I can't comment about the taste. At 7th floor there is a sky lounge to enjoy drinks and life music during dusk until midnight. Considering the location and price this is the best option to stay at Maxone Hotel during your stay at Surabaya. Public transportation is not really happen in Surabaya, but you can use the environment friendly ”Suroboyo Bus” (pay by exchanging used plastic bottle). This bus will stop in front of JW Marriott hotel then walk straight through the traffic light and you will arrive at Maxone hotel.

good hotel at affordable prices, I like the facilities and services there, starting from the mattress, bathroom and even the food there is also affordable and plus the waiters there are very friendly. basically primebiz hotel is a recommendation for those of you who want a staycation in surabaya

No tissues, no shower cap, parking only free one time. But the room is good, service also. The staff are polite. Good budget hotel. Clean and comfy.

It was my first experience to stay at Ibis Hotel Besuki Rahmat... The hotel located in the centre of Surabaya, near to Tunjungan Plaza Mall and besides the hotel there was an convenient store.. So if you hungry at night you can go diretly to the store.. The Hotel staff also very helpfull and nice to the guest.. For the room also clean and quite big.. There was food court also behind the hotel which is sell a lot of food and traditional food.. One of best hotel in Surabaya... Good jod team..

Poor location of town Close to the famous burning bacon pak man in this city Night food at the hotel retreat is delicious and there is music entertainment The hotel service is also good and friendly All services are well served

I stayed for one night. It’s not far from train station, less than 20 minutes walk. The hotel allowed me to check-in earlier despite no personal request when booking. I booked the cheapest rate without breakfast because I didn’t know what they offer for breakfast during these times. One thing I remember the most is that the towel and linen smelled nice, I think it’s jasmine. Amenities were enough, including slippers. Bed and pillows were comfortable. Luggage rack and door handle were not in a good condition (screws were loose), and the safe box was locked, I couldn’t use it. Hotel played instrumental musics on speakers, but it’s quite disturbing when it’s 10pm and you could hear it from the room. Cleanliness need to be improved. I found the dirts from previous guest under the bed frame, and public restroom on lobby wasn’t clean enough. Receptionists were ok, I didn’t interact with other staffs. I don’t mind staying here again.

the location to enter the housing complex is strategic, there are towels & toiletries. The sheets and blankets smell good but the cleanliness of the sheets & bathroom needs to be improved

All I can say, this hotel is worth every time we spend the day. From the cleanliness to the service, from the building to the supporting facilities like fitness center and pool. Every aspect is very well-managed. Furthermore, the location is just another advantage, situated at the heart of Malang plus conencted with two local malls which provides almost everything we need to buy when it comes to fulfill our needs during our stay.

This hotel has the worst service I've ever experienced. And the front desk, FENI. and the manager ANIE are the worst people I've ever encountered in hospitality industry.(photos attached). My experience was, I came with two other people. Booked and paid two rooms for 3 days 2 nights. Check in process, the front desk lady isn't even warm at all. Very rude. And she asked for deposit. And I said I got no cash so I will just go in the room first, and waiting for my other friend to arrived from the airport to just pay the deposit later upon their arrival. She rudely said NO. I asked nicely but she again said NO. She said I just need to wait, or use my credit card. And because her attitude was already HORRIBLE, I then refused to go along with her request. She then added ”You're from the big city, impossible you have no money”. Unbelievable. Long story short, I asked for the manager and surprisingly, the manager is no help either. She even more rude. Once she said ”you got no cash? People from big city must have credit card right?” Yet I still asked for help and understanding to pay in a couple hours. She said ok, (rudely) asked for ID card of three of us until we pay the deposit. Then I agreed. But because I left my wallet at home, I gave her my passport. And she touched the passport and said rudely ”I don't want this, I want ID card!”. I don't understand how she doesn't consider passport is a legitimate government ID. Then we decided to better leave and book another hotel instead staying at this already HORRIBLE hospitality. They also doesn't want to give us refund. HORRIBLE HORRIBLE HORRIBLE. DONT STAY

Liked everything. Especially the people that run the place, the travelers community, the people that you meet, the location and the stay itself. Can't recommend enough.

The place is wide. The room is comfortable. Okay service. And in my opinion, this is suitable for families with small children. Because there are many places to play in the swimming pool

We had to extend in Malang a night and then spontaneously booked the same hotel. From outside and in the entrance area a real hingucker. The room (with 3 beds although we were only to the second) has somewhat disturbed the first impression. In the large and whole, however clean but with 3 beds there is no place in the room. In the bathroom you have to take some boards (at least with us in the room): It was not quite clean for this, but a little shampoo to the board. The staff was very friendly and checked in earlier. If the price is true, you can still stay here.

When it comes to hospitality industry, excellence in every service aspects is no compromise. Although MaxOne Ascent Malang positioned itself as a budget hotel, it should not sacrifice anything on their line of service. Unfortunately, I don't find this hotel ...worth to stay for second time. When I first enter the premise from back door adjacent to parking lot, I found the atmosphere a bit shabby and gloomy. I went to receptionist for check-in, friendly and smooth service. When I entered my room, I noticed that the room wall is dirty and aged. I went to bathroom, I found some hair around shower floor drain. And when I use shower to bath, the floor drain is a bit clogged so the water didn't drain properly. I opened toilet to pee and I found there still some ”dirt” left on the toilet bowl. I do hope that there will improvement in overall experience with MaxOne Ascent Malang.

Strategic location in Oro-Oro Dowo area. The hotel building is new. Hotel cleanliness and rooms are always awake. Comfortable rooms, clean bathrooms and hot and cold water works well. Receptionist and hotel staff are friendly. For star hotel *** plus value there is the swimming pool, and if the color is so delightful at night, the pool color can change. The hotel price is according to the standard of *** star, but if the holidays there is a adjustment for the price increase. This hotel is suitable for staying with family. The students around the hotel have enough options. Close to the clean and well-established Oro-oro Dowo Market and Malabar City Forest. Unfortunately couldn't try his breakfast, because our family had a trip to Bromo. So can't give testimony Take care and improve hotel service.

Poor location of town Close to the famous burning bacon pak man in this city Night food at the hotel retreat is delicious and there is music entertainment The hotel service is also good and friendly All services are well served

I stayed for one night. It’s not far from train station, less than 20 minutes walk. The hotel allowed me to check-in earlier despite no personal request when booking. I booked the cheapest rate without breakfast because I didn’t know what they offer for breakfast during these times. One thing I remember the most is that the towel and linen smelled nice, I think it’s jasmine. Amenities were enough, including slippers. Bed and pillows were comfortable. Luggage rack and door handle were not in a good condition (screws were loose), and the safe box was locked, I couldn’t use it. Hotel played instrumental musics on speakers, but it’s quite disturbing when it’s 10pm and you could hear it from the room. Cleanliness need to be improved. I found the dirts from previous guest under the bed frame, and public restroom on lobby wasn’t clean enough. Receptionists were ok, I didn’t interact with other staffs. I don’t mind staying here again.

All I can say, this hotel is worth every time we spend the day. From the cleanliness to the service, from the building to the supporting facilities like fitness center and pool. Every aspect is very well-managed. Furthermore, the location is just another advantage, situated at the heart of Malang plus conencted with two local malls which provides almost everything we need to buy when it comes to fulfill our needs during our stay.

This hotel has the worst service I've ever experienced. And the front desk, FENI. and the manager ANIE are the worst people I've ever encountered in hospitality industry.(photos attached). My experience was, I came with two other people. Booked and paid two rooms for 3 days 2 nights. Check in process, the front desk lady isn't even warm at all. Very rude. And she asked for deposit. And I said I got no cash so I will just go in the room first, and waiting for my other friend to arrived from the airport to just pay the deposit later upon their arrival. She rudely said NO. I asked nicely but she again said NO. She said I just need to wait, or use my credit card. And because her attitude was already HORRIBLE, I then refused to go along with her request. She then added ”You're from the big city, impossible you have no money”. Unbelievable. Long story short, I asked for the manager and surprisingly, the manager is no help either. She even more rude. Once she said ”you got no cash? People from big city must have credit card right?” Yet I still asked for help and understanding to pay in a couple hours. She said ok, (rudely) asked for ID card of three of us until we pay the deposit. Then I agreed. But because I left my wallet at home, I gave her my passport. And she touched the passport and said rudely ”I don't want this, I want ID card!”. I don't understand how she doesn't consider passport is a legitimate government ID. Then we decided to better leave and book another hotel instead staying at this already HORRIBLE hospitality. They also doesn't want to give us refund. HORRIBLE HORRIBLE HORRIBLE. DONT STAY

We had to extend in Malang a night and then spontaneously booked the same hotel. From outside and in the entrance area a real hingucker. The room (with 3 beds although we were only to the second) has somewhat disturbed the first impression. In the large and whole, however clean but with 3 beds there is no place in the room. In the bathroom you have to take some boards (at least with us in the room): It was not quite clean for this, but a little shampoo to the board. The staff was very friendly and checked in earlier. If the price is true, you can still stay here.

When it comes to hospitality industry, excellence in every service aspects is no compromise. Although MaxOne Ascent Malang positioned itself as a budget hotel, it should not sacrifice anything on their line of service. Unfortunately, I don't find this hotel ...worth to stay for second time. When I first enter the premise from back door adjacent to parking lot, I found the atmosphere a bit shabby and gloomy. I went to receptionist for check-in, friendly and smooth service. When I entered my room, I noticed that the room wall is dirty and aged. I went to bathroom, I found some hair around shower floor drain. And when I use shower to bath, the floor drain is a bit clogged so the water didn't drain properly. I opened toilet to pee and I found there still some ”dirt” left on the toilet bowl. I do hope that there will improvement in overall experience with MaxOne Ascent Malang.

Strategic location in Oro-Oro Dowo area. The hotel building is new. Hotel cleanliness and rooms are always awake. Comfortable rooms, clean bathrooms and hot and cold water works well. Receptionist and hotel staff are friendly. For star hotel *** plus value there is the swimming pool, and if the color is so delightful at night, the pool color can change. The hotel price is according to the standard of *** star, but if the holidays there is a adjustment for the price increase. This hotel is suitable for staying with family. The students around the hotel have enough options. Close to the clean and well-established Oro-oro Dowo Market and Malabar City Forest. Unfortunately couldn't try his breakfast, because our family had a trip to Bromo. So can't give testimony Take care and improve hotel service.

First reach the hotel you will see classic European architectural style, feel like in a european style palace. one of the cheapest hotels that provide bathtub in Malang starts its lowest class. spacious room, very comfortable to rest because it is quite quiet. the facilities provided are also quite complete from toiletries, safe, refrigerator and hairdryer. the staff is friendly and very helpful, I am grateful to be able to early checkin in advance. the price of food in hotel standard restaurant but taste good. The hotel also sells bread and ice cream at affordable prices. the lights in the room are quite dim, very suitable for you who need to maximize relax and rest. the downside is if you bring a motor or will rent a motorbike and stay, the motor parking location is not convenient. overall i am satisfied with this hotel

Good furniture although stain shower curtain, very good oldy ambience. Took it a whole night sleep without pill . The waterfall calming me so well. I did not have atry on breakfast, when im back i will for sure, not the good time to be together with bunch of group kids school cjeck in

I had a bad stay in here. The room was not sound proof enough; we can hear anyone running around in front of and above our room loudly and the receptionist did not give a d*** about it. TV and Internet quality were bad. If you want extra pillows, please think again. They have a fee for it! I am not recommending this hotels to anyone. With the room rates they have, you can find better hotels or guest houses nearby. I am regretted deciding to stay at this hotel. The only good thing about this hotel is the location is close to city's main road.