The room was very clean and the front desk staff were really friendly. I asked for a room facing away from the railway tracks and they happily switched it for me. I booked this hotel for my Kumano Kodo trek. It's small but has everything you need: a bathtub, shower, desk, and carpet. I forgot to take photos, but the room was probably around 8-9 square meters. It's quite small, but the soundproofing was decent. I booked breakfast included, which was pretty simple. I arrived early because I had a train to catch, so I just grabbed a quick bite and headed out. It's located in the countryside, so there aren't many places to explore, and a lot of shops close early. I ended up getting dinner from a convenience store, which was conveniently located right next to the station. P.S. The electric kettle was surprisingly made of plastic!
Room was comfortable, had a sea view, there was another hotel in between us and the sea, but nevertheless it was beautiful to be beside the sea.
Breakfast was tardy, staff were friendly, Onsen was big split over two floors with the highlight for me being the outdoor pool on the first floor
This is a extension of the shirahama key terrace hotel next door but at a affordable price. U get to use all the amazing onsen facilities which has outdoor bath facing the ocean. Take a dip at the outdoor foot bath in morning after breakfast. The rooms are modern industrial style so it’s kind of bare looking, ok for me just to sleep. It also has a large common area with full kitchen. U can buy food from supermarket and cook super and breakfast yourself here.
This is my second time staying at Comfort Hotel Wakayama. It's conveniently located just a few minutes' walk to the right after exiting JR Wakayama Station. Check-in was quick and easy, and the room, though small, was well-appointed. The service was excellent, as always, and breakfast was delicious. We had a small unexpected incident during our trip, which is why I didn't take many photos, but the staff patiently and diligently helped us resolve it. We are very grateful for their assistance.
Smile Hotel Wakayama is conveniently located right beside Wakayama Castle, making it a great choice for sightseeing and exploring the area. Overall, we had a good stay and a pleasant experience.
Although the hotel’s renovation and interior are slightly outdated, the room was still clean and comfortable. Considering the price and the excellent location, it is more than acceptable and offers great value for money.
What truly stood out was the excellent service from the front desk staff. They were extremely friendly, helpful, and professional. We encountered a problem with our car during our stay, and the staff kindly assisted us by contacting the police and helping us handle the situation, which we really appreciated.
Overall, it’s a great option if you’re looking for a budget-friendly hotel with a fantastic location and outstanding service.
The rooms were large and unique. It was a detached house with a private bathroom, but it got a bit noisy with so many children. There was a skylight, so the morning sun streamed in, and those sensitive to sunlight shouldn't stay up too late. The entire hotel is situated on a hilltop, offering views of distant fireworks (they happened to be there when we stayed). The market below is a must-visit. Many of the guests were Japanese.
It should be a weekend relationship, a bit expensive. The room is old but still clean. There is no bath in the room, so you have to go to the public bath. It should not be a real hot spring. Dinner and breakfast are quite satisfactory.
I had planned to go to the Expo, but Osaka city is expensive, and I'd never been to Wakayama, so I chose this hotel near Wakayamashi Station with the intention of exploring Wakayama Castle.
All the amenities were provided, but it was a shame that there were no slippers. There was also coffee and a water server in the lobby.
The building is a bit old, but for the price and quality, I guess that's understandable.
I would recommend this hotel for anyone mainly planning on sightseeing.
Accommodation was lovely and centrally located to shirarahama beach. It was a 3 minute walk from the bus stop.
It was well stocked with amenities and the room was large and clean.
The lady boss is Chinese so you can communicate by Chinese. They are incredibly kind and helped me get to the hospital when I injured my ankle. They are people that you can trust.
Breakfast was also delicious! Chinese food is yummy and a nice break from Japanese cuisine.
Beautiful Ryokan! The room I stayed in had tatami floors and western beds. The doors slide instead of open outwards like they usually do. Toilets are relatively small, but the shower had great water pressure and temperature! However we did not shower much because.. We showered at the Onsen instead since we were there to spend time! The Onsen is tattoo-friendly as confirmed by the check in staff, and the water really had skin smoothing effects. Yukatas are available at lobby area for all guests, and level two has a restaurant with microwave and ice machine outside for your konbini meals. No view from the room, but that's fine cos the Onsen itself was worth a visit. Steep short hill up to the lobby, but if you drive then that's fine. Free to use outdoor BBQ area, but didn't have the chance to. Rooms were comfy, sleep was good with minimal disturbance. Side note: my underwear got stolen at the onsen and I never managed to find it back again but that's fine cos it was worth the Onsen experience. Stayed two nights here, no regrets, would totally do it again! Oh and Onsen area has got numbered lockers to store your belongings but not your undies!
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16 reviews
8.5/10
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8,6/10
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GGuest UserWe absolutely cannot contain our elation when recalling our recent stay at this remarkable hotel. From the moment we stepped into the elevator adorned with personalized name cards, my husband and I were enveloped in the warm embrace of hospitality. The attention to detail and the genuine kindness of the staff made us feel like VIP guests. They also thoughtfully provided a bucket for us to indulge in the glowing enchantment of firecrackers and even tidied the mess up afterwards.
But the best memory of our stay here was definitely the culinary experience given by the chef extraordinaire — Master Chef Matsuki. His creations were nothing short of a gastronomic revelation. Each dish was a testament to his unwavering dedication and profound respect for the ingredients. Oh, the flavors — titillating all our taste buds in every bite. And the generosity of Chef Matsuki in sharing his culinary wisdom, guiding us on how to savor each morsel, elevated the entire dining experience to sheer perfection.
The language barrier was no obstacle to the remarkable team of staff members who graced us with their presence. Their command of the English language was commendable, and even those who were not entirely fluent went above and beyond to cater to our every whim and need. Their genuine desire to assist us was palpable, leaving us feeling truly valued and cared for.
I am already making plans to return with my beloved family, as I know they too deserve to bask in the unparalleled warmth and luxury that this establishment exudes. This hotel has set the bar impossibly high, redefining the meaning of hospitality and creating memories that will be cherished for a lifetime.
So if you seek a hotel experience that transcends mere accommodation and transforms into a symphony of opulence, impeccable service, and culinary artistry, then look no further. This is the epitome of hospitality, a sanctuary where dreams come true, and I wholeheartedly recommend it to anyone who craves an unforgettable journey of indulgence and delight.
GGalya_the_Pooh2It was way better than we expected according to the reviews.
East wing indeed is the newest one: our room has all the facilities, it was spacious, clean and has fantastic view from the balcony. Meals were in traditional Japanese style, so might not be to everyone's liking, but we enjoyed all of them. I wasn't able to go to the onsen (as I have several big tattoes), but my husband liked an open one!
Also, even though it is not listed in the hotel's description, but they do provide a parking if you come by your own car (as we did), which was very helpful, considering remoteness of location.
All in all it was great experience, and not costly at all!
Just one small remark: I do not eat meat and was concerned about parking, so I tried to contact the hotel in advance via Trip.com first and then their e-mail (listed on the web-site) to clarify those things... with zero success. I don't know if the reason was that I wrote in English and they barely speak it, but eventually I didn't get any response at all.
Other than that really nothing to complain about!
JJoJollyEach room has a sea view, which is very healing
The environment of this hotel has a Mediterranean design
There is a parking lot in the hotel
The hotel staff is friendly and polite
The environment of this hotel has a Mediterranean design
Each room has a sea view, which is very healing
It is a good place to come with your lover
TThomasThe hotel is situated at a secluded corner of Wakayama prefecture. It is much preferable to drive here rather than relying on the infrequent hotel shuttle. Public transport is otherwise non existent.
There are no restaurants around the hotel. However the hotel provides delicious meals with abundant fresh seafood. The in room dining experience is superb. The hotel staff service is impeccable.
The room has a spectacular sea view allowing you to see the sunset on clear days. The onsen also faces the sea which provides a relaxing experience.
A downside is that the hotel does not seem to sanitize the slippers for indoor use. All hotel guests had to change to their slippers to access their indoor facilities.
GGuest UserThe hotel is conveniently located right behind the Hashiguiiwa Rocks. Upon entering, the vibe, scent, and lighting create a welcoming atmosphere, complemented by friendly staff. The design is minimal yet cozy, with a keen attention to detail; every spot is perfect for photography with great lighting. There's also a snack bar offering unlimited coffee and tea during your stay—definitely a highlight, as their coffee is excellent.
The common area is situated in a spacious and comfortable lobby. If you have some time, be sure to grab a coffee from the snack bar and relax in the lobby; it's definitely a great place to recharge.
Our room matched the photos perfectly, featuring a Scandinavian design that felt very cozy. The space was ample for two people with two large pieces of luggage. The bed was incredibly comfortable, contributing to a quiet overall environment that allowed us to enjoy a great night's sleep. We opted for a room with a sea view, and the scenery was breathtaking as soon as we entered. Kushimoto is known as one of the top 100 sunrise spots, but unfortunately, the morning was shrouded in heavy clouds, preventing us from witnessing the sunrise.
GGeraldLim1Beautiful Ryokan! The room I stayed in had tatami floors and western beds. The doors slide instead of open outwards like they usually do. Toilets are relatively small, but the shower had great water pressure and temperature! However we did not shower much because.. We showered at the Onsen instead since we were there to spend time! The Onsen is tattoo-friendly as confirmed by the check in staff, and the water really had skin smoothing effects. Yukatas are available at lobby area for all guests, and level two has a restaurant with microwave and ice machine outside for your konbini meals. No view from the room, but that's fine cos the Onsen itself was worth a visit. Steep short hill up to the lobby, but if you drive then that's fine. Free to use outdoor BBQ area, but didn't have the chance to. Rooms were comfy, sleep was good with minimal disturbance. Side note: my underwear got stolen at the onsen and I never managed to find it back again but that's fine cos it was worth the Onsen experience. Stayed two nights here, no regrets, would totally do it again! Oh and Onsen area has got numbered lockers to store your belongings but not your undies!
HHajimihajimihajimi123The onsen (hot spring) was fantastic. For men, there were two large pools (inner and outer) plus three individual pools. It was rarely crowded; during the National Day holiday, there were usually only four or five people bathing at any one time, making it perfect for Chinese guests who aren't used to Japanese hot springs. Since the hotel doesn't have a restaurant, there's a large public area on the first floor where guests can heat up their own food in the microwave, have coffee, or read a book. I'd definitely go back again! 😁 (PS: I stayed at six or seven guesthouses throughout Japan, and this one had the most comfortable mattress and linens—much more comfortable than the newly renovated Marriott in Kobe. For a Fairfield brand, it was way above average. Lying on this bed after a tiring hike on the Kumano Kodo was so relaxing.) There's an island park near the hotel where you can watch the sunrise and see the sea (but the grass and trees are a bit dense, so you'll need to go with friends).
GGuest UserThe room was very spacious and traditional. The bathroom had a japanese bath which we appreciated very much. The monks were very welcoming and nice, they explained everything.
We also attended the morning prayer at 7 am. Overall it was a great experience.
The dinner and breakfast were delicious.
ЮЮрий555Grampus Shirahama A modest hotel right near the ocean. The room was clean, but the air conditioning was all dirty. I wouldn’t want to stay here in summer. The breakfast was nearly the same as in every other hotel in Japan, though the grilled fish was a bit stale. The dining room has a wonderful view over the ocean. The staff almost didn’t speak English but tried to help anyways. Plus: the hotel has its own onsen. Minus: no bathroom in the rooms, only toilets on the floor, no shower.
QQinzongdaochuwanSoaking in the hot springs here is absolutely top-notch! The outdoor pools are right by the river, and the water is wonderfully hot. With the cool air outside, it really creates that perfect outdoor hot spring atmosphere. Watching egrets forage in the river and seeing steam rise from the water, the ambiance is just incredible!
The rooms are a bit dated but still clean, and the breakfast and dinner buffets are quite decent. There are no convenience stores nearby, so for lunch if you're heading into the mountains the next day, you can order from the hotel or the restaurant next door. Though, you could also just make a few sandwiches yourself in the morning to take with you.😅
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