This is the best rest stop I’ve stayed at so far. There’s free parking and a 24-hour reception, so you can safely leave your car there. It’s also within walking distance to the city centre, which saves a lot on parking fees. When I stayed there, there weren’t many people, so it felt like having the whole place to myself. The bathrooms, kitchen, and common areas were quiet and clean, with no unpleasant smells, and someone came regularly to tidy up. The room was very comfortable as well. Highly recommended!
We washed and waiting our clothes to be dried in the dryer machine. It’s about room checkout time. The owner let us wait until the dryer completed, although it passed the check out time. We were grateful to her kindness and helpfulness very much.
Great location to base yourself for a few days of seeing Queenstown. (It really is that close.)
Nice and friendly staff at check in and throughout. Most helpful.
Ents included TV, books, games, couple of guitars, ocassional theme evenings. Couple of outdoor spaces.
Bathrooms are fine although if fairly or more than fairly tall, the shower heads are surprisingly low down.
I understand the difficulties with this given the time of year but a floor by floor deep clean is probably needed. Whilst I am no member of the fun police, having numerous notes across the place emphasising the need to keep noise down after 10pm, I can see why this might be a bit galling when the staff who live there alongside guests do not abide by this - especially when you have no idea who is a worker who is off duty.
Might be impossible given temperatures, but it wasn't ideal to climb into my bunk in the pitch black (other than the light from my phone) and find a cat sleeping there (honestly!) I like a cat but if I hadn't had my phone lit, I would never have known and would have landed forcefully on it. I actually found it quite funny but a lot wouldn't. All hell could have broken loose if I had landed on it. (Amusingly and no joke, I was watching Don't F*** with Cats at the time and had paused it while I climbed in. Perhaps it was written...)
Anyway, really nice spot and right for the price.
Cheers!
The hotel is in a great location, between the First Church and the train station, and more than 100 meters away from Countdown supermarket, which is convenient for shopping and can also solve the 90-minute parking problem. There is an elevator. The room is large, the kitchen is fully equipped with kitchenware, and the living room is very comfortable. The only problem is that the door hinge is too tight, which makes it inconvenient to open and close the door.
The hotel is very old and evrything is ok. But the location is excellent, just at the Octagon, very close to the St Pauls Cathedral. You can walk to The First Church, The Otago Museum, The Otago University and The Dunedin Railway Station. The Baldwin Street is 15 minutes drive from the hotel. Highly recommended if you plan to do some city walk.
It’s a vintage hotel, I’m surprised with the lift which is very old type of lift, the design very pretty and retro. Room is quite spacious for 4 adults. The heater is very powerful and strong. The hotel is located near to the town center and precinct street, just a few minutes of walk can reach.
Heartland has the ideal location - just a short walk from the heart of the city, yes the views from the King Chalet room was breathtaking. Thankful to be assigned a very nice corner room for my week’s stay. Interior of the room is kept simple yet comfortable. I had a most unforgettable stay!
Hotel with nice history, beatiful garden and relax zone.
In the hotel you can find bar and restaurant with nice food and fireplace. For guests is also available hot tub.
Room itself was small, with very old tv and basic facilities. It would be nice if the windows are clean also from outside because having birds dropping decrease guests general feeling about the room.
Facilities: There is a private bathroom, microwave, electric kettle, kitchenware and tableware, and all the facilities are very new.
Hygiene: The sheets are snow-white, the faucets and stainless steel trash can lids are polished to a shine without any marks, and the trash can is large enough. The carpets and towels were clean.
Environment: It has its own parking lot and parking is free.
Service: The service staff are enthusiastic, have a good attitude and are willing to help.
Great
117 reviews
9.3/10
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8.5/10
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GGuest UserThis hotel offers excellent service and boasts new facilities. The rooms are incredibly quiet, ensuring a very comfortable night's sleep. I highly recommend staying here when you visit New Zealand. The amenities are comprehensive, and the self-check-in and check-out process is very smart. It's definitely a top choice for accommodation during your travels.
AAnonymous UserGreat location to base yourself for a few days of seeing Queenstown. (It really is that close.)
Nice and friendly staff at check in and throughout. Most helpful.
Ents included TV, books, games, couple of guitars, ocassional theme evenings. Couple of outdoor spaces.
Bathrooms are fine although if fairly or more than fairly tall, the shower heads are surprisingly low down.
I understand the difficulties with this given the time of year but a floor by floor deep clean is probably needed. Whilst I am no member of the fun police, having numerous notes across the place emphasising the need to keep noise down after 10pm, I can see why this might be a bit galling when the staff who live there alongside guests do not abide by this - especially when you have no idea who is a worker who is off duty.
Might be impossible given temperatures, but it wasn't ideal to climb into my bunk in the pitch black (other than the light from my phone) and find a cat sleeping there (honestly!) I like a cat but if I hadn't had my phone lit, I would never have known and would have landed forcefully on it. I actually found it quite funny but a lot wouldn't. All hell could have broken loose if I had landed on it. (Amusingly and no joke, I was watching Don't F*** with Cats at the time and had paused it while I climbed in. Perhaps it was written...)
Anyway, really nice spot and right for the price.
Cheers!
SSafiyoooI had a truly wonderful stay at this retreat. The place itself is absolutely spectacular — very calming, beautifully maintained, and surrounded by breathtaking views. The deck is stunning, and it was the perfect spot to relax and unwind.
The owners were exceptionally friendly and went above and beyond to make me feel welcome and looked after throughout my stay. Their hospitality genuinely stood out. The dogs were lovely and added so much warmth to the experience. Breakfast was excellent, and the variety of teas available was out of this world.
As a female solo traveller, I felt completely safe, comfortable, and well cared for, which is something I value highly. The atmosphere is peaceful and nurturing — exactly what you want from a retreat.
The only minor downside is that it’s a bit far from the shops (around a one-hour walk). However, this was easily managed as Uber is only a 6-minute drive, and the hosts were also kind enough to offer lifts when possible.
Overall, an absolutely stunning place, and I would highly recommend it to anyone looking for a peaceful and memorable stay
SSusieSunThis is my first time staying in a fully self-service motel.
The guest's name will be written on the sign at the door. Simple and clear x
Facilities: Fully equipped with tableware, tea bags, microwave, and cups, all carefully prepared, but you need to bring your own slippers. This is the same in almost any hotel (in New Zealand)
The mattress is super comfortable and supportive. Very good sleep.
Hygiene: clean, spotless, satisfactory, cost-effective
Environment: Quiet residential area. I saw a kitten in the morning.
Neat, clean and bright
Service: Although it is self-service, because I arrived very late at night, the owner left a light for me, which was very warm.
Thank you also to Ctrip for your service. My phone card is a data card I bought but I couldn’t make calls. They helped me patiently communicate with the store and it was very timely!
PPeteryu0308A great spot for a camping experience!
**Rooms/Facilities**
* Rooms are spacious and spotlessly clean.
* Beds are comfortable, and pillows are soft.
* Facilities are modern and well-maintained.
* Bathrooms are bright, clean, and have ample hot water.
* Enjoyed beautiful views and excellent natural light.
**Service/Staff**
* Staff are friendly and welcoming.
* Employees are helpful and professional.
* Check-in/check-out at the front desk was quick and efficient.
* Appreciated the thoughtful service, like proactive assistance.
**Dining/Breakfast**
* Breakfast offered a varied and plentiful spread.
* Ingredients were fresh, and the food tasted delicious.
* The restaurant environment was comfortable.
**Location/Transportation**
* Convenient location with easy access to transportation.
* Close to attractions, stations, or shopping areas.
* Plenty of dining options nearby.
ZZongyouyangguang1970The hotel is full of old-fashioned Scottish style. The first floor is a bar, restaurant, and a casino. The front desk clerk is very funny. He often drinks and chats in the bar. He will come over if you need anything. The corridor and stairwell are full of old-fashioned style and very romantic. The room is not big, with old-fashioned doors and windows. There is free parking. It is in the city center, Bajiao Street, the old train station, and the oldest church are all within a 5-minute walk. There are two different national chain supermarkets, Countdown and New World, within a 10-minute walk.
GGuest UserHeartland has the ideal location - just a short walk from the heart of the city, yes the views from the King Chalet room was breathtaking. Thankful to be assigned a very nice corner room for my week’s stay. Interior of the room is kept simple yet comfortable. I had a most unforgettable stay!
GGuest UserKitchen supplies could be improved, because there was no dishwasher and no range hood installed for ventilation, plus there was a scary sign ordering travelers not to cook fragrant food. Travelers arrive from all over the world with different food habits, so not sure what's considered unacceptable to cook. The electric cooking stove was old and kind of broken. The windows have no screens so it was difficult to leave them open without insects crawling in and we got multiple mosquito bites. Room on the small side for families as there was no separation. We appreciated the free washing machine and dryer, and detergent cost NZ$2.
GGuest UserThis is the best rest stop I’ve stayed at so far. There’s free parking and a 24-hour reception, so you can safely leave your car there. It’s also within walking distance to the city centre, which saves a lot on parking fees. When I stayed there, there weren’t many people, so it felt like having the whole place to myself. The bathrooms, kitchen, and common areas were quiet and clean, with no unpleasant smells, and someone came regularly to tidy up. The room was very comfortable as well. Highly recommended!
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