The hotel environment is quite good. Each room comes with a dedicated parking space, which is great for families. The rooms are spacious, clean, and tidy. The kitchen equipment is limited and quite basic. I highly recommend the breakfast place right outside the hotel, Pembroke Pâtisserie – it's absolutely delicious!
Clean and comfy bed, but expensive stay for what was effectively a shed… it often felt that there were not enough toilets, with long queues for the bathrooms on all floors in the morning and at night.
Room facilities: The triple room was a bit small, and the window on the first floor didn't get much natural light (it faced a wall). We found some dander and hair on the beds, though not a lot.
Service attitude: The staff at check-in were very friendly. The hotel is spread out like a 'resort' with many buildings. Staff marked our room location on a map and showed us how to get there (it wasn't far, just a short walk of a few dozen seconds). Both check-in and check-out were very convenient.
Hotel location: You have to walk up a small slope to get to the hotel, but it's not too tiring. The overall location is good (very close to the skyline) and it's very quiet. It's also not far from the town.
This was my second time staying here, and it was just as good as the first. The chalet was different from my previous stay, but the quality remained excellent—clean, comfortable, and well-maintained. The experience was just as enjoyable, proving that this place is consistently reliable. Will definitely return again!
Polite staff and central location in Queenstown ( 5 minutes walk to city center). Amenities include free WiFi, laundry, a garden, hot tub, and bike access. Rooms were cozy but basic. The communal kitchen space was organized and easy to use. The sauna is the reason I will book again when in Queenstown. 🥰
It's alright, about a 10-minute drive from where you can see the penguins. The only downside is that the kitchen utensils are a bit sparse – not even a single knife, just one pair of scissors. I'd suggest the hotel at least provides a knife set. Also, there were only two hangers, which wasn't enough. The bed was quite comfortable. The water pressure was very low, so I didn't even bother showering that day.
The room was very clean, and the shared kitchen area was decent. However, the laundry room was really dirty! It felt like it hadn't been maintained in ages, and you needed to pay with Apple Pay. The toilets weren't super clean either, but for a campsite, it was actually pretty good. Definitely bring slippers! The lake nearby is even better than Lake Wanaka, and there were lots of campervans, so it had a lively atmosphere.
A very retro and stylish hotel. It is indeed very old, and the facilities are also very old. The traces of time can be seen everywhere, and the bathroom is also very small. But its biggest advantage is that it is in the city center, very close to the most popular and beautiful station, the Octagonal Square, and other places. There is a bar and restaurant downstairs, providing breakfast and dinner. In addition, the price is also very cost-effective. It depends on your opinion. It depends on each person's choice.
69 reviews
7.3/10
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