Posted on May 11, 2026
Guest UserThe stay was pretty average overall. The location was decent and the basic facilities were okay, but nothing really stood out in a positive way. The room was acceptable for a short stay, although there were some small details that could definitely be improved to make guests feel more comfortable.
The atmosphere was fairly normal and the experience was neither particularly good nor particularly bad. Staff service was okay, but there is still room for improvement in terms of communication and efficiency. Cleanliness and amenities were acceptable, but not especially impressive.
Overall, it’s an alright place if you just need somewhere simple to stay for a short period, but I probably wouldn’t consider it memorable or exceptional.
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Price per night from:CAD 137
Posted on Dec 7, 2024
Minhua
Great stay! But it is a pity that the bath water temperature is too low. Because it is supplied to the entire hotel, the water temperature cannot be adjusted. The other accommodation experiences are great!
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Price per night from:CAD 199
Posted on Feb 15, 2024|Basic Studio Suite
Guest UserVery friendly and helpful staff that went above and beyond to take care of my family. Thank you.
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Price per night from:CAD 96
Posted on Oct 9, 2025
Guest User
Very interesting hotel with history. Visited every floor to check out background of the hotel. It was like a museum. Good 5 min walk to Mortgage event ctr. Resturants & pubs around. No parking facility for hotel but parked bout 5 min from place on W. Monroe where you can go in and out. Some parking facilities you can't go in and out for one price. Yes I would stay their again as the staff was very friendly & easy to talk to.
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Price per night from:CAD 156
Posted on Sep 29, 2019
TONGQIVery new hotel, the bed is very comfortable, the bathroom bath is also very large, the room is large, the lighting is very cozy, the location is in downtown, the parking lot is not free for about 20 knives overnight, breakfast is Starbucks & Bistro cooperation, Not a proper dinner, it is okay to eat light breakfast. Good value for money!
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Price per night from:CAD 229
Posted on May 6, 2026|Standard King
QiuchunwuFacilities: Well-equipped, cozy, comfortable, and pleasant.
Cleanliness: Spotless, tidy, and aesthetically pleasing.
Environment: Beautiful, pleasant, and scenic.
Service: Excellent attitude 👍, I'll definitely stay here again next time I visit.
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Price per night from:CAD 205
Posted on Oct 13, 2025
Guest User
I am pretty flexible with hotels I stay in because I actually enjoy different experiences. I would struggle to find something good about this booking. The gentleman at the front desk did his best to make all the issues right and did apologize for not checking the booking before he told me that I couldn't check in. He put me into the first hotel room but after I walked past the first guy outside my room who was inebriated at 6:30am I went into the room and none of the lights worked. I then went back to the front desk and was assigned a new room. Still attempting to keep an open mind while walking past the dirty grounds I had to ask a gentleman to move out of the stairwell while he was snorting a white substance. I got to the next room and turned on the light switch, and the lights were flickering. I went through a mental checklist to see if I felt safe to stay there and came up with a resounding no. I was truly worried about my car in the parking lot. There was a large amount of people hanging around outside of the hotel even with it being an early morning. The room had torn furniture, stains on the carpet, walls that are banged up, and the bathtub was just rough. I did not feel comfortable leaving anything in the hotel when I went to work and then p proceeded to cancel the rest of my reservation.
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Price per night from:CAD 72
Posted on Mar 10, 2026
Guest User
Charming Nostalgic Vibes and Excellent Staffing
I had a wonderful stay here and was particularly impressed by how well-managed the property is. The check-in counter was appropriately staffed, and the friendly team made the process seamless.
Since the hotel is quite large, the staff provided a map of the vicinity and very clear instructions on how to reach our room. Even though our room was located quite a distance from the reception, we had no trouble finding our way. Parking was consistently busy, but despite the high volume of cars, we were always able to find an available spot without much stress.
We absolutely loved the room! it has a beautiful nostalgic feel that manages to feel classic rather than ”old.” It was spotlessly clean, the beds were very comfortable, and the bathroom was huge.
We didn't utilize the balcony since it faced the parking lot, but I imagine it would be lovely to crack open for some fresh air during the summer.
One minor disappointment was the amenities. They provide Salt & Stone products, which we love, but unfortunately, the shower and bath gel hadn't been topped up prior to our check-in. It was a shame we didn't get to use them, but it didn't overshadow an otherwise great stay.
Overall: A great blend of character and efficiency. I’d definitely stay here again!
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Price per night from:CAD 474
Posted on Nov 20, 2025
Ian Platts
Had a great stay here. Room was great, check in easy, breakfast good. Arrived in a rental which we had to return to the rental centre- hotel arranged for us to be picked up by lyft and were very helpful keeping us informed via whattsapp as we didnt have a us phone number. After checkout we had 6 hours to explore Phoenix/Tempe and they stored our bags for us. When we returned to collect our bags, they then aranged a Lyft to the airport. Fantastic service. Will definately stay here again next time we are in Phoenix. One more thing- if you are staying in Phonix check out the Hall of Flame fire fighting museum. Fantastic exhibits from all over the world throughout history but the most poignant must be FDNY Rescue truck 4 involved in 9/11 during whcih sadly all the crew perished in the line of duty.
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Price per night from:CAD 122