3-Star Hotels in Hawaii, United States

A very retro American country hotel. I was a little worried about the poor hygiene and facilities when I read the reviews on Google before, but the final stay experience was far beyond my expectations and I felt it was worth the money. Facilities: Very retro, like something from an old American TV series, but there are no faulty facilities. If you need hot water, you can ask the front desk for a water heater. Hygiene: I always see that there are bugs because it is very close to the sea and greenery. There is no air conditioning in the hot season, but we didn't feel it when we stayed during the Spring Festival. It was very suitable. Environment: Superb, you can see the sea and swimming pool as soon as you open the door. The location is also very good. It is not far from the airport or the volcano. You can also go for food soon after leaving. Service: Very good, there is reception even at night and they are very enthusiastic to register the license plate. The parking lot has limited parking spaces. If it is full, you can go to the big 🈳 muddy field diagonally opposite to park. In short, it is highly recommended

It is a capsule hotel, so it is less private than a regular hotel, but more so than a hostel. You have a partition, so other guests can't easily see you when sleeping. Now, this is on the 14th floor, and the view is pretty good from the lounge. It's pretty easy to book, and has a decent bed, charger and tv. I didn't see AC controls in the pod, but it cooled down at night. Also, bring earmuffs and sleeping aides if you are easily bothered by other people making loud noises when you sleep.

The location was good, and parking registration and use were convenient (for a 2-night, 3-day stay, I paid a reasonable 2-night rate. Other accommodations charge 3-day rates). The 24-hour desk made check-in and check-out very convenient. However, having to go through the lobby floor and alternate between the hotel elevator and the parking elevator was inconvenient. Amenities are charged separately per night, and a security deposit is required. Accommodation quality was based on my experience in the room I booked. The bed was comfortable, the refrigerator was larger than expected, there was a microwave, the air conditioner was noisy but worked well, and there was a coffee pot. The mini kitchen had a built-in induction stove, but it was dead, so I couldn't boil water. The pots were small, and there was no bottle opener. The lack of ceiling lights made it dark, and the thick carpeting made it difficult to walk in with shoes on, which didn't feel very clean. Considering all the factors, I'd give it a 4.

In the hotel's restaurant. We had to wait some considerable time to be attended to, we ended up seating ourselves, getting our own menus and water, whilst the sole server juggled his other responsibilities. After a very ordinary fish & chips meal, with the thinnest fries we've ever seen we received a bill for the equivalent of AUD $90 to which not only had a 4% kitchen charge been added but additionally a further 18% service charge. Neither the meal or service justified this charge in any way. We left what we considered to be a fair and reasonable payment which more than covered the cost. For the AUD$ 75 cost we could have fed four people with a far better quality meal. We had been unable to use our drinks voucher in the restaurant, so after the meal we went to the bar in the same hotel to use our vouchers to get a drink. Whilst there a very disgruntled server from the restaurant and some random woman from the bar came and accosted us, snatching a jam jar of tap water we had brought round with us to finish at the bar. We were basically accused of stealing a jam jar of tap water whilst sitting at a bar in the same hotel, as paying guests! A waiter from the restaurant hung around the entire time just to ensure he got his jam jar back! Next morning we loaded our own cases onto the free shuttle bus. The driver tried to dismantle our cases, we asked him to leave our cases to allow space for other guests & we wanted them to stand in the luggage space adjacent to the rack, as they had done on the way to the hotel. The driver began shouting at us, threw a tantrum & went to get his boss, who came out & saw no issue with our cases. The driver then began driving recklessly, racing round corners and braking heavily. Guests had to tell him to slowdown and stop driving dangerously. He then made all the guests remove their own bags unassisted after we informed him his behaviour certainly did not warrant any tips! A shocking & horrible end to our holiday & not a very good advertisement for the USA Dreadful tipping culture of entitlement even if service does not warrant it! .

The room is OK, with a balcony. The hotel pool is beautiful, with live musicians every night. Go out and cross the road to the beach 🏖️, the sunset is super beautiful. The hotel staff are warm and thoughtful. We forgot to bring toothbrushes, and the front desk immediately found them. The waiter at the pool bar also has a good service attitude 👍

Tremendous space & person! I arrived late (after 8pm) as a surprise for my Family Reunion & so after dinner. The caretaker met me kindly after I got into the door (clear & simple instructions were given) to help me to get my bearings, carry my 2 carryons to my room & lead me to my room. He also provided a cold bottle of water, MUCH appreciated! I found the place to be very clean, spacious & well-organized with simple instructions in the bathroom, kitchen & shared spaces. I appreciate the simplicity & cleanliness, while still giving me my space! TY again for this last-minute booking that turned into a true treasure for myself as an introvert needing space, cleanliness & simplicity. Mahalo & May ke Akua bless U always! Dawn

This is a very distinctive homestay! A few minutes drive from the Volcano Park, the environment is quiet, away from the hustle and bustle, frogs and birds call, like living in the forest, the bed is very large and comfortable, and the sleep is very sweet!

Next to the beach, there is a breakwater for playing in the sea. The location is very convenient. There is a hot spring pool in the swimming pool, which can be used as a hot spring by the elderly. There is also a free laundry room. However, the hotel facilities are a bit old, the windows cannot be opened, and the fresh air blower and air conditioner are very loud. They must be turned off at night, otherwise it feels like sleeping on an airplane.

So, there were no toiletries and they did not provide though we requested - simple toiletries like toothbrush, tooth paste and razors. This was unlike other hotels which we stayed in O'ahu and Kauai, they were given upon request and given daily knowing that you have requested the 1st day. The pillows were soft and when we requested for them, they came back with 'unavailable', though they managed to get them the next day. The room was made, except for the beds (interesting) and cup was not washed though we left it soaked by the basin for the ease of the housekeeper. The counter that provided beach towels closed by 5pm? The pool is quiet and dead. Haha. Its an average stay.