Every is good. Front desk staff is very polite and helpful. The location is best for traveler who arrive at the airport late at night. It has a covered walkway from the airport to the hotel. You will never get lost for sure. Once you arrive at the airport and pick your bag from the baggage claims, you will see a signpost to the hotel. Super convenient and safe. (Unfortunately, I visit this hotel when there’s kind of construction so the water is affected and unclean at that time. But I know if I visit here again at the right time, it will be very best experience)
The housekeeping staff was very helpful. The room was clean and spacious.
We were in the building across the river. Member of party was not able to walk to breakfast area and the parking area was severely lacking enough spaces (not to mention hard to maneuver in). So we were never able to take advantage of the complimentary breakfast.
The parking area for the room itself was small. There were cars having to park wherever they could.
The kids really enjoyed the geese and ducks and other critters we saw in the area. By being on the first floor, we were able to enjoy the animals up close. And we enjoyed being next to the river. It was very peaceful.
The room that I booked was not what I received upon checking in. I had paid for 2 queen sized beds but gotten 1 queen and a sofa bed. Front desk informed me that they were out of 2 queen beds and sometimes third party apps uploads incorrect information. Service recovery was not the best. Credits were offers but that does not reflect the price differences between the two types of room. Not to mention that decision was made purely for the fact that I was promised 2 queen beds. Overall, hotel was okay, just not what I had in mind.
Everyone was so nice. The employees treated you very nicely. I checked in and went to my room. I found out my door did not close all the way. I would close it, but it would not latch. I went downstairs, and the mantainence man was right there, and he went up with me to fix it. Everything was clean, even the bedding. The bathroom was clean, but when I was getting ready for bed, I saw an ant on the counter in the bathroom. I did not think anything of it and killed it and went to sleep. The next morning, I was getting ready in the bathroom, and I found 2-3 ants on the counter. I killed them, but I was gone all day. I stayed a total of 2 nights. When I came back for the night, I went to bed. The next morning, I took a shower. The water pressure was not good. The hot water and the shower were awesome but could use more pressure. Once again, getting ready for the day and this time, there were ants all over. They were going up the walls on the ceiling. I am not sure if something was spilled on the walls, but it looked like they all were going towards one spot. That's what led me to believe that. So I moved all my things and got ready in the foyer where there was a mirror. I was leaving that morning anyway, so I figured I would tell the staff. So I checked out and told the front desk, she just said ok.” I thought she would take it seriously, but she did not. I stayed in room 411. Very nice room. Just check for ants. The breakfast was free for both days. I was told the owner was giving free vouchers for breakfast. I thought that was awesome. Overall, good stay.
Discover the Vibe at Aloft Memphis Downtown – Where Style Meets Southern SoulRecharge your routine at Memphis’s boldest lifestyle hotel, steps from Beale Street, FedEx Forum, and the Rock ‘n’ Soul Museum. Our Sassy-Savvy inspired rooms feature city views, ultra-comfy platform beds, plug-and-play tech, flat-screen TVs, rainfall showers, and free high-speed Wi-Fi.As night falls, the energy rises at our WXYZ® bar—serving handcrafted cocktails, small plates, and Mood media music vibes. During warmer months, head up to our seasonal 901 Rooftop for skyline views, drinks from WXYZ, and unforgettable vibes.Looking for fun? Hit our Topgolf Swing Suite or unwind in the theatre room. Whether it’s business or play, Aloft Memphis Downtown is your ultimate urban escape. Book now and feel the vibe
Hands down best breakfast so far on our trip. Many options. Comfortable bed and room temperature. Love BW soft pillows. Did have issue with shower water not staying hot and water does not drain properly. Beautiful foyer and breakfast area. Nice pool and fitness room.
Although our trip was brief (overnight) , just coming through from VA to TX. I love the idea of having a nice and clean place to rest and sleep at! Staybridge at Mt. Juliet fits the bill! It was conveniently off the highway, absolutely comfortable and clean . It also had the full sized fridge that we could put our perishables in. Will definitely will be staying in another Staybridge location for our trip to and from my next medical assignment.
Perfect everything!!! The location is close to everything walking distance.
The room was big and spacious. I reserved for three people and it had even more sets of towels. It was clean and beds were very comfortable.
Breakfast was included with many fresh options. Parking is extra but a good price. Would recommend it
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GGuest UserBreakfst was excellent.
Location was very good.
Sink drained very slowly.
Bath light took several minutes to reach full brightness
LLoreeann32Everyone was so nice. The employees treated you very nicely. I checked in and went to my room. I found out my door did not close all the way. I would close it, but it would not latch. I went downstairs, and the mantainence man was right there, and he went up with me to fix it. Everything was clean, even the bedding. The bathroom was clean, but when I was getting ready for bed, I saw an ant on the counter in the bathroom. I did not think anything of it and killed it and went to sleep. The next morning, I was getting ready in the bathroom, and I found 2-3 ants on the counter. I killed them, but I was gone all day. I stayed a total of 2 nights. When I came back for the night, I went to bed. The next morning, I took a shower. The water pressure was not good. The hot water and the shower were awesome but could use more pressure. Once again, getting ready for the day and this time, there were ants all over. They were going up the walls on the ceiling. I am not sure if something was spilled on the walls, but it looked like they all were going towards one spot. That's what led me to believe that. So I moved all my things and got ready in the foyer where there was a mirror. I was leaving that morning anyway, so I figured I would tell the staff. So I checked out and told the front desk, she just said ok.” I thought she would take it seriously, but she did not. I stayed in room 411. Very nice room. Just check for ants. The breakfast was free for both days. I was told the owner was giving free vouchers for breakfast. I thought that was awesome. Overall, good stay.
GGuest User'Superfirstly', this La Quintas has the most amazing staff; above and beyond assistance, friendly, welcoming, kind and I mean EVERY staff member we encountered from desk to behind the scenes who we passed in the elevator, arriving at work, EVERYONE!!! deep appreciation to staff members, Diamond who literally 'concierged' us in, and was in charge of our floor and, Kumani who lent us an umbrella, Tracy who was so kind when he came to attend to the TV that was in fact working, the Check in staff on the afternoon of the 27th July who gave great advice and the staff member who brought us additional toiletries we required. (edit) one super comfortable pillow out of the 3 on each bed and a firm, comfortable mattress - perfect for us.
Firstly, it was practically, fantastically 10 minutes' walk into Downtown via the John Seigenthaler Pedestrian Bridge for sights over the Cumberland River of Downtown and the Nissan Stadium. It's been modernised compared to La Quintas elsewhere, but do not order the Onion Rings at the bar (horrid)! the 'dry rubbed wings' were great! Otherwise, the bar and seating/lounge area is welcoming, but I never tried the breakfast.
The car park was easily accessible and one of the best prices in the area. All in all, our experience at La Quintas in Nashville, Stadium contributed positively to our overall fantastic short stay and hopefully, building works (no noise) across the way will be complete when we stay again in the future.
RReedPWe have stayed here multiple times in the past 5-10 years, so we *thought* we knew what we were going to get.
It's summer in Nashville, so I'm somewhat ok looking the other way with the building and room feeling humid. The room as a whole was fine; comfortable bed, fridge, microwave, fairly comfy chair & ottoman. The minor things are just confusing and concerning that this once Awesome hotel is trending down.
🚪the key card on the door was busted! Sliding in the card was the MOST FINICKY OF ALL TIME, giving us problems. One time the key card slid all the way in, eating the card. Maintenance came to retrieve the card. No fix was made, we were just told to be careful.
🪟 The sunshades behind the window curtain was janky AF, the left side was down but wouldn't move (the cord had been removed and tucked at the top). All while the right was up without a way to get it down, except to pull it. But when I did that, I realized why they had it up and the electric motor turned off... It didn't go all the way down and was shredded. 💧The sink is backwards, hot water to the right & cool to the left. 🌡️ The thermostat was broken. While the room was kept cool, it was uncomfortably cool with it being humid. It was humid enough that the furniture had a tacky feel to it.
Did the room work for us, yes. Were all the small things adding up make us consider that our next trip will be booked elsewhere, also yes.
GGuest UserGood for family. Room size was good. Although hotel is at roadside, rooms are away from road, hence quiet. Hotel is also by the river and room balconies face river which is nice. One swimming pool is with slide and waterfal. Second pool at other end of the hotel is also nice. Breakfast is basic. It worked well for our family. In front of hotel, there is a stop for free public nostalgic bus (Blue line trolley) that takes you down to Gatlinburg center in a few minutes(Aquarium is last stop), comes at every 15 min. Otherwise it’s 15 min.walk to the city center.
~~ Heather ~A wonderful hotel located just a few minutes from downtown and Broadway. Our room had a great view of the city, which I really enjoyed. It's a great option for those who like a little peace and relaxation in between wild extravaganzas on the main strips. The shuttle driver was very friendly and the service made it easy and convenient to get to and from Broadway. If you're looking to venture out to other areas or at different times than the shuttle runs, you'll find it's also very easy to get an Uber and pretty affordable. It is also very easy to get to from Nashville Airport or to get on the highway to head to Memphis. The first morning we had breakfast downstairs, we were given a breakfast menu with four options including an omelet, breakfast sandwich, or waffles. I ordered an omelet, which came with home fries, for $13.99. The second morning was buffet style with grits, oats, scrambled eggs, meats, home fries, and some sort of spinach and egg white quiche. The buffet was $14.99 per person. While the food was decent and it did work for convenience while waiting for the rest of the group to get up and going, there's not much to rave about. I will mix it up and try other options next time. I didn't get a chance to try the other restaurant in the hotel, but maybe next time. Overall, it was a great stay I would choose again.
Ssherj102This location was easy and accessible to everything The hotel is beautiful. The employee team members we encountered are very kind.
I needed it for my trip. Issue I had was the toilet kept running even after me jiggling the push button. I did talk to the front desk representative. Her name is Jamie and she did send an engineer upstairs. When I return back to my room, it appears to have been corrected however, as soon as you flushed the toilet Continue to run. So I talk to her again and she did tell me that the engineer told her that the mechanism inside I am assuming the ball and chain needed to be changed. Therefore, she suggested or asked if I wanted my room to be switched. Since I did not because I was leaving the next morning, she offered to comp half my stay. When she realized that I booked through a third-party, she told me that she could give me the equivalent in points from Hilton. She also comp the parking fee for my car. All in all, it was a nice visit. I just want to make sure that room 301 issue is rectified because it is extremely annoying when the toilet will not fill and stays in a continuous run mode for hours. 
JJEN_老师Had a great experience. We stayed to go to a concert in Nashville and it was perfect. The evening snack time was a wonderful treat, showers were awesome and the beds were super comfortable! Would absolutely recommend it!
ММакс МаксовOverall, the hotel appears to be well managed, and it was nice to see the staff working together and supporting one another. I especially appreciated not having to wait several hours for check-in, which made the arrival much smoother.
During my stay, some areas of the floor were under renovation. While this is understandable, there was a noticeable smell and visible signs of ongoing work, which slightly affected the overall impression.
The room itself felt quite cool, and there were a few small details that could be improved. The coffee machine wasn’t working, a hair dryer was not available in the room, and there was a noticeable draft coming from the window. I also noticed a black hair on the bed upon arrival. On a positive note, an iron was provided.
One thing I did appreciate was that coffee and tea were available in the lobby most of the time.
For a 4-star hotel, 🫣🫣🫣
Overall, this hotel could be a good option if alternatives are limited, and with some attention to details, it has the potential to offer a more comfortable stay.
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