2-Star Hotels in Shaanxi, China

Nice hotel with very friendly, helpful staff that were very attentive to our messages on WeChat. They helped us plan our visits to the Terracotta Army site (can get there by metro and bus 613) and Mount Hua (high speed train from Xianbei). Nice room with good facilities. Shower head was a little faulty and some water leaked out of the shower/toilet basin area into the main room, but otherwise no issues. Free self service laundry provided, and free bottled water available at reception. Good heating, comfortable beds. There was a large window but no view. Good location, a short walk from the metro. It is a little hidden down an alleyway when you first arrive but the hotel provides clear instructions on how to find it and there are lots of signs to point you in the right direction.

This hotel is absolutely perfect. This is my fourth time staying here, and every single time it feels like coming back home. The staff are incredibly kind and welcoming — from the receptionist to the cleaning lady, everyone is always friendly, helpful, and respectful. The place is spotless, very clean, and has such a chill, peaceful atmosphere that makes it easy to relax. Everything is well taken care of, and you can really feel the attention to detail. I always have a great experience here and will definitely keep coming back. Highly recommended. 这家酒店真的非常完美。这是我第四次入住这里，每次来都有一种回到家的感觉。 酒店的工作人员都非常友好和热情，从前台到保洁阿姨，每个人都很耐心、贴心，让人感觉特别舒服。房间和公共区域都非常干净整洁，环境安静、放松、很有氛围，非常适合休息。 酒店管理得很好，细节也做得很到位。每次入住的体验都非常棒，以后一定还会再来，强烈推荐！ 爱啦！😍

The new branch is really good with clean room, enough space for 4 people. It is near the center and close to train station. It is equipped with towels, kettle, ... To sum up, this is a good hotel and worth the money.

This hotel is excellent! It's tucked away in a quiet spot but still close to everything. The cleanliness is top-notch, making for a very comfortable stay. There are tons of great food options nearby, and it's also conveniently located close to the Drum Tower and a subway station. Unfortunately, I had some inconsiderate neighbors who smoked in the bathroom, but there's not much the hotel can do about that. The front desk service was fantastic though; they were very responsive and helpful with any issues. I'd definitely stay here again.

I don't usually give a low rating. First, I arrived early, around 6:15, due to my flight schedule, and no one was available to check me in. I understand that at this price point, I can't meet the standards of hotels like Home Inn and Hanting. Second, during check-in, an older woman asked me to give a good review, claiming she had a window. My reservation stated that rooms come with or without windows, but not all have windows. But if I were to give a good review based on that, who knows if yours truly doesn't have windows? Third, the cleanliness was terrible. There were price tags (for damages), and there were cigarette burns all over the floor, including on my slippers. Those were intentional burns, not accidental. Fourth, the amenities were just average: a stool, a table, and two bedside tables—simple, average-looking ones. An ashtray would be a plus, but I doubt customers would burn the floor. They even paid for the compensation, but they didn't even replace the wallpaper. The bathroom faucet was broken. Fifth point: Service. It can be said that there is no service. The cleaning was not done on the first day. I don't know why. The tourist next door did the same. The cleaning sign was put up at 9 am, but it was still not cleaned at 2 pm. I also thought that I should just forget it because I was alone. But when I came back the next day at night, I saw that it was indeed cleaned? I almost used up the soap. There was only a little left, but they didn't replace it with a new one. They also didn't put out a new toothbrush. Do you think I have to use it all before it's gone? I can't even think about the sheets and quilt covers. At least they didn't make them up. The most annoying thing is the shampoo and shower gel. They were almost gone when I checked in. They were flat. They didn't refill them during the two nights I stayed. I even had to use that small round bar of soap to take a shower (I used it for two nights). It seems that this hotel either has problems with its internal management system or is extremely short of staff.

This hostel offers fantastic value for money. It's spotlessly clean and comfortable, and the service is incredibly thoughtful. The owner is wonderfully warm and approachable; she's always patient when answering questions and proactively anticipates guests' needs, making everyone feel completely at ease for a truly pleasant and worry-free stay.

Transportation: The hotel is located in the city center, closest to the city wall, followed by the Bell Tower, Drum Tower, and Muslim Quarter. The subway is a ten-minute walk away, and bus stops are even closer, making it very convenient to get anywhere. Environment: The front desk told me it's an ancient building, so the entire hotel is filled with an antique charm. The room decor is also very cozy. Hygiene: The bedding is very comfortable and clean. The room I booked has a very large bed, easily accommodating a family of three. Service: The hotel staff provides excellent service; they are all very enthusiastic when you see them. They also recommend good local restaurants and attractions and generally resolve any issues you might have, which I really appreciated. Xi'an truly lives up to its reputation as a thirteen-dynasty ancient capital, with a rich historical and cultural atmosphere. The hotel is also situated on a pedestrian street with a strong cultural vibe. This trip was fantastic, allowing me to experience the warmth of the Xi'an people and its rich history and culture. I loved it, and if I bring my family here for a trip in the future, I will definitely choose this hotel again!

This accommodation offers a free shuttle service from the airport’s domestic terminal, even as early as 3 AM, which is very convenient. The hotel is located in an alley just about 5 minutes from the airport, making it a good option for a quick nap or a short rest between flights. However, the room was not very clean, there was a noticeable smell of smoke, and the staff had limited English skills, which made communication a bit challenging. Overall, it’s a practical choice for a brief stay to rest and refresh before your next flight, but don’t expect too much comfort.

”The location is amazing! The subway station is just a 5-minute walk away, and there are noodle stalls and hot pot restaurants recommended by locals nearby. After eating, you can just walk back to the hotel to rest. The room is well-insulated, so we played until the early hours without being disturbed. It's a great value for money! The owner was super helpful and drew a map for us. The pitfall avoidance tips were better than a navigation system. Highly recommended!”

Very nice hotel with easy access to the North Xi'an train station. The staff were very accommodating and made it easy to stay there.