The Waldorf Astoria Hotel is a Ctrip Gold Diamond-rated hotel that puts customers first, with a Ctrip rating of 4.8 which is great. In this hotel, everyone from the door concierge to the front desk, to the restaurant, to the guest rooms will pay attention to the customers. Their eyes tell you that they know you are coming, but they do not disturb you but make you feel treated. . 1. First-class hygiene: The hygiene of the Waldorf Astoria Hotel is super clean. You can feel that the standard of room service is very high and the room staff are well-trained. Their hard work has achieved the ultra-high hygiene standards of the Waldorf Astoria. The diligent and conscientious attitude of Master Fu and every other cleaning staff made me feel that history is created by the people. 2. Excellent front desk service: Jasmine and Amor, the front desk staff during check-in, were very polite and enthusiastic. They upgraded the room. Jasmine also personally helped carry the luggage to the room. Later, when I checked in many times and checked out, every female and male front desk staff I met, including those who knew their names and those who didn’t, including Jasmine and Alyssa, were patient, thoughtful and courteous. 3. The hotel's private concierge service is efficient and fast: The hotel has a private concierge service, which is not available in other hotels. After adding concierge WeChat, they will reply and coordinate as soon as possible if you need anything. This is a way to provide quick, efficient and comprehensive solutions as soon as possible. 4. The restaurant on the 6th floor of the hotel has a unique design: there are two integrated shapes of ethnic musical instruments and Western musical instruments on the sixth floor. There is also a piano shape made of metal wire. The catering service pays special attention to customers' feelings and opinions, and the service staff is very active in meeting every little request you have. 5. The hotel's facilities are of ultra-luxury design: the room design is relatively novel. I really like the long writing desk, the smooth-moving long chair and the electric lifting curtains. Sitting in front of the writing desk, the curtains slowly rise, and the scenery outside jumps into the room. The eyes are a very pleasant experience. The light green carpet and sofa are combined with pine-colored floors, walls and furniture. The color combination is soft and bright. It is decorated with bright orange writing pads, pencil cases and note holders on the desk. The colors are all earthy yellow warm colors, creating a warm home. Livable feeling. The black floor tiles and wall tiles in the bathroom belong to the cold color system, perhaps to reflect the contrast between cold and warm. However, since it is a dark bathroom, although the lighting arrangement is better, I personally feel that it is still a little dark and not bright enough. However, the cloakroom is large and bright, with plenty of space for luggage, which is very convenient and friendly.
Excellent
159 Reviews