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We were so glad to see this fully renovated hotel open in time for our visit to the Heidelberg Christmas Market (original opening date was projected for the end of December). The Hilton Heidelberg is an incredible facility, surpassed only by the amazing team working to provide the best possible experience! We have never been so graciously welcomed by so many on the team, including the General Manager, Remmie. Margarita and Katerina took great care of us during check in and were even able to upgrade us to a Junior Suite - what a welcome surprise! After settling in to our room, we had the pleasure of meeting Lubeth in the Executive Lounge who took care of every need and made us feel so welcome - always with a smile! The management team is definitely committed to hiring the best, but they are also clearly committed to leading by example. Vladimir (the restaurant manager) made a point of introducing himself and checking to be sure we were enjoying our stay and Sonja was so gracious when we were visiting the restaurant. Brent stopped by while we were in the Executive Lounge to be sure we were enjoying our visit and asked if there was anything he could do to help. Tim (a Heidelberg local) took time to share some of his favorite spots around town, as well as the hotel amenities and make sure we made the most of our time in town! I cannot remember another hotel stay where I could name more than 1-2 people on the staff - this team truly made us feel welcomed and valued! Thank you for a such a great experience!

Vrij groot van de bekende keten Mariott gelegen aan de oevers van de Neckar in deelgemeente Bergheim dat we voor 1 nacht geboekt hadden. Wij hebben vandaar de wandeling gedaan naar de Mittlerbrücke en terug en ik moet zeggen dat is wel meer dan 10.000 stappen, m.a.w. toch een stevige wandeling. De kamers zijn zeer ruim en van alle comfort voorzien. Er is ook een (zeer koud) zwembad, sauna en fitnesszaal. Het ontbijt, bij goed weer, kan je buiten nemen aan de Neckar, een echte meerwaarde. Het restaurant van het hotel maakt gebruik van hetzelfde terras. Parking is ondergronds en zeer ruim maar niet goedkoop. Mariott verstrekte de service die je er mag verwachten. Het werd een luxueuze start van onze city trip aan Heidelberg.

Close Proximity to Heidelberg Hauptbahnhof (train station, just approximately 8 minutes walk). I am amazed at the complete furniture, even microwaves to cook our breakfast for the following day. More like an apartment than just a hotel. Nice stay

The whole hotel is kept at 22 degrees C during winter. The rooms are even hotter at about 24C. This is T-shirt temperature. We didn’t pack any tshirts for our Germany winter vacation. The rooms a/c unit wasn’t working so got moved to another room that’s a/c also wasn’t working. Got moved to a third room that’s a/c was working but only to discover that it only blows hot air. I opened the windows to cool the room down but didn’t feel comfortable sleeping with the windows wide open all night (there are ledges connecting all the rooms on the outside and one can step out of the windows easily) so had to sleep with the windows on their cracked open setting which meant the room heated back up naturally to the hotels temp of about 24 C. Optimally sleeping temp is 68C. Hotel needs to keep the whole hotel cooler to make it comfortable. Breakfast was ok. Large selection but not worth the money because the quality isn’t great on a few of the items. Dried out pastries. Weird texture over cooked scrambled eggs. If you don’t get your room cleaned they offer a drink at the bar but in reality they just mean a coke or tea or coffee. The rooms are beautiful, well sized and quiet. The lobby is stylish. I wouldn’t stay again.

I booked the Atlantic for my group of 24 Aussies, very nice hotel and very new. Service very good. Rooms were very good and the rooftop 15 bar was perfect for a night cap, early drink and breakfast great view of heidelberg. Location near train station which was ideal, very new developing area still alot of work going on. hence noise early in the morning but this cant be helped. Will be a lovelly area when finished. Easy to get a bus to, my group enjoyed it. Cheers and Thanks Mark

It is indeed an aristocratic family's property with a 150-year operating history. This hotel is surrounded by several houses, so there is a courtyard with a fountain in the middle. The door is small, but it is beautiful inside. Because I booked a 30-square-meter double comfort room, which is 10 square meters larger than the ordinary room type, I paid special attention to it. At first, I was given room 326, which has a balcony, but the room area is very small. I went downstairs to negotiate in time. The front desk beauty service was very good. She took the other two room cards and asked me to choose one by myself. I chose 346, which is a corner room, much larger than the previous one. The toilet and bathroom are two separate rooms, which is very good. There is also a separate cloakroom. The room window faces the small garden, which is very beautiful. Because the hotel is composed of several houses, they also explained that each room and apartment are different. You can express your preferences when checking in next time. The breakfast is great. It is the best experience of my trip to Germany this time. Of course, the room price is also the most expensive. This is the first time I have seen a hotel with more waiters than guests. There are free drinks at breakfast. This is the only one I have encountered. Hotels run by aristocrats are different. They pay attention to every detail. As soon as you check in, they will put flowers, give you small desserts and welcome cards. All these details really make people feel happy from the bottom of their hearts!

Overall, the Acora Heidelberg is highly recommended! You just have to know what to expect. This hotel is very anonymous, as there is only a digital check-in. I didn't come into contact with any staff once in my four-day stay. But it wasn't necessary, as everything worked perfectly digitally. I had the simplest room category. The furnishings here were definitely a lot less lovely than in the photos shown on the Internet. But it was a purely functional stay in Heidelberg and the hotel is really good for that (and much cheaper than other hotels). The room and bathroom were clean, everything was perfect. The location is also very quiet, which is nice. You should note that you are quite far away from the old town and the sights. A car is definitely recommended! There is a huge Rewe (with bistro), dm and Aldi right down the street. In terms of shopping, you are well catered for! I would come back!

My kid and I both enjoyed the authentic vibe of this historic hotel in the heart of Heidelberg. The central location was awesome, but we were immersed in the hustle and bustle of the restaurants below and the cleanup afterwards. It’s noisy (especially with open windows to catch the breeze) but not unexpected. Try to park in structure P12 as the hotel offers discount vouchers (10€/night) instead of the usual rate. We didn’t get a chance to try the restaurant but it looked lovely and the staff were all delightful, especially Dennis (who hooked me up with a much-needed coffee each morning and provided insider tips). Room Details: large size on the 3rd floor with two twin beds, a standing fan, fridge available but had to be plugged in, no coffee maker, no top sheets (but available in the hallway closet), bathroom had a corner shower, everything was clean.

The surrounding environment is very good, the room is not too big, the entrance is the cloakroom and the kitchen, and then the living room, inside the bedroom is connected to the bathroom, there are shower gel, shampoo, conditioner, slippers, hot water bottle, and two free bottles of Saint Pellegrino. But the hotel does not have a parking lot. The clerk will drive a golf cart to take you to the public parking lot and then drive you back. The parking lot is 1 km away from the hotel.

Located in the very close to the city but quietly, this hotel offers very clean apartments and the welcome is really very warm. The room for four is large enough to welcome everyone you don't walk over, the bedroom is of good quality and the bathroom is very clean. The hotel is located in the heart of the city, and the hotel is located in the heart of the city. The hotel is a very nice hotel, and the hotel is a very nice hotel.