My husband and I stayed at the Nefis City Otel for 4 weeks and it was the best decision we could have made. The location is central to transport, shops, restaurants, the old town, the bay, the large Tuesday market, the rock tombs and castle. We got to know the reception and breakfast/room servicing staff quite well. Sercan gave us some very useful local information at the beginning of our stay and Sercan, Halil, Ramazan and Mert (Reception staff) accommodated all of our requests (a laundry drying rack, extra pillows, extra hangers, investigating when other guests were smoking in their room and it came through to our room (it's a non-smoking indoors hotel), repairing the toilet roll holder and shower attachment). There was a safety deposit box in the room (very convenient) with a refundable deposit required for the key. There was a small fridge with icebox in the room, soap dispensers by the sink and in the shower cubicle. The bedside lights provided a comfortable environment to relax in during the evening. The television had multiple Turkish and German channels, a couple of English channels and a French and an Arabic channel. There was air conditioning and we booked a room with an enclosed balcony for extra space and drying laundry. Lena and Fatma worked extremely hard to provide a varied Turkish breakfast (the scrambled eggs were delicious!). Non-pork sausages, breaded chicken bites, cheese pastry straws, cooked courgette and aubergine, chips, boiled eggs, tomato, cucumber, white cheese, cheese slices, olives, melon, satsumas, bread, jam, chocolate spread, Turkish tea, herbal teas, instant coffee, hot chocolate, milk, water (all fruit and vegetables were extremely fresh and flavoursome). The breakfast room is at the top of the hotel with panoramic views of the mountains, tombs and castle. There is no elevator, only stairs. Rooms are on the ground floor and first floor. Lena and Fatma also worked extremely hard to service/clean rooms and public areas each day. Occasionally, we did not require a room clean, but were always able to acquire toilet rolls or anything we needed. One evening, there was a massive storm and although some rain leaked through into the breakfast room, Halil and Ramazan did their best to attend to this and came to check that we were OK as they could see that we were trying to close a balcony door in the hall outside our room. We wish to say a huge thank you to all staff for making us feel so welcome and comfortable. We were extremely sad to leave and hope to return in the very near future.
Outstanding
1 Reviews