Apartments in Mesa

Take you for a wonderful stay. Great place. Cindy in the lobby was awesome. Loved my double shot coffee every morning.

My Husband and I found this lovely place on trip.com. We just loved it. Lenique she is the nicest lady She made sure we were okay also offered us some cookies. She smiled from the time we got there until the day we left. We will be going back soon.

No free breakfast & breakfast was expensive there so we didn't eat there went out to McDonald's instead, happy hour drinks were expensive so we didn't drink there & no suite in our hotel just two beds & a bathroom pretty plain looking, only 2 packs of coffee one decaf & the other regular it was clean, close to the airport but pretty plain looking next time we'll stay at a different place where they serve free breakfast & not so plain looking.

I stayed at this hotel for three nights while on business. This hotel has to have one of the nicest staffs I’ve encountered over the last 17 years of traveling for business and pleasure. Every member of the housekeeping staff I encountered gave a “Good Morning” “Hello” “Hi!”. And it felt genuine, not forced. The front desk staff was also very friendly. One of the days I stopped by to get a water and snack from the market. The GM was helming the desk. When I gave him my room number to charge the two items to, he saw I was a lifetime Titanium Bonvoy member and said the items were on the hotel. Small but appreciative gesture for my loyalty. I’ll stay here again the next time I’m in the area.

The room was clean, easy to travel, and close to the restaurant supermarket. The only regret was that the room was generally soundproof. One night the room next door yelled and the TV turned on very loudly. As a result, I was already in jet lag and didn't fall asleep all night.

Although this hotel has a 24 hr shuttle and is close to the airport, that's about all it has going for it. The shuttle driver talked constantly from pick up to drop off at a rapid fire pace. Friendly, but over the top. There were frequently people hanging out in the lobby without masks and no request from staff to comply. Sometimes, whole groups of people such as a team or perhaps construction or fire fighters. Felt very unsafe. The elevator bell was one of the most loud and annoying I've heard anywhere. The AC was a wall type unit that made falling asleep challenging. There were several customers at the bar with no separation and clearly we're not together. We decided to sit outside on the patio and get a bit to eat. Very few options. Our sub sandwich came in about 5 min's and the bread was terribly soggy. Appears the quick delivery to our table must have been due to the food being premade and sitting in a cooler. The room was clean and the staff friendly, but I will be seeking other options on future trips.

We had to ask for our room to bed made up if we wanted that done or anything else that needed to be done. Clean glassware, conditioner etc that we needed which was annoying. If you book with a 3 party the kind of room you booked is not guaranteed. We had asked for a king size room. When we got here. We were told they didn’t have any. They sent us to an unmade room with two queen beds and we went back and were told oh yes, there was a king and we could have it not sure what that was all about, as far as the conditions of the hotel, they’re great but it’s just the constant having to ask for everything that was so annoying. Oh also, if you book with a third-party, you don’t get any of your Bonvoy points

We spent 7 days here in the middle of April. Hotel is in a good location as you have easy access to highway 60 and 101. Rooms were a good size and clean and we had everything we needed. It was nice to have a full size fridge and Microwave. There was also a hot plate and a dishwasher. Beds and couch were comfortable. Two tv's - main room and bedroom. Pool is nice with towels available. Breakfast was good although repetitive. Staff were super friendly and helpful. I would absolutely stay here again.

The hotel rooms are comfortable and clean. I felt safe from the second I stepped into the hotel. But the thing that really made this a 5 star experience was the customer service. The staff here are so friend and accommodating. They go above and beyond to make sure you get the best experience possible.