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A roomy room with a decent view. The staff was kind and attentive. I liked being able to walk to the museum and to Target. Alexa in the room was a nice touch. The inside doors of the elevators need revisiting and numbering order in them is one of a kind.

Positives Loved how clean and modern the hotel is!! Really gave excellent vibes as you step in. The room was SPARKLING CLEAN. Every corner. Much appreciated. The hotel gave four bottles of water daily.👍🏻👍🏻👍🏻 The tourist fee gave lots of benefits such as the $15 daily credit which was much appreciated. The area the hotel was in felt largely safe in its vicinity. There were lists of info given. Negatives I arrived on thanksgiving and asked front desk if there were any available food offerings near the hotel and got non-answers…. I walked around everywhere only to realise most shops were shut. I felt that front desk could be more helpful. Was locked out of the room when the battery for the door died. I had to go up and down and request for front desk to accompany me up to ensure the door could be quickly fixed. Felt likee there could be more initiative from front desk esp in situations like these which I know isn’t their fault, more of a property issue. But a little initiative goes a long way. The blanket was really thin and didn’t feel like a proper bedding. But overall, I enjoyed my stay.

The hotel is in a good location, but it is too old. In addition, you have to buy breakfast yourself, which is not very convenient

Great venue in terms of location. Staff very helpful. The real downer was the cleaning.Although our room was cleaned to good standard, the public area was not. One of the rooms opposite had a discarded cleaners black glove outside on the floor for 2 days. Also by the lifts on the 26th floor was a discarded coffee cup on the table. This was left there when we arrived and was still there when we checked out.

I recently stayed at the Hilton Garden Inn Seattle Downtown and had a fantastic experience. The hotel is conveniently located in the heart of Seattle, making it easy to explore the city’s attractions. The room was spacious, clean, and well-equipped with all the amenities I needed for a comfortable stay. The staff were incredibly friendly and helpful, always ready to assist with any requests. I particularly enjoyed the cooked-to-order breakfast each morning, which was delicious and a great way to start the day. The hotel’s fitness center and indoor pool were also excellent, providing a perfect way to unwind after a day of sightseeing. One of the highlights of my stay was the modern and spacious lobby, where I could relax with a glass of wine in the evening. The 24-hour Pavilion Pantry® was very convenient for grabbing snacks and drinks at any time. Overall, I highly recommend the Hilton Garden Inn Seattle Downtown for anyone visiting Seattle. The combination of excellent service, comfortable accommodations, and great location made my stay truly enjoyable.

Stayed at this property twice in 9 days at the beginning and end of our cruise, This property is very convenient to the airport. I normally would have given the property an Excellent rating except for an issue with the most relevant aspect of the property. The property has a 24/7 airport shuttle which runs every half hour. The property shuttle will also take you to many local dining establishments which is very convenient. Due to the really bad lines at the airport, it is very important to get to the airport early so you don't miss your flight. Upon check-in, I signed up for the shuttle to catch my flight in the morning. I literally watched the young lady at the desk write my name, room number and time in the book. The next morning, I went out early to the shuttle and was rudely told by the driver that I was not listed for a trip and I could not be taken to the airport. The shuttle left without me. I then spoke to someone at the desk who agreed to get me an Uber. Not that I blame the hotel, but the Uber showed up really late because he apparently ran an errand before he picked me up. This whole episode really cause a lot of anxiety and could have been avoided. The hotel itself is very nice, the room was clean and had everything needed for our stay. Breakfast is a to go very early in the am and then becomes hot and cold food after a certain time (don't recall the time). The hot breakfast was very good. Every one working at the hotel desk is very nice and professional. One real advantage of this property is that they will let you check in early after your cruise once a room is available.My only advice staying here is before you go to sleep, call the front desk and make sure you are on the shuttle.

Make sure you compare your credit card charges to your actual reservation charge prior to checking out. My credit card was charged $210 more than what my total reservation was. I didn’t know why the difference was so much. When I went to check out, I was told it was for high speed data charges. I have an unlimited phone plan. I don’t need to be connected to the hotel website. When I connected my netbook, I made sure to select the free Wi-Fi. The hotel receptionist told me they would take the charges off my bill which they did. As a Marriott Bonvoy member i rec'd a message to check in to my room. I checked in on the app and requested an early check in and extra towels. When i got to the hotel, the receptionist was okay but not warm and welcoming. i did not receive early check in and no extra towels. This doesn’t matter to me as much as being overcharged but Corporate Marriot should not be sending emails or messages to its members offering early check in or other requests if the local hotel cannot provide such things. Overall i had a good stay, and i would have rated this hotel 4 circles but they lost a circle b/c of the overcharge. The location of the hotel was good, a 10 minutes’ walk from Westlake station. The room was a bit smaller than other Residence Inns' i stayed at but still good. Kitchen was nicely equipped. The room had a closet and dresser. The shower was great. Good pressure and hot water. Beds and towels were comfortable. What was a bit annoying was the way the lights worked in the room. The master controls the lights in the entire room. It is also connected to the nightstand so if you charge your phone, the power will shut off in the middle of the night! I woke up a couple of mornings to phone not charged 100% and wasn’t sure exactly what it was. The lights have some sort of motion detector thing which shuts off the power at night. I finally figured it out and was able to adjust the nightstand light. The breakfast was good but the area of the breakfast cannot hold the amount of guests this hotel has. Within 30 minutes many of the items available were gone. Replenishing took a little bit. The hot water used for tea had a slight coffee taste. What would add to the breakfast would be peanut butter. They had jams, cream cheese, jellies, butter, but no peanut butter.

The hotel service is very good, a little old, but the sanitation is very clean, the service staff are very friendly.

It’s a nice hotel in the downtown Seattle! Clean room but the hallway had some weird smell. There were some homeless in front of the hotel which felt insecure. But overall great hotel.

Stayed here recently. The hotel is a little worn, but we stayed here for only 1 night so no big deal. It's probably not a place I'd stay with children though. Bed was comfortable, and despite the fact that the room was right beside the highway, it was surprisingly quiet. We were also pleasantly surprised that the hotel offers complimentary breakfast and it was plentiful. Not just your typical continental, you could choose from the following: Eggs, Sausages, Waffles, Fresh fruit, Bagels, Muffins, croissants, Toast, Yoghurts, Cereal, Juices, Tea, Coffee, Water. Something for everyone. Two ladies at reception - afternoon shift and morning shift, seemed like they did not like their job. At check in, the receptionist literally said NOTHING to us. the entire check in was silent with exception of asking for a credit card. No information given. When we asked about car park and other facilities, she rolled her eyes and then advised us. The morning receptionist was not any better, and then proceeded to provide us with completely conflicting information than what we got last night from the other employee. That definitely did put a downer on the experience. Hotel is 15m walk from pike place market and while we are familiar with Seattle and feel safe there, we wouldn't recommend this place for a first time stay.