Apartments in Triangle

We visit our family in Durham quite regularly and this hotel is our go to spot. We do have pets and LaQuinta is good with pets The man at the front desk was very attentive as was the gentleman serving breakfast. Good go to spot

The Manager and maid service found the clothes I left in the hotels room. The Manager mailed my clothes back to me. I was so happy because one of the items was a brand new dress I never wore. This is great customer service.

I found the front desk staff to be cheerful and helpful. The rooms are comfortable but no frills. They are a pet friendly hotel, which I think is great, but wasn't traveling with my dog. You might request to be assigned a room away from the animal population if you would prefer. The breakfast is extensive but only adequate in flavor; still it does come with the price of the room. I liked mostly that it was located in the area of Durham I wanted to be in when there wasn't a lot of other hotels right around.

Red Roof Inn Durham - Triangle Park is one of the best 100% smoke-free budget hotels in Durham, NC near the Raleigh-Durham International Airport (RDU). We are also close to downtown Durham, the North Carolina State Fairgrounds and Morehead Planetarium and Science Center.We offer our guests free Wi-Fi, a free expanded cable package featuring HBO and free coffee in the lobby. Red Roof Inn Durham - Triangle Park is a pet-friendly hotel.

We booked a last minute trip to Chapel Hill for a local event on 11/13/21, and the booking process was pleasant and reassuring. The reality of the facility was anything BUT those qualities. The entire building and grounds are run down and generally uncared for - loose garbage, cigarette butts, and sticky pools of dark liquid in all the stairwells and walkways. Our room, 201, was clearly labeled as Non-Smoking but as soon as we entered ... the smell of stale cigarettes and mildew was overpowering. It was so bad I'd describe it by saying you could taste the smell through your skin! Nasty. We tried to make a go of it, but by 10:30 that night it was unbearable / unbreathable ... and we checked out. The night manager was very apologetic, and when we told him we were in 201 he literally said, he would ”never put anyone in 201” ... I personally doubt any other rooms were better based on the overall appearance of the hotel. The night manager also said he was not authorized to give us a partial refund but to call back the next day and speak to the manager, ”Nick”. We did call the next day and were told ”Nick” was not available, but should be back in a day or two, and the person I was speaking to could not help me. He took a message he said he would make sure ”Nick” received.... we never got a call back. We won't waste our money or time here again, and recommend you don't as well. *And I have to wonder if the high star ratings here are from paid responders. I cannot imagine this property being higher than a 2, even if you did luck into a clean-ish room.

In order to catch the plane near the airport, the hotel was changed. The night before, I repeatedly confirmed that I needed to go to the airport at 5 am the next morning. The front desk said that it was definitely possible. It had been arranged, but I arrived at the front desk at 5 am the next morning. The driver was not there. The front desk said that she didn't know where the driver was, saying that she would contact the driver again. I didn't call the message, I waited for a long time and there was no news. I was speechless. I could make an appointment with an Uber car to the airport. I didn't apologize at all! There is nothing around the hotel ～

HomeTowne Studios by Red Roof Raleigh - Durham is located in Durham and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.Every kitchen at HomeTowne Studios by Red Roof Raleigh - Durham is equipped with a stovetop, microwave, and refrigerator. The hotel also provides guests with laundry and ironing facilities, upgraded bedding with extra pillows, and fresh water in every room.The property offers free on-site parking and free local phone calls.Attractions within close proximity to the hotel include Research Triangle Park RTP, North Carolina Central University NCCU, and Wake Research.

Hello I was at a difficult point in my life and to top it off an emergency occurred. If it weren’t for Queen which is an employee there I probably would have honestly had a breakdown. She is like no other hotel employee I’ve interacted with. She was kind, compassionate, knowledgeable, and caring. And gave a great representation of what good customer service stands for. Thanks again Queen you gave Extended Stay a great name and review. Oh and I will be coming back.

The room was great, kept clean and nice conveniences. Perfect for a family of 4, 2 queen beds, a divider curtain for a small LR area with a kitchenette and a table that can double as workspace or dining. There were 2 issues I had, in unoccupied rooms alarms were going off at all hours (4:35, 5:30 & 6:30am) - when guests check-out Housekeeping should be checking and turning off alarms. The other issue was at the Front Desk. When we arrived, we stood at the Front Desk for about 5 minutes, I ended up doing self-check-in on the app and as I completed that the Agent arrived. Possibly in the bathroom, but if you are the only one working, put a sign “Be right back”. We went down to the lobby a few times and never saw anyone at the front desk, including at checkout, it actually made me question how safe the place is. Also, the breakfast was just ok, not typical Hilton standards and staff putting it out were not welcoming. Perhaps that’s why it was a decent rate, sometimes you get what you pay for.