Apartments in Basque Country, Spain

Very good apartment except stress at the beginning when the registration was a little complicated especially that we were too tired after having passed hundreds of kilometres and thought that to go to bed

A pleasant apartment in a quiet neighborhood with friendly reception. Nearby is a supermarket, coffee maker and a good bar/restaurant. Also transport to the center is easy with bus 38 (exit 1st stop after t complex) or metro. The complex is also a little noisy (contact sounds and stinging doors), the apartment does not work as a apartment, because there are no kitchen stuff, no cleaning and soaps, etc. The latter need not be insurmountable and then the price-quality ratio is good. Well, I wonder how the noise is when the students are back.

We have rented two rooms for one week in July 2023. Both apartments were very nice and spacious enough. The bed was very comfortable, the bathroom and shower very nice, the hairdryer of good quality. The kitchen was equipped with everything you need (even a dishwasher, iron, drying racket for clothes). Great holiday home feeling! Definitely a 3-4 star experience. The city and the beach are in walking distance, so are numerous restaurants, bars, super markets, etc. And San Sebastian is a great city, for sure worth a return. Also very handy is the washing machine and dryer in the basement (4 Euro). What I would improve: 1. The idea of self cleaning the apartment is ok (the receptionist explained it clearly), but there is no groom available to wipe away the sand when coming from the beach, no cloth to clean the bathroom. So you either need to bring your own basic cleaning equipment for vacation or go and buy stuff. 2. We enjoyed having a toaster, but power outlets are on weird places (see pic). 3. We did not realize that parking facilities are super limited and did not reserve a spot in advance, so we ended up parking in a park house which was very expensive (Txofre, which is close by). 4. The apartment was clean, but not the balcony (bread crumbs and stains of coffee on the table), I would include the balcony to the cleaning routine.

This is an apartment hotel located next to the British company, with subway to the train station and bus station, very convenient. Downstairs and nearby many restaurants. There is a large supermarket on the 6th floor of the British company to buy a variety of food. This hotel has no front desk, but there is a 24-hour online front desk. The only downside is that after booking, I didn't receive any email notifications about how to check in. So we went to the hotel door, rang the doorbell to connect to the hotel's online service, sent us an email, and gave the entry password. You will then need to check in online, you can use the link of the email or have a check in machine. Check in requires a photo of the booking and a selfie. You will then need to fill in the ID information of all the guests. You will receive the room number and password after checking in. After entering the room, there are snacks such as water in welcome gift, . Very intimate. You can download the hotel's app, you can use your mobile phone to unlock it, which is very convenient. highly recommended!

Excellent location, a good experience, super central location

We were a family of three and got the studio apartment. We stayed for 5 nights and were overall very happy. The people at reception were extremely helpful and nice, Ingrid - if I remember her name correctly- was especially welcoming. They have 24 hour reception and check in and check out was very smooth and easy. They also reply to WhatsApp messages during working hours. The apartment had everything you needed and good cupboard space, iron, small kitchenette, nice sized bathroom with good lighting, daily cleaning service, comfortable beds, ... The location was a three minute walk from the Zubizuri bridge and away from the hustle and bustle of the city. Numerous restaurants and cafes and supermarkets were a minute or two away. I greatly recommend this hotel/apartment especially for families. The only thing I wish could be was a cheaper price. It was a bit pricey but I would go again for sure.

Bare in mind the will not provide shampoo neither shower gel. The check in should be done before 6pm, so make sure you arrive on time. Location is fine, subway station and tram is nearby.

Booked the hotel very last minute as part of our whistle stop tour looking for property. On arrival we were greeted by a very courteous receptionist and quickly checked in. We had used the outside parking accessed by a barrier with intercom to reception. We had booked a junior suite as a treat and for around €80 it was the bargain of our 9 night trip in 8 different hotels! The room was immaculate and very comfortable. The beds had memory foam mattress toppers, such a bonus when every other hotel in Spain think guests prefer to sleep on boards...or in France 80cm wide singles! The carpet in the corridor was a little stained but once in the room it was very clean. The covid precautions were very good and I felt very comfortable. Our only minor issue was getting out of the parking. We called reception to lift the barrier but we got no response and after a few minutes called the office block reception who I think let us out! We will definitely stay in this hotel on our next trip or in the future.

La habitación era grande y la habilitaron para que entráramos dos adultos y dos niños. El cuarto de baño grande. No tiene lujos pero todo era funcional y no faltaba detalle. Las camas eran cómodas, la ducha espaciosa, los armarios grandes y bien surtidos y una nevera en la habitación. El punto a mejorar es que no tiene aire acondicionando aunque nos dejaran un ventilador ya que la habitación era muy cálida. Buena relación calidad-precio. Muy recomendable.

A pleasant apartment in a quiet neighborhood with friendly reception. Nearby is a supermarket, coffee maker and a good bar/restaurant. Also transport to the center is easy with bus 38 (exit 1st stop after t complex) or metro. The complex is also a little noisy (contact sounds and stinging doors), the apartment does not work as a apartment, because there are no kitchen stuff, no cleaning and soaps, etc. The latter need not be insurmountable and then the price-quality ratio is good. Well, I wonder how the noise is when the students are back.

This is an apartment hotel located next to the British company, with subway to the train station and bus station, very convenient. Downstairs and nearby many restaurants. There is a large supermarket on the 6th floor of the British company to buy a variety of food. This hotel has no front desk, but there is a 24-hour online front desk. The only downside is that after booking, I didn't receive any email notifications about how to check in. So we went to the hotel door, rang the doorbell to connect to the hotel's online service, sent us an email, and gave the entry password. You will then need to check in online, you can use the link of the email or have a check in machine. Check in requires a photo of the booking and a selfie. You will then need to fill in the ID information of all the guests. You will receive the room number and password after checking in. After entering the room, there are snacks such as water in welcome gift, . Very intimate. You can download the hotel's app, you can use your mobile phone to unlock it, which is very convenient. highly recommended!

We were a family of three and got the studio apartment. We stayed for 5 nights and were overall very happy. The people at reception were extremely helpful and nice, Ingrid - if I remember her name correctly- was especially welcoming. They have 24 hour reception and check in and check out was very smooth and easy. They also reply to WhatsApp messages during working hours. The apartment had everything you needed and good cupboard space, iron, small kitchenette, nice sized bathroom with good lighting, daily cleaning service, comfortable beds, ... The location was a three minute walk from the Zubizuri bridge and away from the hustle and bustle of the city. Numerous restaurants and cafes and supermarkets were a minute or two away. I greatly recommend this hotel/apartment especially for families. The only thing I wish could be was a cheaper price. It was a bit pricey but I would go again for sure.

Bare in mind the will not provide shampoo neither shower gel. The check in should be done before 6pm, so make sure you arrive on time. Location is fine, subway station and tram is nearby.

A pleasant apartment in a quiet neighborhood with friendly reception. Nearby is a supermarket, coffee maker and a good bar/restaurant. Also transport to the center is easy with bus 38 (exit 1st stop after t complex) or metro. The complex is also a little noisy (contact sounds and stinging doors), the apartment does not work as a apartment, because there are no kitchen stuff, no cleaning and soaps, etc. The latter need not be insurmountable and then the price-quality ratio is good. Well, I wonder how the noise is when the students are back.

This is an apartment hotel located next to the British company, with subway to the train station and bus station, very convenient. Downstairs and nearby many restaurants. There is a large supermarket on the 6th floor of the British company to buy a variety of food. This hotel has no front desk, but there is a 24-hour online front desk. The only downside is that after booking, I didn't receive any email notifications about how to check in. So we went to the hotel door, rang the doorbell to connect to the hotel's online service, sent us an email, and gave the entry password. You will then need to check in online, you can use the link of the email or have a check in machine. Check in requires a photo of the booking and a selfie. You will then need to fill in the ID information of all the guests. You will receive the room number and password after checking in. After entering the room, there are snacks such as water in welcome gift, . Very intimate. You can download the hotel's app, you can use your mobile phone to unlock it, which is very convenient. highly recommended!

We were a family of three and got the studio apartment. We stayed for 5 nights and were overall very happy. The people at reception were extremely helpful and nice, Ingrid - if I remember her name correctly- was especially welcoming. They have 24 hour reception and check in and check out was very smooth and easy. They also reply to WhatsApp messages during working hours. The apartment had everything you needed and good cupboard space, iron, small kitchenette, nice sized bathroom with good lighting, daily cleaning service, comfortable beds, ... The location was a three minute walk from the Zubizuri bridge and away from the hustle and bustle of the city. Numerous restaurants and cafes and supermarkets were a minute or two away. I greatly recommend this hotel/apartment especially for families. The only thing I wish could be was a cheaper price. It was a bit pricey but I would go again for sure.

Bare in mind the will not provide shampoo neither shower gel. The check in should be done before 6pm, so make sure you arrive on time. Location is fine, subway station and tram is nearby.

The apartment has a very excellent location. It has a mini market under it until 11 p.m. and restaurants. It is close to tourist attractions and a beautiful and safe area. The security system in the building is excellent, there is Wi-Fi. The interior design of the apartment is beautiful, modern and comfortable Spacious, clear, and clean, and the weekly cleaning service is good. All basic needs are available, including a dishwasher, clothes, utensils, cleaning tools in the apartment, and all household essentials. Its price is a little high, but for its location it is excellent

Very good apartment except stress at the beginning when the registration was a little complicated especially that we were too tired after having passed hundreds of kilometres and thought that to go to bed

Excellent location, a good experience, super central location

Booked the hotel very last minute as part of our whistle stop tour looking for property. On arrival we were greeted by a very courteous receptionist and quickly checked in. We had used the outside parking accessed by a barrier with intercom to reception. We had booked a junior suite as a treat and for around €80 it was the bargain of our 9 night trip in 8 different hotels! The room was immaculate and very comfortable. The beds had memory foam mattress toppers, such a bonus when every other hotel in Spain think guests prefer to sleep on boards...or in France 80cm wide singles! The carpet in the corridor was a little stained but once in the room it was very clean. The covid precautions were very good and I felt very comfortable. Our only minor issue was getting out of the parking. We called reception to lift the barrier but we got no response and after a few minutes called the office block reception who I think let us out! We will definitely stay in this hotel on our next trip or in the future.

Very clean, very quiet, easy access and easy to park for free around. I stayed only one night but if I had to come back I would choose again Kora living. Walking distance from vibrant city center. Welcoming staff, all facilities you need for a good stay, even a pool on the rooftop.

Somos una familia que hemos realizado una estancia en agosto en dos habitaciones del Hotel Jardines de Uleta: una habitación doble (dos adultos; estancia de 7 noches) y la otra triple (1 adulto y 2 niños; estancia de 5 noches). Nos habíamos alojado previamente varias veces en este hotel. Las habitaciones son realmente apartamentos, cuyo servicio de cocina se contrata aparte y tiene un coste adicional de 35 euros/día (precio que considero abusivo). Nuestra idea era contratar los servicios de cocina para la habitación (apartamento) triple y usarla principalmente para cenar en ella los cinco miembros de la familia las cinco noches que íbamos a pernoctar conjuntamente (se requería únicamente que el servicio tuviera 5 cubiertos, cinco vasos y cinco juegos de platos). Al llegar a la recepción, nos recibió una señora que, al solicitarle el servicio de cocina nos dijo, con una amabilidad de protocolo, que, aunque lo sentía mucho, no había disponibilidad del servicio y que deberíamos haberlo reservado previamente. Esto no es cierto, pues no puede hacerse ‘online’; la prueba está en el rótulo que aparece en las habitaciones (Foto 1). En el diálogo que prosiguió, carente de empatía por su parte, fue imposible entenderse con ella, aunque nuestra solicitud era sencilla y creo que razonable. Cuando ya estábamos en la habitación doble, nos llamó por teléfono y nos ofreció el servicio con utensilios solo para dicha habitación y para las siete noches, cuando solo íbamos a pernoctar todos juntos 5 noches (las otras dos noches no lo necesitábamos). Evidentemente, con dos niños, esto nos cambió completamente los planes y estropeó nuestra estancia. Total: empatía y ganas de satisfacer las peticiones de los clientes, nulas. Hay que decir, en honor a la verdad, que el hotel está en un entorno tranquilo y agradable, aunque lejos del centro de la ciudad. Las habitaciones están bien, pero tienen sus defectos. Así, la habitación triple tenía una cama supletoria en la sala donde está la televisión, con lo cual es poco compatible dormir y que otra persona vea la televisión a la vez; en las habitaciones, solo existe una diminuta papelera que está en el baño; no hay luz individual en las mesillas de la habitación doble, y en una habitación, la puerta del baño no encajaba bien en el marco y cerraba mal. En cuanto a otros servicios, los precios de la cafetería, que es normal y sin lujo alguno, son escandalosos; dos cafés cortados nos costaron 5 euros (Foto 2). Por lo demás, creo que algunas indicaciones sobran. Es evidente que el negocio del hotel aumentaría sus beneficios si los clientes subieran por las escaleras en vez de hacerlo por el ascensor, pero pienso que los consejos sobre salud es mejor que los haga el médico y no el hotel (Foto 3). Creo que podíamos considerarnos clientes del hotel, pero obviamente no volveremos más.