AAnnon VCons: The room is extremely basic. The room heater is inconsistent (works only intermittently), and the shower leaks into the toilet area.
Pros: Spacious room, located near the airport, and provides a shuttle service.
GGuest UserThe hotel is located within walking distance of Keflavik Airport, Iceland's main airport. For those with an early flight or looking to unwind after a flight to Iceland, this is a great option. The room was very clean and comfortable, and most importantly, breakfast starts at 4 a.m. Ideal for air travelers. Check-in takes just minutes. The staff is professional. The only drawback is the high cost of accommodation. But nothing is cheap in Iceland.
MM231794****I booked this hotel because it's convenient for catching flights; the front desk can help me book a taxi to the airport. However, I booked a bed in a dormitory, which means I have to get up at 4 AM to catch my flight, but my roommates will be arriving around midnight. If you mind that, it's better to book a private room.
GGuest UserExtremely satisfied, especially the terrace hot spring water which was very warm, and you could even see the aurora borealis while looking up. A very cost-effective stay, thumbs up to the hotel, absolutely wonderful!
2288020****The address is a bit difficult to find, because the door is too small, almost thinking that I went wrong, it may also be the reason for the night.
The sink is right at the bedside, not good. The room is also very narrow.
A party next door in the middle of the night, did not sleep all night. No one guards, self-help, and dare not remind others.
At night, I said that I sent an email to repair the pipe and there was no hot water. I didn't tell at 6 pm, it was too late. Said to repair for 3 hours, but there was no hot water until I checked out.
The only advantage is that it is close to the airport and 7 minutes drive.
GGuest UserFriends, please steer clear of this place! As a Courtyard by Marriott, an international chain under Marriott, they have issues with unauthorized and duplicate charges.
My prepaid booking already included the city tax, yet they insisted I pay it again upon arrival, which means I was double-charged. I only discovered this when I asked Trip.com to investigate other deductions after I returned home.
This hotel also charged me in the middle of the night while I was sleeping. I found out when I reviewed my credit card statement after getting back. When Trip.com followed up, the hotel claimed I used paid Wi-Fi. That's ridiculous! I used the free in-room Wi-Fi, which is explicitly stated on Marriott's official website and as a member-exclusive service. I have no idea what 'paid Wi-Fi' they're referring to. Furthermore, after I checked out, this additional charge was never presented to me at the front desk nor sent via email; they just quietly deducted the money. It's outrageous. When I checked in, I asked if my Marriott Bonvoy number could be linked, and they confirmed it could. However, when Trip.com showed me the bill, it clearly showed that my account wasn't linked. It's an absolute mess.
The room facilities and cleanliness were decent. But the service? It's so bad, it warrants a formal complaint.
GGuest UserA lovely hotel, conveniently situated near keflavik airport..Stunning Deco, rooms were immaculate, and the spar facilities are second to none..We never used it as there was an extra cost.. Shame there was no view of the harbour. However, the sky from our room was spectacular..
Glitch on the system would not let me attach photos.
JJJKFCAs the first stop hotel in Iceland 🇮🇸, the overall feeling is good.
Because 8/4 Check in at 8 o'clock in the morning, the front desk almost didn't let check in, because I had to check out at 11 o'clock. . →8/3 Arrived in Iceland in the morning. After that, please: have breakfast and return something.
The front desk is finally OK ... service desk service, room cleanliness, lighting, basic facilities are good, like one 👍
MMelihClean but very small room. Window was rusted and could not be fully closed. Would be nice to have a few more shelves/racks. Excellent early breakfast for early flights.
DDearSeanVery good hotel, excellent location, large public areas and very warm feeling. The room was the largest we stayed in Iceland and could easily spread out 2 boxes. Opposite is the lighthouse, the weather is clear, you can see the aurora directly from the window (sea view room can, the other side will have the light pollution of the airport). The hotel drives 10 kilometers to the airport and will pass a small town.
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