Posted on Jul 15, 2026
RachelCyOverall, I had a pleasant stay and a good experience. The staff were all very polite, friendly, and helpful, which made us feel welcome throughout our stay.
The hotel itself is a little dated, and some areas could benefit from better maintenance. The tiles underneath the sink were cracked and looked as though they might come loose, which was a bit concerning. There were also some marks and stains around the sink area. They may simply be due to age or water stains, but they gave the bathroom a less clean appearance.
One thing that concerned me was the presence of Charlie ants (rove beetles). We noticed them outside the room, and there were also quite a few in the steam room. Although the hotel has placed notices to warn guests about them, they are extremely small and difficult to spot unless you look very carefully. Since contact with them can cause skin irritation, it was a little worrying.
Overall, the staff provided excellent service, and we enjoyed our stay. I hope the hotel can improve the maintenance of the facilities and continue taking measures to reduce the presence of Charlie ants, as these improvements would make the experience even better.
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Price per night from:CAD 94
Posted on Aug 5, 2026|Premier Courtyard, Guest Room, King, Poolside, Patio
Ayza DansAn absolutely wonderful stay! The room was spotless, comfortable, and the service from the entire team was top-notch. What made our stay extra special was the sweet surprise—a complimentary cake from the hotel for our wedding anniversary! It was such a thoughtful touch that truly made our celebration memorable. Thank you so much for the amazing hospitality. We’ll definitely be back! ❤️✨
Giving it an 8/10—a bit noisy due to construction in progress
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Price per night from:CAD 200
Posted on Aug 2, 2026|Superior Seaview Room
Lester T WongThe hotel's facilities are exceptional. On a clear day, the sea view is absolutely stunning, with a vast ocean panorama right outside the room window. If the weather is good, you can even catch the sunset.
I gave the facilities five stars because there are two swimming pools: one children's pool with a small slide, and a sky pool more suitable for adults. You can order food by the sky pool, and it's quite good.
Additionally, for families with children, there's a kids' playground with various activities. Children aged five and above can be looked after, allowing adults to go to the gym or do other things, which is a very thoughtful service.
I only gave the hotel's location and cleanliness three stars. The location is quiet but there's nothing else nearby. Typically, beachfront hotels are closer to night markets, especially this one which is quite secluded. The hotel does offer a shuttle service, but when I enquired, they didn't mention the need for a reservation, and there was only one scheduled trip. I arrived 15 minutes early only to be told I needed a reservation, and by then, it was full. Luckily, a 10-minute taxi ride still works.
Regarding cleanliness, the room attendant didn't clean properly. Leftover takeout food was still in the room, which was quite disappointing.
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Price per night from:CAD 171
Posted on May 11, 2026|Deluxe Studio Suite
Anonymous UserHotel average. Not satisfied with the difference in check in counter&the deposit is quite high for average hotel. Receipts for deposit provided only by request. The pressure for toilet bidet is too slow. Room is clean & spacious however the pillow is too light&causing a headache in the morning. Charge for parking is too high & unacceptable for guest shoud be waive.
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Price per night from:CAD 20
Posted on Aug 19, 2026|Deluxe Twin Room
Lord PapaResort has great relaxing vibe! Relax by the seaside bar or the indoor bar are equally chill. Resort has direct access to the beach and they organizes different activities on different days.
Super kids friendly as they have kids room for kids to drain their energy.
Get ready to be spoilt with the buffet breakfast varieties! International and local options available.
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Price per night from:CAD 165
Posted on Aug 13, 2026|Deluxe King Room
Mohamad Amir Amin⭐⭐⭐⭐⭐
Really enjoyed my stay at SHO Hotel Penang. The hotel is clean, modern and well-maintained, with spacious rooms that are comfortable for both short and longer stays. Being a newly opened hotel, the facilities are still fresh and in great condition, with everything you need for a comfortable stay.
The only downside is the location, which is quite far from Georgetown, so getting to the main attractions and city centre can take some time. Other than that, a very pleasant stay and definitely a hotel worth considering if you prioritise cleanliness, space and modern facilities.
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Price per night from:CAD 75
Posted on Aug 14, 2026|Social Cosy King
Efa irnaWe had a lovely stay at M Social Penang. The room was clean and comfortable, and everything was well taken care of. The breakfast was good with a nice variety of choices, and what truly made our stay special was the warm and friendly service from the staff.
A special thank you to the hotel team for the thoughtful anniversary surprise a lovely slice of cake prepared in our room, together with the sweet anniversary wishes. It was such a beautiful little gesture and made our 18th wedding anniversary even more memorable.
Thank you, M Social Penang, for making our stay so pleasant and special. We truly appreciate the hospitality and would be happy to stay here again.
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Price per night from:CAD 113
Posted on Aug 14, 2026|Premier Room
Anonymous UserThe hotel is very new and currently in its soft opening phase. The linens and bedding are great, the room is spacious, and the facilities are brand new. The shower was also very comfortable. The only downside was that breakfast only started at 7 AM, so I missed it because I had an early flight. I asked if I could get a packed breakfast, but several staff members made various excuses to delay, which resulted in a very poor service experience. There was no bottled water provided in the room; you had to go to the corridor to get water yourself. I also didn't dare to use the cups, as I felt they might not be clean or safe.
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Price per night from:CAD 145
Posted on Aug 14, 2026|Rasa Wing Rasa Junior Suite
Guest UserShangri-La Rasa Sayang Resort & Spa is an ideal choice for a vacation in Penang. The entire resort is enveloped by lush, tropical gardens and boasts a private beach. From your window, you'll see swaying coconut trees and the Andaman Sea, with the evening sunsets being especially therapeutic. The rooms are clean and comfortable, and the bedding is soft and conducive to a good night's sleep. The resort's pools and relaxation areas are well-maintained. Breakfast offers a rich and diverse selection, with plenty of Southeast Asian specialties. The staff are friendly and attentive, and the hotel environment is tranquil and relaxing. There's no need to rush around; simply strolling through the gardens or enjoying the sea breeze by the beach is incredibly destressing. It's perfect for a slow-paced, relaxing getaway. I highly recommend staying here in Penang for a wonderful seaside experience.
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Price per night from:CAD 232
Posted on Aug 4, 2026|Standard Room
Myat Htoo Htet
Fantastic hotel with top-tier service, though the location is average
My friend and I stayed for one night in a Standard Room at the Crowne Plaza Penang Straits City. The hotel truly feels like a 5-star property, and the cleanliness, service, and amenities were all absolutely excellent. We were well taken care of by the attentive staff, and the facilities—like the outdoor swimming pool and fitness centre—were top-notch. The only minor downside was the location in Perai, which we felt was just average compared to staying directly on Penang Island. Overall, it is a great choice if you prioritize comfort and exceptional service!
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Price per night from:CAD 82