Posted on Jun 9, 2026
Guest UserWe checked in late in the night. We needed an extra bed in our room and Front desk did not say no even though Hoise keeping was not available. 10 stars to the hospitality! Rooms were big enough, hotel within walking distance to Sky tower. All in all everything was superb!
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Price per night from:PLN 552
Posted on Jun 29, 2026
Guest UserService is excellent! I absolutely love the idea of shuttle bus service as it is slightly away from the central area. The front desk arranged my luggage to be placed in the room upon my arrival. The room itself is clean and tidy. They play harp, and give away free cotton candy in the afternoon. I made two seperate bookings and enjoyed both room style.
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Price per night from:PLN 377
Posted on Jul 4, 2026
conglomeratergVery beautiful hotel! Situated at Wynyard Quarter, easy to walk to CBD / Ferry Terminal with plenty of good restaurants around (Auckland Fish Market is also just next-door). View (especially night view) is fantastic. Staff are helpful and friendly. Room is spacious. Breakfast is yummy yummy with lots of choices! (Enjoy the stay very much but forgot to take more nice photos inside the room during day time…)
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Price per night from:PLN 930
Posted on Jun 4, 2026
Yike98Facilities: The facilities are quite new, and the lobby feels very spacious. The bathroom is huge and even has a bathtub, perfect for a relaxing soak to relieve fatigue.
Cleanliness: The room and even the hallway railings felt dust-free, which was great.
Environment: The environment is comfortable, and there's even a swimming pool.
Service: Excellent service. They proactively helped carry my luggage to the room. Parking was also convenient.
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Price per night from:PLN 351
Posted on Jan 7, 2026|Superior Twin
Guest UserFunctional and souless, but a good location for Queenstown with plenty of car parking. The customer service was poor by the usually warm standard of NZ. The receptionist commented on how ”tired you look” Grrrr..who likes to be told that?! And the breakfast venue was so dire and overpriced ($25 each!) we went instead to a nearby woolworths complex with excellemt cafes instead.
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Price per night from:PLN 324
Posted on May 29, 2026|2 Bedroom Harbour View Apartment
AR mustafaI stayed at Auckland Harbour Suites for five days. Overall, the hotel offered a good location and comfortable facilities. However, I experienced an incident that I feel is important to share for the awareness of future guests.
On the third day of my stay, I noticed that my insulated winter pants (thermal trousers) were missing when I wanted to use them. My wife and I searched the entire room thoroughly, including under the bed sheets, but we could not locate the item. We reported the matter to the front desk, and they acknowledged the issue and informed us that they would look into it. I also mentioned that I was not accusing any staff member and that there was a possibility I might have misplaced it.
Despite continuing our search later that night, the item was still not found. The winter pants are quite bulky, padded, and lined with thick beige synthetic fur, making them easy to recognise and unlikely to be overlooked.
When we returned to our room the following day, we found that the winter pants had been placed on the dining table. I took photos as evidence. Upon inquiry, the front desk informed us that the item had been found under the bed sheet. I found this explanation difficult to believe, as the pants are large and easily recognizable. While I chose not to argue further, I strongly suspect that the item had been taken out of the room and later returned.
While I cannot determine exactly what happened and prove this without further evidence such as CCTV footage, I believe this incident serves as a reminder for guests to take extra care and be mindful of their personal belongings during their stay.
I hope the hotel management will take this matter seriously to prevent similar experiences for future guests and to ensure that similar situations do not occur in the future.
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Price per night from:PLN 274
Posted on Jul 27, 2026|Superior Two Double Room
RufengThis hotel is incredibly convenient, just a few minutes' walk, about 200 meters, from the international terminal. Especially now with Auckland Airport's temporary terminal where you have to queue outside for check-in, the hotel's location is absolutely perfect. Plus, you can even push your airport luggage cart right to your room door. It's also quite easy to transfer from domestic to international flights, with the domestic arrivals a roughly ten-minute walk away.
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Price per night from:PLN 651
Posted on Jul 18, 2026|Standard Two Double Room
Guest User
We arrived at around 10:30am and requested an early check in, as we had a 5:00am flight the following morning. We fully understood that the standard 1500pm check in time applied and that any early check-in was subject to room availability. We therefore appreciated the hotel accommodating us with a room at 1230pm. Unfortunately, the room was not ready to the standard we expected. We found an empty bottle on the floor, and the glass door/window could not be locked properly. Although, we requested a room change, we were informed that none were available at the time and maintenance advised that the lock would require drilling and screwing to repair. What disappointed us most was not the need for the repair itself, but how the situation was handled. The communication from the maintenance staff came across as abrupt when we were asked whether we wanted the repair carried out or not. We also felt greater consideration could have been given to guests, as drilling may not be suitable for those with allergies, asthma or sensitivities to dust or noise. Holiday inn has always been a brand I associate with consistent international standards, particularly from my experiences in South-East Asia. While we appreciated the hotel's flexibility in offering an early check-in, we do not believe this should come at the expense of basic expectations such as cleanliness, security, and a room that is ready for occupancy. Hopefully, this was an isolated incident rather than a reflection of the hotel's usual standards. Many guests arrive after long journeys simply looking forward to a clean, secure and comfortable place to rest. A little more thoughtfulness in both room readiness and communication would make a meaningful difference to the overall guest experience.
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Price per night from:PLN 299
Posted on Mar 7, 2026|Two-Bedroom Family Room
YYutravellerWe stayed in a family room, and overall the experience was great, except for the breakfast! It had two rooms with a kitchen, very spacious and comfortable. The front desk staff were also good.
The only downside was the breakfast service. On that day, there were two Korean tour groups, and they were seated before breakfast even officially started. We, as individual guests, were told there were no seats and asked to come back an hour later (breakfast was from 7 to 9 AM, and we arrived promptly at 7 AM). Since we didn't have time to wait an hour, we stood there waiting for a table. Eventually, the first group of over 40 people left, and then the second group of 20 arrived right after! The food wasn't refilled, nor were the paper cups or tea bags. The coffee machine was broken, and there was only one small home-style hot water dispenser, which was clearly insufficient for 50 people. The waiter then brought another electric kettle from somewhere, and when I poured hot water, I saw black flakes – I realized the iron heating element inside was rusty and flaking off... A lot of people had already drunk from it (it was terrifying). In the end, I only ate an apple and drank a cup of tea. There was only one server, nowhere near enough to manage two large tour groups. No one was clearing tables, and the situation for us individual guests was even worse.
Another plus was the free airport shuttle bus. So, apart from the breakfast experience, everything else was very good. Free parking was also available.
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Price per night from:PLN 170
Posted on Apr 12, 2026|Larger Guest Room, 2 Queen
Guest UserThe hotel's location is great for city walks, and it's not far from the Sky Tower. The room itself isn't very spacious, but the bed is large and comfortable. The bathroom, however, is quite roomy and comes with body lotion, shampoo, shower gel, conditioner, and a disposable shower cap (outside of China, disposable toothbrushes, toothpaste, and slippers are rarely provided). The water pressure is excellent, making for a pleasant hair wash and shower experience. While the breakfast selection isn't extensive, it's still pretty good. There are no complimentary bottled water in the room, but filtered water is available in the hallway. The hotel's parking lot is quite small.
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Price per night from:PLN 377