I made a reservation for the night before to go to Machu Picchu.
I couldn't stay after all because the flight was late, but I arrived at Cusco Airport on the day of check-out, so when I told you to stay 3 days later, I kept my luggage well.
The hotel is in a good location, and it is convenient to walk to the Arsenal and the tourist agency in a straight line of 15 minutes. The hotel's breakfast is very rich, with many varieties of authentic food. The only downside is that the room is noisy at night because the restaurant is next to the bathroom.
Very close to the scenic area, the service is very good, there is a question and answer, the wifi speed is also ok, the room has heating, very new, the lighting effect is very good, there is a free pick-up, there is a travel agent to facilitate a day trip, but the price is more expensive than the outside point. Breakfast is not too bad, the drink fruit is very rich. However, it is very strange that the price of Ctrip has changed. I decided to place more than 800 orders on the first night. The payment will not move. After half a day, I found that the price has become more than 900, so I changed it to more than 900. pay. Stayed for one night and wanted to continue, the Ctrip price became 1400, and then 1600. Later, I continued to stay at the front desk for the first night of Ctrip. In the next few days, Ctrip is still in this situation. It has changed and the hotel has been giving me a fixed price. I don't understand why Ctrip is doing this at this hotel.
This hotel is indeed highly recommended for its scenic views and quite near to the Plaza Mayor de Armas. Highlight the cleanliness and spaciousness of the rooms, as well as the friendly and professional staff. The natural lighting and panoramic city and mountain views are definitely standout features! The room I got has a scenic view! Super worth the price, I’m telling you, you should get one with the scenic view if you stay here. And staff at the restaurant were so kind and accommodating.
The price/performance ratio is very high, the location is also very good, and it's antique. There is free coca tea in the lobby and free oxygen for 10 minutes. There is a convenience store/pharmacy opposite the hotel, but the check-in time is a little long.
I chose it carefully because it was a trip with my mother. The accommodation condition was very good, but it was a little difficult because it was cold in the early morning. They were kind enough to provide a heater, but I had difficulty sleeping because of altitude sickness.
We had a wonderful stay at Hampton Hotel in Cusco. The staff were very friendly and hospitable, making us feel welcome throughout our stay. A special mention to Wilma, who went the extra mile to accommodate our request to change to a room with a queen bed instead of two standard beds—her helpfulness made a big difference.
The rooms are new, clean, and comfortable with fresh bedding, and the breakfast was very good. Overall, an excellent experience and I would highly recommend this hotel for anyone visiting Cusco.
The staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.
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8.4/10
Very Good
GGuest UserHad two separate bookings with the hotel as I was going to Machu Picchu and staying overnight there. During my first day at this hotel in my first reservation, I was asked to pay for this second booking together. No receipt given but was assured that there will not be any misunderstanding. Was told to pack and leave my things at the reception and check out and re-check in. So not sure why I needed to pay for the second reservation upfront in my first booking (Maybe afraid that I would cancel it as I was really tempted to). As mentioned in my previous post, the amenities are severly lacking, cause of low water supply, the pipes and toilet filling up is very loud and the water flow from the tap is like the picture at night and it was trickling and dripping one of the early mornings when I had a tour. In short, i will not stay here again.
GGuest UserBelmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
KK TravelsLet me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice.
But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath.
The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it.
I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep.
Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh
MMananxi_MXvery good! I didn't take a lot of photos, but I probably told you about it! First of all, I went to Machu Picchu to stay in Hot Water Town for one night. The town was really small, so this hotel looked far from the station. It took only 3 minutes to walk. I got off the train station and walked uphill.
The hotel is four stars, the lobby reception service is very good, there is free hot tea bags for you to drink, there is an elevator with luggage storage service, the room is large, and the bed for two people is almost Queen size.
Room facilities are complete: electric fans, heating, blankets
It is worth mentioning: Wi-Fi is particularly easy to use, the meeting is very smooth; the faucet is large, the bath is very happy!
Watching the river at night to sleep, the white noise of sleep aid
Breakfast was too early to experience, but the hotel staff were very enthusiastic and patient. After returning from Machu Picchu, we rested in the lobby and charged to the train station to return to Ouyutai.
The price is also very affordable, in short, the experience is very good 😘 recommend everyone to come
YYuanyuanquanquan⭕️⭕️The hardware level of domestic guesthouses is not high, but it is OK in a small town like Reshui. It is clean and the service is good. They will help with luggage when picking up and dropping off trains. The breakfast is OK. The beef is very filling and it is very good for replenishing energy before climbing Machu Picchu. Natural water sound white noise. The air conditioner is easy to use and very cool!
PPeter Tang 369Hotel location is very good in the old town, six or seven minutes walk from the weapons square
The internal environment of the hotel is very good, the decoration is very beautiful and very clean.
The room is also clean and tidy, but there is no exhaust fan in the room. The smell of the bathroom is difficult to disperse, especially the closed room without windows.
The service is difficult to say. I booked a superior room with windows and balconies. When I checked in, I said that the room was gone. The room I upgraded was the result of the ”upgraded” room. It was a fully closed room without windows! I don't agree, but the hotel said there was no room. The ”discussion” result was to give me free dinner. I didn't have a choice. I could accept...
GGuest UserThe staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.
GGuest UserThe location is very good, there is free lunch or dinner, very good, the room facilities are general, but it is estimated that it is already a very good presence in the local area, overall, it is still very good.
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