Beach Hotels in Western Province, Sri Lanka

5* hotel booked to end our trip in style. Bar staff and cleaners were super happy, polite and love to great the guests in the hotel. Reception staff were generally unhelpful. I tried to book activities and excursions, but was initially told to go the hotel next door before being given a random book While trying to sort late check out one receptionist began serving another customer over my head. Late check out was eventually agreed to which was helpful but after being sat face to face in silence for minutes. Facilities are wonderful. Nice private beach, great pool area. Two bars and buffet style restaurant with ala carte option. Locals got charged significantly less for our event dinner. Some would say that's fair, others would disagree, but not being transparent probably suggests it was trying to be hidden. Service wasn't 5*. When we arrived our bedding was ripped and had a huge hole in it. Thankfully this was fixed, but I think atleast 2/3 people came to check before it was resolved.

Had a really nice experience here. The location is a bit far from the city, but since we wanted a hotel closer to the airport, it was perfect for us. The staff were very friendly and welcoming throughout the stay. The hotel was clean and had many scenic spots in the property, especially the beautiful Kurulu Kele area. We also enjoyed the afternoon tea there, which was such a relaxing experience. The buffet was great with a good variety of food. We had both dinner and breakfast buffets, while lunch was à la carte, and honestly, that was great too. Our room was spacious with a lovely pool view. One of my favorite moments was watching the sunset from the hotel. Overall, it was a peaceful and memorable stay.

We initially booked for one day, but loved the hotel so much that we extended our stay. Everything was excellent – from the reception and check-in to the pool, beach access, and breakfast. Breakfast had a good variety and was served quickly. There are even squirrels hopping around the hotel! The pool is warm and convenient. There are sun loungers around the pool, and the sun shines directly overhead, perfect for tanning. Beautiful sunsets, and a beach nearby with loungers you can use if you order from the cafe, where you can relax and swim. It's close to the airport, making it ideal for a rest before departure or after arrival. The sea in Negombo was the warmest we experienced during our 3-week stay in Sri Lanka.

According to my booking, I was supposed to receive a king-size bed, but upon check-in, I was given two very small, separate beds instead. The hotel authorities failed to keep the commitment made at the time of booking. Staying and sleeping in these small beds was extremely difficult and uncomfortable for us. This kind of poor service and irresponsibility is completely unacceptable from a reputable hotel. In terms of customer service and maintaining commitments, this has been a thoroughly disappointing experience. I have no intention of ever staying at this hotel again in the future.

I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile. The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special. What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort. Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.

Very friendly staff. It was just an OK stay. The room was a bit run down, common areas were very nice though. The ceiling fan was very noisy because it wasn't really mounted well. It did have a nice restaurant and spa facilities. Two pools were great and the clean beach access was the best. Having a gym was a pleasant surprise. There was a block wide power outage due to power line upgrade and I was grateful they had a generator to keep things going for 8+hours of having no power elsewhere. I personally probably would not want to stay here again.

This was my third stay at the Goldi Sands, honestly, the last time was nearly 20 years ago but I had such a great time back then I had high expectations. In the intervening 20 years, the hotel has had a revamp, double the size, double the number of swimming pools, added an elevator and they've removed the beach-fronted bungalows. All of which I think was a smart move and well worth doing. What has changed is the service and the catering. The staff are of course all very polite just that they didn't go the extra mile like they used to. We arrived late as our flight had been delayed, all I wanted was a couple of bottles of beer, they did arrive but I almost had to beg. I booked a taxi to the airport with the front desk, but they forgot, the waitresses at dinner were all about the hard upsell rather than serving. The breakfast as far as my memory serves me used to be awesome, today's breakfast is the same every day and lacks imagination, is poorly presented, and includes the worst coffee ever. The hotel has a confusing number of tariffs from all-inclusive to room only which means if you want to buy a drink it takes forever as they have to check your ”status” and then if you pay cash they have to go to the cashier as they carry no float. The rooms are a good size, clean and comfortable but basic. All in all it is still a good hotel to choose but sadly it is no longer in the memorable category.

A few if us wanted to get along with friends and have a good time and we choose this location and it did not disappoint us.

Great place to stay. Staff were very good and helpful. The breakfast was good. Room size was spacious and it was great to have a choice of AC or calling fan. Great to having a working smart TB too. Choice of minibar options was perfect and at reasonable cost. Pool area was clean and well maintained. Would stay here again.

Berjaya Hotel is a grand entrance. Feels like premium hotel and is best for the people who want to explore the beach. The view from the hotel was very serene, waking up to the sight of beach is amazing. The train passes by every few minutes which might be a nuance if you like absolute quiet environments. There are restraunts and bars nearby on the beach which is a 2 minutes walk from the hotel. It was strange to find a lack of amenities in the room like toothbrush, toothpaste and slippers. I had a walk a couple of kilometres to find a shop to buy slippers before I could take a shower and relax after a long flight. The staff was very helpful during the checkin and checkout process helping me carry my luggage even at 4am in the morning. The complimentary breakfast was also delightfully diverse with a mix of Desi, Continental and Srilankan dishes. Overall I enjoyed my stay. I hope the hotel management can add to the amenities so the international travellers can have a more comfortable stay.