Really enjoyed it here, an affordable option in an otherwise somewhat expensive resort, the free activities and talks provided are all really interesting and the bar is lively with music at nigh
Great location when visiting Kakadu National Park. Original architectural design. However, room and dining prices are inflated to due the remote location (tight supply and high demand of lodging options). Pool is small but does the job to help cool off.
Darwin isn't very big, so everything's pretty close by. The hotel room was quite spacious and came with a balcony, but it was so hot and humid outside that the balcony was practically useless. Having a fridge in the room was convenient. Breakfast was a simple Western style. The room decor was a bit dated but very complete. There's a connecting door between my room and the next, probably for when they combine them into a suite. The staff were very enthusiastic. However, during my stay, there was a rather violent incident. In the morning, someone was violently banging on my door and shouting. After the noise stopped, I went out to check and found a mess, with plaster peeling everywhere. Staff were repairing it, but it was all fixed by the time I finished breakfast. It seemed like they were used to it.
The hotel service was excellent, and the location was good. The breakfast offered a decent variety of choices. The hotel manager even followed up afterward to ask about our stay, which was a nice touch. Although the facilities are a bit older overall, the hotel still felt very welcoming and the bedding was comfortable. Opening the balcony door revealed a large grassy area and the pool. Highly recommend!
Very convenient location as it’s next to the town centre and shopping mall. Staff are friendly and helpful. Some rooms however are seen able by public access so privacy may need to be protected. Due to the open corridors and courtyards are surrounding all the rooms, could be very noisy if other guests are having conversations. Note that the desk phone in all the rooms are not working just for display! There’s no food and beverage facilities.
The hotel offered exceptional service and the room was very comfortable and facilities were great. All the extras that were included, from a complimentary drink on arrival to the 16th floor 360 degrees viewing for sunset, free canapés and snacks. Highly recommend
Perfect for what I needed... a one night stop over to visit the Kangaroo Sanctuary!
Staff were polite and friendly. Check in and out with seamless. Had the best night's sleep in good quality and spotlessly clean bedding.
Ate dinner in the restaurant, too, which was reasonably priced.
The check in experience was not good. Room was fully paid for but had to provide credit card even though I don't have one. Desk clerk made it quite clear that any damage would need to be paid for. why, because I am Aboriginal (he did not say this but it was clear in his attitude). He also mentioned about guests.
for a company that makes a substantial amount of money from the Aboriginal community it is sad that you have prejudiced people welcoming guests.
Absolutely fantastic hotel. Staff were amazing.
Outdoor facilities for jacuzzi, pool and sun bathing were incredible.
Wish we'd spent longer here.
Very Good
130 reviews
8.6/10
Price from
CAD 233
per night
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7.7/10
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RRip RipWas expecting more given the price we paid, apparently already considered low season.
The pool lagoon was disappointing and expected higher standards, more staff and cleanliness.
Hotel restaurant food expensive unless ******** and apparently would have great discount.
Room service was good and value for money.
Expected small amenities like free bottled water to be more generous given the heat. Apparently just 2 bottles per check in although we stayed 2 nights .
Bathroom and toiletries reasonable although bathroom door had a drum which made it inconvenient to open as door swung closed automatically ..
GGuest UserThere's a breakfast buffet, a swimming pool, and a BBQ buffet inside. Parking is conveniently located right next to the rooms, which is great.
However, we initially had a hard time finding our room and circled around several times before finally finding it 😅 Overall, it was a fantastic experience! Highly recommended! 👍🏻
KKatherineGood location and service. Cleanness needs improving, there is a big dead cockroaches under the chair for our entire stay but not been removed. Seems like they just made the bed (didn't change them, just made them) and changed the towel, that's all.
The shower design is not great, and it is almost guarantees to get wet everywhere after use.
Tones of insects even in the room, especially in the evening, no door open, so I'm not sure where they came in... but I guess that's deserts.
It's great to have a free laundry facility, which is very helpful. Free activities were a nice touch.
Surprisingly, there are no complementary bottles of water in the room when the hotel is located in the deserts, very unusual compared to all the hotels we stayed.
Nice that we are allowed to use other hotels' facilities, so in general, we did enjoy our trip, and thank you for the friendly staff.
GGuest UserPerfect hotel location for our needs since it is very close to the airport and the Marrara sport complex (10-15 min walk) in which our event took place. What we love most: very clean hotel room, convenient park ing spot right in front of our unit at an extra cost, great pool facility and some restaurant and coffee shop option on site. The room we booked was really spacious. We had a very pleasant stay.
GGuest UserGreat place for an authentic outback experience. Well done to the team for offering very reasonable pricing on food and drinks.
The common facilities were well maintained and in good condition.
Our main concerns were the lack of an emergency contact number and the air conditioning in Cabins 24 and 25, which was not functioning effectively at the start of summer. Initially, we assumed this was due to daytime heat; however, the cabins never cooled properly, even later in the day.
If the issue was related to the cabin location, providing pedestal or portable fans would have helped. What was confusing is that the same air-conditioning units installed across the resort appeared to work well in other areas, such as the toilets near the bar.
Overall, it’s a great property, but addressing these issues would significantly improve guest comfort .
RRose AnnWe spent three enjoyable nights at Club tropical in Darwin from the 31st of July.
Check in and Check out was smooth.
Staff at reception very accommodating..
A map for the complex is provided and the room was spacious.
Good linen and towels.
Very recommended.
GGuest UserThe hotel is located walking distance to City Center and smith street mall. Even waterfront restaurants and bars are just 15 mins. walk apart. The taxi transfer airport to hotel takes less than 20 minutes.
Friendly reception staff arranged a change of our desired bed configuration upon notice. Rooms are basic but spacious.
Nice restaurant on premises available for lunch, dinner and its where you got the complementary breakfast.
Will stay here again definitely, when in town next time.
Xxiangy225The room was spacious and the location was excellent, with the ocean in front and the CBD behind. Everything in the city center was within walking distance. The noodle house on the street behind the hotel was delicious. The staff were very friendly, enthusiastic, and attentive. I would definitely stay here again next time I'm in Darwin.
MMamzinhaMy last minute trip to darwin turned to be the best trip with great deal of Air ticket and Accommodation booked with Trip.com
H on Mitchell Apartment Hotel is Good Location walking Distance , Room equipped with Microwave Oven, Refrigerator , Dish washer machine, Stove , Room is clean, as well as Safe to stay.
FFancyTravelA 5 star rated and cost hotel with nice amenities and outdoor environment. Room is very spacious and faces the garden. Hotel food pricing expensive and not worth the cost as there is a much better option at the Desert in the Garden hotel under same group. Also staff service could do with more friendly smiles and welcoming attitudes. Not sure if they are part timers or working holidays staff since some show their inexperience in service. Other areas for improvement are insufficient signage of directions in such huge resort hotel, no room number on the desk phone in room, stains found on walls in bathroom and in toilet bowl (due to minerals in flushing water from the area per management explanation).
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