please help me to write a hotel review. The hotel is nice,its have supermarket nearby. But parking also nice just the space a little bit small for you to park your car. but it is very convenient to bring your luggage direct to your room. the room is clean and tidy,just the light is quite dim. and the car from outside the road is quite bising since the room is at the corner near to the vamp. The swimming pool is nice but dont have the children pool. The breakfast is okay and have many delicacies which like malaysia also. Maybe ,next time i will consider to stay here again . thank for the stay.
Here’s a smoother, more natural version of your hotel review:
I had a pleasant stay at this hotel overall. The location is very convenient, with a supermarket nearby, which made it easy to get anything we needed. The parking is available and convenient, although the spaces are a bit small, so it might be slightly challenging for larger cars. However, I really liked that it was easy to bring luggage directly from the parking area to the room.
The room itself was clean and tidy, which I appreciated. The only downside was that the lighting was quite dim, making the room feel a bit less bright than expected. Also, since our room was located at the corner near the ramp, there was some noise from cars on the road, especially at night.
The swimming pool was nice and well-maintained, but it would be even better if there were a separate pool for children. Breakfast was decent, with a good variety of dishes, many of which are similar to Malaysian cuisine, so it felt quite familiar.
Overall, it was a comfortable stay, and I would consider staying here again in the future. Thank you for the hospitality!
As one of the newer hotels in Brunei, it's super convenient with a variety of restaurants right downstairs. The biggest night market in Brunei is also just a 5-minute drive away. The rooftop pool has water park facilities and offers stunning sunset views, and you can even see the national mosque from there.
Spent 3 nights here at higher hotel. What can we say, firstly the hotel was clean, linens towels were clean. The room size was surprisingly big too. We had the twin bed but that’s ok for us. Location wise, just 7km away from the airport. Dart costs BND10 each way. In terms of shops and eateries, there’s myriads of shops just walking distance. They have laundry just next door to the hotel. The food in the hotel breakfast served home meals, close to local dishes. We get used to it since it’s almost like our own. Lastly, but the most significant one would be the friendliness of all their staffs, whom 90% was Filipino. They are very polite and just friendly to every guests. If we ever come to Bandar Seri Begawan again, we will look no other than Higher Hotel.
The location is fantastic. Even during Ramadan, they prepared breakfast for us. And not just in the room, but we could eat as much as we wanted at the 7th-floor buffet. Thank you! The room is spacious. There are so many light switches that it's hard to figure out which one controls what. There was a kitchen, but it wasn't usable – no pots, pans, plates, or spoons. There's an electric kettle, two complimentary bottles of water, and a fridge. The staff are very kind. I appreciate having a bathtub, and the hot water works. My biggest complaint is that even with the AC turned off, it was still cold. Maintenance came to the room multiple times, but it remained chilly. The pool is a good size, and there's a gym too. A supermarket is conveniently connected next door, along with cafes. Across the road is the Ritz-Carlton Hotel, and it seems to be owned by the same group. Postcards can be found at the Ritz-Carlton gift shop. The hotel front desk offered a service where, for $1 per card, they would go to the post office, buy stamps, and mail them for you – very helpful! A ride to the airport was about $10 via a ride-hailing app. The place has a retro vibe. There were koi fish in the lobby. The biggest issue is the no-smoking policy; you can't smoke outside, in your room, or anywhere on the premises. Apparently, this isn't due to Ramadan but is a Brunei rule.
Highly recommended! Everything was great. The hotel offers a convenient airport shuttle, and the breakfast spread is rich and varied. The front desk even helped us with taxis. The room was clean and tidy, and the location was excellent. The only minor downside was that the tap water was a bit yellowish, though the shower water was fine. For drinking water, we bought a large bottle of mineral water for 50 cents from the supermarket next door. The bus terminal is just a few minutes' walk away, making it easy to explore attractions on foot and get to the pier. Taking a taxi to Gadong Night Market wasn't expensive. By the way, Brunei is definitely worth a visit!
Excellent. My kids love the pool and the playground. My husband enjoyed the gym. The room is spacious. We picked the grand deluxe and love it. Two toilets, how convenient. I heard there are connecting rooms between deluxe and grand deluxe. We are going to pick those when we come back. The staff is friendly. When i accidentally left my stuff after checked out, they helped me look for it and i easily could get it back without any hassle.
Capital Residence Suites, Brunei
I had a generally pleasant stay here. The room was clean, spacious, and comfortable, and the place felt quiet and calm, which was nice after a long day out. The bed was comfortable and the room was well maintained.
Breakfast was provided and was simple but sufficient to start the day. Nothing fancy, but acceptable. A good highlight is the free city tour organized by the hotel. During the tour, I managed to visit Energy Hub, Masjid Omar Ali Saifuddien, Istana Nurul Iman, Balai Khazanah Islam Sultan Haji Hassanal Bolkiah, Gadong Mall, and Masjid Jame’ Asr Hassanil Bolkiah, which was very convenient for first-time visitors. Also the big plus is free airport pick-up and drop-off (reservation required)
Staff were friendly and helpful, and check-in was smooth. Overall, it offers decent value for money and is suitable for a short stay, especially if you want an easy way to explore Bandar Seri Begawan.
We enjoyed our one-night stay with my friends. We stayed there for our hiking trip. They granted us a late check-out until 1:00 PM.
Breakfast was alright. I wish they had soup options like corn or mushroom, and more fruit selections—there was only watermelon (not sweet) However, the main courses were delicious.
Wi-Fi on Level 5 was not stable. The swimming pool was closed for some reason. We called the reception 3x, but no one picked up.
Other than that, we were happy with our stay and would recommend it.
To be honest, there were a couple of issues. The air conditioning was too cold, and after opening the window, the bathroom ventilation wasn't great. This led to the ceiling being covered in condensation when I woke up. The hotel definitely has some ventilation problems, as the hot air wasn't being extracted properly. However, apart from that, everything else was good! I was especially happy because the buffet had Ambuyat, a Bruneian staple that I surprisingly couldn't find at the Gadong Night Market, haha!
Conveniently located, there are many restaurants and supermarkets. It can be reached within 5-10 minutes on foot. There is also a sporting goods store next to the hotel and a bakery diagonally in front. There is a pier not far from the hotel, which is convenient for sightseeing. Friendly service staff, helping to solve problems. Breakfast varies slightly every day, and most special foods can be tasted. The hotel also provides travel itineraries for your convenience.
Very Good
44 reviews
8.7/10
Price from
US$44
per night
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9.3/10
Great
XxmOrangeThis stay far exceeded my expectations, perfectly embodying 'home away from home'! The hotel boasts an excellent location with the best sea views. The staff were warm and attentive; from the front desk to the restaurant and housekeeping, the service was meticulous. The room was comfortable and clean. The hotel's breakfast was also rich and delicious. Overall, it was a very pleasant stay!
JJack JMplease help me to write a hotel review. The hotel is nice,its have supermarket nearby. But parking also nice just the space a little bit small for you to park your car. but it is very convenient to bring your luggage direct to your room. the room is clean and tidy,just the light is quite dim. and the car from outside the road is quite bising since the room is at the corner near to the vamp. The swimming pool is nice but dont have the children pool. The breakfast is okay and have many delicacies which like malaysia also. Maybe ,next time i will consider to stay here again . thank for the stay.
Here’s a smoother, more natural version of your hotel review:
I had a pleasant stay at this hotel overall. The location is very convenient, with a supermarket nearby, which made it easy to get anything we needed. The parking is available and convenient, although the spaces are a bit small, so it might be slightly challenging for larger cars. However, I really liked that it was easy to bring luggage directly from the parking area to the room.
The room itself was clean and tidy, which I appreciated. The only downside was that the lighting was quite dim, making the room feel a bit less bright than expected. Also, since our room was located at the corner near the ramp, there was some noise from cars on the road, especially at night.
The swimming pool was nice and well-maintained, but it would be even better if there were a separate pool for children. Breakfast was decent, with a good variety of dishes, many of which are similar to Malaysian cuisine, so it felt quite familiar.
Overall, it was a comfortable stay, and I would consider staying here again in the future. Thank you for the hospitality!
GGuest UserThe hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced.
The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day.
There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant.
The tap water is yellow, and there were also issues with the hot water.
Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own.
Unfortunately, the overall service was extremely disappointing.
AAnonymous UserCapital Residence Suites, Brunei
I had a generally pleasant stay here. The room was clean, spacious, and comfortable, and the place felt quiet and calm, which was nice after a long day out. The bed was comfortable and the room was well maintained.
Breakfast was provided and was simple but sufficient to start the day. Nothing fancy, but acceptable. A good highlight is the free city tour organized by the hotel. During the tour, I managed to visit Energy Hub, Masjid Omar Ali Saifuddien, Istana Nurul Iman, Balai Khazanah Islam Sultan Haji Hassanal Bolkiah, Gadong Mall, and Masjid Jame’ Asr Hassanil Bolkiah, which was very convenient for first-time visitors. Also the big plus is free airport pick-up and drop-off (reservation required)
Staff were friendly and helpful, and check-in was smooth. Overall, it offers decent value for money and is suitable for a short stay, especially if you want an easy way to explore Bandar Seri Begawan.
AAnonymous UserAs one of the newer hotels in Brunei, it's super convenient with a variety of restaurants right downstairs. The biggest night market in Brunei is also just a 5-minute drive away. The rooftop pool has water park facilities and offers stunning sunset views, and you can even see the national mosque from there.
NNicWangNothing but 5 stars.
Lets start with the location. Not very far from town as you can see from map. Neighbouring local kampung houses. Just below the hotel there is one fine restaurant that looks premium.
Embun doesnt have many rooms, they gave me the room just behind the reception. Dont expect someone to man the counter, just press the bell and Mr Jimmy will come running. A superb friendly and attentivve gentleman.
Room is very comfortable and very clean. Towel provided is clean. Water pressure and great with heater. It is very chilly in the morning if you aretakingt bath. Yes we are facing mangroove swamp and a nice huge river. Best part, TV is great with youtube.
Apart from some board games at common hangout area, there is a pool at the back of the hotel facing the river. U cant really swim, just dip and enjoy the view. N
Parking wise not an isue as there spaces for at least 9 cars.
Now comes breakfast, not your usual hotel buffet, they served your breakfast personally with some nice omelette, local kuih and oranges. Very delicious.
Will i come back again? Yes. Better than J Hotel which I frequent. Although embun doesnt have smart lighting and etc like J hotel where we uses a old school key to access our room, but the human side of Embun wins hands down. Love this hotel.
MMazhenkanTo be honest, there were a couple of issues. The air conditioning was too cold, and after opening the window, the bathroom ventilation wasn't great. This led to the ceiling being covered in condensation when I woke up. The hotel definitely has some ventilation problems, as the hot air wasn't being extracted properly. However, apart from that, everything else was good! I was especially happy because the buffet had Ambuyat, a Bruneian staple that I surprisingly couldn't find at the Gadong Night Market, haha!
AAnonymous UserThe location is fantastic. Even during Ramadan, they prepared breakfast for us. And not just in the room, but we could eat as much as we wanted at the 7th-floor buffet. Thank you! The room is spacious. There are so many light switches that it's hard to figure out which one controls what. There was a kitchen, but it wasn't usable – no pots, pans, plates, or spoons. There's an electric kettle, two complimentary bottles of water, and a fridge. The staff are very kind. I appreciate having a bathtub, and the hot water works. My biggest complaint is that even with the AC turned off, it was still cold. Maintenance came to the room multiple times, but it remained chilly. The pool is a good size, and there's a gym too. A supermarket is conveniently connected next door, along with cafes. Across the road is the Ritz-Carlton Hotel, and it seems to be owned by the same group. Postcards can be found at the Ritz-Carlton gift shop. The hotel front desk offered a service where, for $1 per card, they would go to the post office, buy stamps, and mail them for you – very helpful! A ride to the airport was about $10 via a ride-hailing app. The place has a retro vibe. There were koi fish in the lobby. The biggest issue is the no-smoking policy; you can't smoke outside, in your room, or anywhere on the premises. Apparently, this isn't due to Ramadan but is a Brunei rule.
GGuest UserHighly recommended! Everything was great. The hotel offers a convenient airport shuttle, and the breakfast spread is rich and varied. The front desk even helped us with taxis. The room was clean and tidy, and the location was excellent. The only minor downside was that the tap water was a bit yellowish, though the shower water was fine. For drinking water, we bought a large bottle of mineral water for 50 cents from the supermarket next door. The bus terminal is just a few minutes' walk away, making it easy to explore attractions on foot and get to the pier. Taking a taxi to Gadong Night Market wasn't expensive. By the way, Brunei is definitely worth a visit!
GGuest UserSpent 3 nights here at higher hotel. What can we say, firstly the hotel was clean, linens towels were clean. The room size was surprisingly big too. We had the twin bed but that’s ok for us. Location wise, just 7km away from the airport. Dart costs BND10 each way. In terms of shops and eateries, there’s myriads of shops just walking distance. They have laundry just next door to the hotel. The food in the hotel breakfast served home meals, close to local dishes. We get used to it since it’s almost like our own. Lastly, but the most significant one would be the friendliness of all their staffs, whom 90% was Filipino. They are very polite and just friendly to every guests. If we ever come to Bandar Seri Begawan again, we will look no other than Higher Hotel.
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