Very good. it would be impossible to find better especially for the price. The place was clean, well appointed, nice view out of the window.
Brand new furniture, comfortable large bed, clean, coffee in the room, breakfast included …
I arrived past midnight after over 30 hours traveling and the breakfast was from 6.30 until 9 but I only woke up at ten, I still went downstairs to check and the manager on duty said no problem and a nice breakfast of cereal, omelette, sausages, toasts jam, various juices and coffee …
The only thing was no elevator but they took my luggages up without having to ask and same in the morning they took them back down
I am impressed and very satisfied
Had a great stay so close to the suspension bridge with buses near by to go down town would definitely recommend staying at North Vancouver Hotel very comfortable beds lots of space and enjoyable stay
The cabin is comfortable to live in and has beautiful scenery. There will be a shuttle bus to pick you up from the parking lot. After checking in, you may need to carry your luggage and walk a distance to the room, but it is still worth staying.
Great location close to sky train. Facilities are a little bit outdated. Swimming pool is pretty big but the water temperature is low for winter time. It did not have a place to take a fully shower after swimming. We were waken up by the fire alarm in the middle of the night at 1:30Am and need to walk all the way down from 11th floor. It took them 30 minutes to clear the fire alarm and they could not fix the elevator after it. So people without disabilities would need to climb over 10th floors of stairs to get back to sleep. The rest of the people will have to wait till the elevator is being fixed. We felt so hard to get back to sleep once again after this much of exercise. When we checked out the next morning with a lady at lobby, we asked if there are any compensation for the fire alarm situation last night , she only said it is for safety concerns so they will not give ANY compensation for it. The thing is when we asked what caused this alarm, she only said it is still being investigated. We were so disappointed at their response because the fire alarm issue could be on hotel’s fault if it was fault alarm. They do not even know if it was really for safety side or it is because of their poor alarm system.
This hotel is under Marriott and is well managed by friendly staff at the front desk. Check-in and check-out are quick and smooth. Indoor guest car parking is just across the street for $9.45. The spacious rooms and bathrooms have significant counter areas decorated with bright lights. Ice machines are on every floor. Washing and drying machines are available for $3 each. The indoor swimming pool opens from 7am to 11pm, and the gym is open 24/7. The only downside was the coil of the air conditioning was installed in the room, so you will hear the big noise when the coil starts to work the room temperature colder.
The front desk staff were exceptionally friendly and welcoming. The on-site restaurant is truly a hidden gem—both the food and drinks were outstanding. The only issue I encountered was with the air conditioning in the room. It was quite noisy, so I turned it off before bed to get a better night’s sleep. However, I woke up early in the morning to find it had turned itself back on and the room temperature had dropped to 18°C which was uncomfortably cold. I mentioned this to the front desk during check-out and the staff member sincerely apologized and assured me they would look into it. I appreciated the way the situation was handled. And the other thing is the room is a bit overpriced.
Found a good deal on a week day so we decided to go for the first time. I had heard good reviews about the hotel so I was excited. Stayed at the heritage tower, it was literally ‘heritage’… you could call it very vintage/ chic style but in other words it hasn’t been updated since early 1900… all the doors inside the room were squeaky, the bathroom door didn’t close properly since it looks like it has been painted many times, luckily there was a heater but the room is not sound-proof so every time someone walked above or below us, we could hear very clearly… some spots on the floor were uneven. The staff were friendly.
We went there to sit and relax in the pool but it was crowded and people were taking loud everywhere. Turned out that the outside of the hotel was a lot quieter and the scenery was beautiful and peaceful.
The restaurant ‘Cooper Restaurant’ was probably the best part of our stay. The foods were good and they had a jazz band which was great.
If you are planning to stay there I would recommend the other towers ( assuming they are newer buildings.)
We had a great stay at the Four Points. It was a last minute booking as a previous hotel had fallen through. Staff were so kind and attentive and really helped us get what we needed. The rooms were very spacious and clean, the microwave and fridge were great touches. We were near a lift which was quite noisy throughout the night. And for the price of the rooms I think it should include breakfast to compensate for having such a tiny swimming pool. Otherwise a great stay in good location. I’d definitely recommend.
Hotel near James Bay,Victoria40% of visitors choose this area
GGuest User2025.08.03
Top notch service. Corner suite on the 6th floor had a killer view of the harbor and parliament building. Walking distance from restaurant and the BC museum. Really appreciated having a sitting space separate from the bedroom.
Everything was very nice but room not newly remodeled. Nonetheless, looking forward to an opportunity to stay there again.
Major flaw was the pool, sauna area was part of an attached gym. Not the spa experience I had hoped for.
Very Good
82 reviews
8.5/10
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GGuest UserStaff was totally excellent. The room is clean. Bed is very comfortable. The hot tub was just fantastic. Nice swimming pool. Food was good and I have no complaints at all.
AAnonymous UserThe cabin is comfortable to live in and has beautiful scenery. There will be a shuttle bus to pick you up from the parking lot. After checking in, you may need to carry your luggage and walk a distance to the room, but it is still worth staying.
KkymcuraHotel a bit outdated, soundproofing not very good. But apart from that, everything went well, location is in a safe and convenient place for public transpo. Cozy room.
Only wish 2 things were available: slippers (bec the floor becomes very cold) and drinking water.
Jjeffreycschow- located in a vantage point that is very close to all conveniences, such as Walmart, supermarkets and restaurants;
- nice and comfortable apartment that commands a lovely view of Vancouver downtown;
- squeaky clean and spick and span;
- very comfortable mattresses and duvets;You are mollycoddled, from the very first moment you hit the sack;
- a wonderful indoor pool!
The best hotel in Vancouver!
SSteven C KFor the price, it is very sufficient. Many aspects of the room felt outdated, but it was all fully functional and clean with no problems. Personally I prefer it this way since you get the savings and the function which is what really matter.
Staff were all nice and I loved that I could check in at 2AM with staff available to assist me.
GGuest UserThe hotel staff are very helpful. I always leave bags when I’m away skiing for the week.
Checked in quickly.
Rooms are big, immaculately clean, quiet and have v comfy beds. They are also nicely decorated. Got coffee machine, fridge, microwave & good wifi. Breakfast is pretty good. Got some fresh fruit, decent scrambled eggs, yoghurt and porridge if wanting more healthy options.
It has a pool which is nice.
Hall decor is now a bit dated and could do with being re-decorated.
JJanez VoDear Hotel Manager,
I hope this message finds you well. I recently stayed at the Hampton Inn/Hilton in Vancouver and wanted to share some feedback regarding my experience with the front desk team.
Unfortunately, I found the level of service to be below the usual high standards I associate with the Hampton Inn/Hilton brand. Specifically:
I arrived at the hotel at 1:00 a.m. on December 15, 2024, and was informed by the front desk staff that I could not sit in the lobby because my check-in time was 3:00 p.m. The staff member's approach felt dismissive, and I was asked to leave the lobby, which was disappointing after a long journey.
Upon arrival, I even cant not have a cup of water, and it was not provided. Is this due to hotel policy, or was it an oversight? Basic services such as offering water to arriving guests are often considered a courtesy and can greatly improve the guest experience.
Additionally, the front desk staff seemed inattentive during check-in and did not address my concerns effectively. This lack of professionalism left me feeling unwelcome.
I understand that managing guest interactions can sometimes be challenging, but I believe addressing these issues could significantly improve the experience for future guests.
Thank you for taking the time to review this feedback. I appreciate the effort your team puts into ensuring high-quality service and hope this feedback helps uphold the reputation of your brand.
FFaraad KhanThis hotel is huge and spacious. The suite had all amenities including a full kitchen and kitchenettes. It even had a comfy balcony and a cozy fire place. My kids loved the queen size sofa bed and the 42 inches flat screen TV. The washroom and bath were spacious and included shampoo, conditioner and body wash and enough towels. The king bed was in a separate room for privacy and this was one of the most comfortable bed I have ever slept on. The reception area is huge and all the different levels has restaurants and there was a heated pool. The hotel is located like 5 minutes from a grocery store, which was convenient and they had valet parking for
just a few extra dollars. Right up the street had tje gondola and Whistler village centre, which we walked even though we had our own vehicle. Overall, I would stay here again and I highly recommend this accommodation. The check in and check out process was smooth and the reception was polite and kind. We were actually given a welcome card along with chocolates, cookies and ice cream pkus bottled water ☺️ PS: My 70 year old mom went to the on site spa and had her first full body massage, she loved it!
GGuest UserGreat location close to sky train. Facilities are a little bit outdated. Swimming pool is pretty big but the water temperature is low for winter time. It did not have a place to take a fully shower after swimming. We were waken up by the fire alarm in the middle of the night at 1:30Am and need to walk all the way down from 11th floor. It took them 30 minutes to clear the fire alarm and they could not fix the elevator after it. So people without disabilities would need to climb over 10th floors of stairs to get back to sleep. The rest of the people will have to wait till the elevator is being fixed. We felt so hard to get back to sleep once again after this much of exercise. When we checked out the next morning with a lady at lobby, we asked if there are any compensation for the fire alarm situation last night , she only said it is for safety concerns so they will not give ANY compensation for it. The thing is when we asked what caused this alarm, she only said it is still being investigated. We were so disappointed at their response because the fire alarm issue could be on hotel’s fault if it was fault alarm. They do not even know if it was really for safety side or it is because of their poor alarm system.
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