We expected a lot more for this hotel. Checking in, the receptionist was very friendly and so was the bellboy. The room was sober but clean and i have no comment on that. But, we had no warm water, even after it ran for over 15 minutes. The bartender was unfriendly and i made a comment to him directly that he had to learn to smile, that it does not cost anything. But the same went for the serving staff in the bufet restaurant. Although the hotel was only occupied for about 30% , they were very slow and unfriendly. The selection of food was very limited. Breakfast didn't include bacon, and had only one type of ham and cheese. Lunch and dinner, the same. Small selection of vegetables and speciality dish, 1 type of fish and one type of meat. No cheese, ice cream or even pudding for dessert. I realize it is low season in Samana at this moment, but i had expected more from a Wyndham hotel. Further more, driving there, you can get lost, as there ar no signs or directions to follow. Its in the middle of nowhere.
The Residencia El Balatà provides a great place for travelers to relax after a busy day. Visitors to Las Terrenas will find that the Residencia El Balatà is a fantastic accommodation choice. The hotel is approximately 26km away from Samana El Catey International Airport. The nearest airport is Samana El Catey International Airport, approximately 26km away. With multiple attractions nearby including Club Kokopelli, Stairs (Esculara) por la exercise and Playa Casa Blanca, guests will find plenty to keep themselves occupied. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Las Terrenas hotel features parking on site.
Location is very good. Rooms are large. Cleanliness is good. Staff is attentive and tries to provide the necessary help. Breakfast is good.
The pool water was not very clean.
The room is quite big, the big bed room is much more comfortable than the twin room. But the hotel is old and the facilities are old. Air conditioning can be cooled and cannot be heated. It happened to be very cold in those days and it was very uncomfortable. In addition, the hotel can be stored for a long time, very convenient, so I have been living.
The Eurostars Grand Cayacoa is an ideal spot for travelers wanting to discover the city. Visitors to Samana will find that the Eurostars Grand Cayacoa is a fantastic accommodation choice. Samana El Catey International Airport is the closest major transportation option, approximately 47km away. Samana El Catey International Airport is the closest option for those who prefer to fly, approximately 47km away. Guests will find Los Puentes, Samana Town Beach ~ Playa Cayacoa and Iglesia asamblea de Dios tabernaculo d just a short distance from the hotel. This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site.
Generally ok and I did extend my trip a couple of days. The food was good and the entertainment team were great. The front desk however are a bit full of themselves. When I arrived at 14h30 they told me the room would be ready by 15h15. When I went back at 15h30 they said 16h30… it was because they were still painting it! When I went in the room I lent against the wall and got covered in paint. I contacted the front desk who seemed very inconvenienced by the issue and said ‘I suppose you will want to change room’. Well yes… did they offer to help me clean off the paint, move my luggage to the new room, bring the new keys to me? No No No - had to do it all myself. So service recovery skills there non existent. They also messed up the new keys when I extended the stay so I had to go back. There is a club area on the beach but it is so badly signposted that people would drift in there and sit down and then get into a fight (literally) with the club guests. The signage needs to be made a lot clearer. I don’t really want to listen to that on my vacation and I expect people who go in there by accident want to be humiliated either. But I did like the hotel and particularly the beach was great for swimming.
With a stay at Takuma Boutik Hotel in Las Terrenas (La Iglesia), you'll be steps from La Iglesia Beach and 5 minutes by foot from Haitian Caraibes Art Gallery. This hotel is 23.1 mi (37.2 km) from Samana Bay and 28.1 mi (45.2 km) from Cayo Levantado.
Pamper yourself with onsite massages and body treatments. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 8 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Located in Samaná, Villa Serena is a 4-minute drive from La Playita Beach and 11 minutes from Fronton Beach. This beach hotel is 6.8 mi (10.9 km) from Colorado Beach and 9.6 mi (15.4 km) from Rincon Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities, which include an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 21 air-conditioned rooms featuring refrigerators. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
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49 reviews
9.1/10
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GGuest UserGenerally ok and I did extend my trip a couple of days. The food was good and the entertainment team were great. The front desk however are a bit full of themselves. When I arrived at 14h30 they told me the room would be ready by 15h15. When I went back at 15h30 they said 16h30… it was because they were still painting it! When I went in the room I lent against the wall and got covered in paint. I contacted the front desk who seemed very inconvenienced by the issue and said ‘I suppose you will want to change room’. Well yes… did they offer to help me clean off the paint, move my luggage to the new room, bring the new keys to me? No No No - had to do it all myself. So service recovery skills there non existent. They also messed up the new keys when I extended the stay so I had to go back. There is a club area on the beach but it is so badly signposted that people would drift in there and sit down and then get into a fight (literally) with the club guests. The signage needs to be made a lot clearer. I don’t really want to listen to that on my vacation and I expect people who go in there by accident want to be humiliated either. But I did like the hotel and particularly the beach was great for swimming.
AAnonymous UserWe expected a lot more for this hotel. Checking in, the receptionist was very friendly and so was the bellboy. The room was sober but clean and i have no comment on that. But, we had no warm water, even after it ran for over 15 minutes. The bartender was unfriendly and i made a comment to him directly that he had to learn to smile, that it does not cost anything. But the same went for the serving staff in the bufet restaurant. Although the hotel was only occupied for about 30% , they were very slow and unfriendly. The selection of food was very limited. Breakfast didn't include bacon, and had only one type of ham and cheese. Lunch and dinner, the same. Small selection of vegetables and speciality dish, 1 type of fish and one type of meat. No cheese, ice cream or even pudding for dessert. I realize it is low season in Samana at this moment, but i had expected more from a Wyndham hotel. Further more, driving there, you can get lost, as there ar no signs or directions to follow. Its in the middle of nowhere.
AAnonymous UserWonderful place. Like living in the castle. The view is marvellous, beds are huge, breakfast is delicious.
People who work here are nice and welcoming.
GGuest UserLocation is very good. Rooms are large. Cleanliness is good. Staff is attentive and tries to provide the necessary help. Breakfast is good.
The pool water was not very clean.
GGuest UserThe hotel is very comfortable and comfortable. Good treatment by the reception staff, but people working at the beach restaurant do it with much parsimonity, slowness and negligence: you had to ask them to take care of you or to prepare things because they never had anything ready.
The breakfast was included (see photo), but it was very basic and no variety.
Prices of the cheap restaurant and also massage (€60/hora).
The room was not available with the wifi, the shower was locked, they supposedly fit it, but it was still the same. The mosquito mesh was broken with which the mosquitos were in any way.
The hotel is beautiful and the large rooms, but there were so many things that were not good, that I went out with a ugly taste with bitter touches.
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