Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
48 reviews
8.0/10
1 night
From SGD 110
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9.0/10
Great
XXiaojiejieIn the mountains~
It is more convenient to drive by yourself!
There are not many people, very quiet~
It takes about half an hour to drive from Santa Claus Village
Drive into the woods of the hotel. There is a kind of lonely beauty!! It is also very mysterious...
There are also deer in the hotel!
It’s a pity that I didn’t see the northern lights this time
GGorGorGirlThis was our first trip to Finland and our first time staying in a glass igloo, and overall, it was a wonderful experience. The only inconvenience was that we couldn't drive directly to our room; all cars had to be parked in a central lot. If you have a lot of luggage, be prepared for a bit of a trek as you'll have to pull it all the way to your room. If you have too much luggage and your room is far, the front desk does offer sleds to help you push it along. 😂 But it's understandable, as there are many people walking around the property, and with all the glass igloos, cars driving around would definitely compromise privacy and create light pollution.
Our room type didn't look very big, but it actually had a separate sofa area for relaxing, and there was plenty of space on both sides of the bed. We were able to open up three large suitcases with room to spare. Most importantly, there were many power outlets in the room, which was incredibly convenient. The food provided was also quite good, with very fresh vegetables. We had satisfying dinners and breakfasts, and there were many choices for tea, coffee, and desserts. For those who enjoy alcohol, you can purchase it at the bar at your own expense. The overall service was excellent.
The hotel offers many activities for an additional cost, so you can easily fill your days and then rest up to chase the Northern Lights at night. The hotel also provides a free Aurora borealis notification app (which usually costs money) that was very accurate. Basically, as soon as we received a notification, we could get ready and see the Northern Lights. Whether striking various poses in our room or walking around the hotel grounds, we saw beautiful auroras. This trip to Finland, staying in the glass igloo, truly made our dreams come true and completed our journey.
GGuest UserRight in Santa Claus village. If you come in the winter, it’s a good location and there will be many activities inside the village. But if you come here in other seasons like us, there will be boring and far from the downtown because lots of activities are stopped. You can take bus no.4 or Santa clause express to downtown at cost. Room with sauna is very good experience
GGuest UserBuffet breakfast, diversified styles, my favorite salmon, eggplant juice beans and wheat skin, and a self-service waffles machine, let the guests make their own waffles 🧇, hot and very delicious! The hotel is on the side of the river in River Juutua, you can see the beautiful view of the river in the restaurant and room, first-class enjoyment! The front desk clerk was happy to answer our questions, and some were smiling! The waiters and food in the hotel restaurant (Aanaar) reached the level of a 5-star hotel. When serving, each dish will be explained, what is its main dish, side dish and juice! The most unfortunately, the thermostat does not have temperature, and the weather is not too cold. There is a hot tube for drying clothes in the bathroom, and the wet clothes are drying quickly!
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
AAnonymous UserThe front desk is in a large house, decorated with many Christmas things. When I first opened the door to the room, there was a smell of wood, but it disappeared later. I thought the bathroom was quite clean, but the shower was limited to 13 minutes and there wasn't much hot water, so I didn't wash my hair for two nights. The bacon for breakfast is delicious. The environment nearby is very good, close to the sea and a small forest. It feels like Kemi is not big and there are not many people there, so I like it quite a bit. There is a supermarket nearby, and there are many restaurants on the beach. It was stuffy inside the cathedral. I didn’t see any gems in the Gem Museum, and the square in front was a flea market.
GGuest UserI highly recommend this hotel! It's located right in the city center, directly across from the Tourist Information Center where you can book all sorts of day trips upon arrival. There are tons of restaurant choices nearby. Getting to Santa Claus Village is super easy from here too – just catch the bus at the main road behind the Tourist Information Center. It's only 7 euros round trip per person and runs every 20 minutes, which is really convenient. The hotel also has a sauna, perfect for warming up and shaking off the cold after a winter day. The front desk staff are very friendly, and the breakfast is plentiful. I'd definitely stay here again next time!
GGuest UserThe hotel's location is absolutely fantastic, right in the city center. There's a mall and a large supermarket directly across the street, making dining and shopping incredibly convenient. The room is a bit small, but very neat and clean. I highly recommend having breakfast at the hotel; Scandic hotels always have an amazing and delicious breakfast spread!
JJason Choong YCStrategic location easily accessible to the nearest shopping mall & Santa Claus office in the city centre. Room wise is very clean with comfortable mattress, shower & everything (with hand bidet is definitely a plus point!) It comes with free access to sauna between 6 to 7pm daily for men as well. Receptionists are very friendly, humble & helpful. Able to meet up with guests from all over the world in the sharing kitchen & living area. Will definitely recommend to all my friends who visiting to Rovaniemi in future.
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